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The Palace of the Lost City

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Traveller (2774)
Room & Suite (651)
Dining (278)
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Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“lost city”(263 reviews)
“crystal court”(73 reviews)
“tusk bar”(55 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,204)
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1,622 results
Traveller rating
925
339
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99
78
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LanguageEnglish
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925
339
181
99
78
Show reviews that mention
All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelother hotelsout of this worldbreakfast buffettreated like royaltywave poolwater parkmain restaurant
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1 - 5 of 1,622 reviews
Reviewed 2 days ago

A palace in the middle of a desert. Felt like a movie star back in the golden years of Hollywood. The service was amazing, the people welcoming and the pool area stunning. Love that you cater for young children too. Thank you for such a...More

Thank AHJ2012
Reviewed 6 days ago

We flew up for a long weekend and spent 4 nights at the hotel. Our first night was spoilt by the SLOW service at their Grill Restaurant. We waited for over an hour for 3 of our main courses after my daughter had received hers....More

1  Thank pieterd1972
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 3 days ago

Dear pieterd 1972 Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely...More

Reviewed 6 days ago via mobile

The most beautiful and original The Palace is over 25 years old and used and abused by many guests. She still has that mystical quality. Photos do her enormous size and style no justice. Really is a bucket list hotel. We returned having been there...More

Thank Stephne A
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

Dear Stephne A Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very...More

Reviewed 1 week ago via mobile

Pathetic experience all through! Major put off was food. Inspite of having regular and high occupancy of vegetarian Indian travellers, breakfast has virtually no options for vegetarians, worst being the attitude of restaurant staff to make the guest happy.. the whole property including the corridor...More

Thank Arpan G
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

Dear Arapan G Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Your observations with regards to...More

Reviewed 2 weeks ago

Our arrival at the Hotel after travelling through a stop and start road was very refreshing, we were greeted by a very friendly staff that took care of my car, our luggage and a smiling Guest Relations Officer that offered us drinks before checking in....More

Thank Nazeem1502
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 6 days ago

Dear Nazeem1502 Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$274 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$274 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2774)
Room & Suite (651)
Dining (278)
Pool & Beach (240)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
annmaree57
23 May 2018|
Answer
Response from sg2taylor | Reviewed this property |
Hire a car! Very cheap , easy process and directions are starting forward.
0
Votes
GemmaStew
7 May 2018|
AnswerShow all 6 answers
Response from sunint | Property representative |
Good Day, Bookings can be made through Sun International reservations department. Regards, Sun Share
0
Votes
Shawn G
6 May 2018|
AnswerShow all 6 answers
Response from sunint | Property representative |
Dear Valued Guest, The restaurants are reserved for Palace Hotel residents only. You will need to make a reservation for yourself and guests. Your guests will still be required to pay entrance. Regards, Sun Share
1
Vote
Room Tips
"Pool Facing rooms has quite a nice view"
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""Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher..."
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"All rooms are splendid. Rooms with view on water world the best"
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"All rooms are fantastic"
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