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08/10/2017 09/10/2017
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$308
    US$297
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    US$299
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    US$303
    Traveller (2423)
    Room & Suite (540)
    Dining (251)
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    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lost city” (239 reviews)
    “crystal court” (68 reviews)
    “the grill” (59 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The Kingdom Resort
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,944)
    There are newer reviews for The Palace of the Lost City
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    421 - 425 of 1,437 reviews

    Reviewed 18 May 2016 via mobile

    Everything about The Palace of the Lost City is enchanting. We flew in but drove back to Joburg and I must say the roads were acceptable. Pity the airport is only open 2 days a week for renovations. Administrative hassle getting all the required paper...More

    Thank Gpetrin
    Reviewed 15 May 2016 via mobile

    i stayed from 12 may to 15 may very good hotel but room service and housekeeping is pathetic minimum 10 times we have to calland wait for 4-5 hours very poor service and very bad experience rooms are quite old not been taken care we...More

    Thank Vikash J
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 May 2016

    Dear Vikash J thank you for the critical review of the hotel Kind regards

    Reviewed 15 May 2016

    The check in was smooth and they offered a refreshing drink during the process. The staff are so polite and accomodating. The hotel itself cannot be described in words. Large, opulent, beautiful, fascinating. Every corner of this hotel has something new to offer. The rooms...More

    Thank feron15
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 24 May 2016

    Dear feron15 Thank you for your review of your recent stay at the Hotel. It is fantastic to see that you really enjoyed your stay with us. We appreciate your mentioning of Jenny and Confidence in particular We hope to see you soon again at...More

    Reviewed 14 May 2016 via mobile

    Having spend 3 working days in Pretoria, this resort was a recommendation by a friend of mine! Huge resort and lots of activities and sight seeing to do, however, it's a recreation of Las Vegas hotels with an Indian/African twist. I throughly enjoyed my stay...More

    Thank hassan h
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 16 May 2016

    Dear Hassan h Great to see you enjoyed a "chilling weekend" with us. Kind Regards

    Reviewed 14 May 2016

    Strike 1. We booked into the Palace at 1430 on Sunday 8th May 2016, having pre-booked three family rooms for 3 single men having a strategic breakaway review of our business. At book in, the receptionist argued with us for 20 minutes why we needed...More

    Thank 517Dissatisfied
    Response from francois_dtoit, Director of Sales at The Palace of the Lost CityResponded 16 May 2016

    Dear 517Dissatisfied Please accept our most sincere apologies for not meeting your expectations with your recent stay at the Hotel. This is definitely not the kind of service we pride ourselves upon, and it has been brought to the attention of the Department Heads Thank...More

    Bakubung Bush Lodge
    805 reviews
    #2 of 3 hotels in Pilanesberg National Park
     
    Kwa Maritane Bush Lodge
    671 reviews
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    Rustenburg Boutique Hotel
    23 reviews
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    The Kingdom Resort
    324 reviews
    #2 of 6 hotels in Sun City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$288 - US$573 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Orbitz, Agoda, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2423)
    Room & Suite (540)
    Dining (251)
    Pool & Beach (222)
    Hotel & Grounds (1766)
    Bathroom (86)
    Family and Play Areas (22)
    Business Centre & Event Rooms (6)
    Nearby
    The Kingdom Resort
    324 reviews
    6.22 km away
     
    Bakubung Bush Lodge
    805 reviews
    3.83 km away
     
    Kwa Maritane Bush Lodge
    671 reviews
    5.39 km away
     
    Rustenburg Boutique Hotel
    23 reviews
    40.37 km away
     
    Nearby Restaurants
    Crystal Court
    306 reviews
    .02 km away
    Tusk Bar and Lounge
    132 reviews
    .76 km away
    The Grill Room
    132 reviews
    .01 km away
    The Raj Restaurant
    244 reviews
    .97 km away
    Nearby Attractions
    Valley of Waves
    1,097 reviews
    .29 km away
    Sun City Resort
    372 reviews
    .38 km away
    Sun City Casino
    338 reviews
    .96 km away
    King's Tower
    115 reviews
    .03 km away
    Ask a question
    Questions & Answers
    Sharon R
    4 August 2017|
    AnswerShow all 4 answers
    Response from Shona M | Reviewed this property |
    Unfortunately, I am not sure. We didn't need one. The hotel were really helpful though. Perhaps if you send them an email
    1
    Vote
    bilalsalim
    17 July 2017|
    AnswerShow all 5 answers
    Response from Gem2k777 | Reviewed this property |
    No you don't need to book the game drives in advance, when you've checked in just go to concierge and they will arrange it all for you. There are 2 games drives a day, one at 6am and one at 4pm. It works out at about £30 per... More
    2
    Votes
    bessieSwansea
    16 July 2017|
    AnswerShow all 4 answers
    Response from Caroline L | Reviewed this property |
    Try the black rhino lodge
    1
    Vote
    Room Tips
    "Higher floors have better views"
    Read review
    "Palace is the best of all in the city"
    Read review
    "If you must stay, ask to be close to the lifts"
    Read review
    "Luxury resort with fantastic views"
    Read review
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