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01/10/2017 02/10/2017
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$329/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$317
    US$296
    SAVE US$21
    US$317
    US$297
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    US$317
    US$296
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    Traveller (2423)
    Room & Suite (540)
    Dining (251)
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    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lost city” (239 reviews)
    “crystal court” (68 reviews)
    “the grill” (59 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,941)
    There are newer reviews for The Palace of the Lost City
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    431 - 435 of 1,435 reviews

    Reviewed 3 May 2016

    It was nice experience...very relaxing and had a great time with family.Stayed for 3 nights with my family.i am foodie and love to taste all kind of dishes,your food was too good.Our expectations were met.

    Thank drsmithcool
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 14 May 2016

    Dear drsmithcool Great to see you enjoyed your stay with us. Kind regards

    Reviewed 2 May 2016 via mobile

    Have just returned from a weekend stay at sun city with family . As this was a special trip for our family , being together , and celebrating a birthday , we planned to have High Tea at the Palace of the Lost City on...More

    Thank hajbod
    Reviewed 1 May 2016 via mobile

    The opulence of the Palace Hotel is not in question. We were greeted warmly and shown to our lovely room overlooking the pool area. Unfortunately staff who seem helpful don't quite give you all the details so you reach the end of their instructions and...More

    Thank A-M and S
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 2 May 2016

    Dear A-M and S We are sorry that you had such a disappointing stay with us. This is certainly not the kind of service that we pride ourselves upon. Your critical feedback has been brought to the attention of the appropriate Department Heads and attention...More

    Reviewed 30 April 2016

    Was torn between giving this hotel 2 or 3 stars and decided to go with 2 due to the level of staff service. I've honestly never experienced anything like it- 90% of the wait staff and pool staff were inattentive and rude to the point...More

    2  Thank DFWtraveler2014
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 2 May 2016

    Dear DFWtraveler2014 We are sorry to see that we did not meet up to your expectations during your stay. Your review has been brought to the attention of the appropriate department heads and we will certainly look into the service levels as well the attitude...More

    Reviewed 30 April 2016

    We stayed here for 6 nights, it was fabulous. The staff were very friendly and helpful, choices at breakfast were mind blowing. So much to choose - everything from stir fry, sushi to roast reef . Our room was beautifully furnished and spacious - king...More

    Thank Liz Q
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 2 May 2016

    Dear Liz Q We are glad that you had such a great stay with us, especially that The Grill, is your favourite restaurant. We hope to welcome you back soon again!! Kind regards

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$286 - US$575 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Booking.com, TripOnline SA, Cancelon, Hotwire, Agoda and getaroom.com so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2423)
    Room & Suite (540)
    Dining (251)
    Pool & Beach (222)
    Hotel & Grounds (1766)
    Bathroom (86)
    Family and Play Areas (22)
    Business Centre & Event Rooms (6)
    Nearby
    Stay Easy Rustenburg
    246 reviews
    40.58 km away
     
    Bakubung Bush Lodge
    805 reviews
    3.83 km away
     
    Cradle Health Spa
    27 reviews
    82.99 km away
     
    Kwa Maritane Bush Lodge
    670 reviews
    5.39 km away
     
    Nearby Restaurants
    Crystal Court
    304 reviews
    .02 km away
    Tusk Bar and Lounge
    132 reviews
    .76 km away
    The Grill Room
    132 reviews
    .01 km away
    The Raj Restaurant
    244 reviews
    .97 km away
    Nearby Attractions
    Valley of Waves
    1,093 reviews
    .29 km away
    Sun City Resort
    372 reviews
    .38 km away
    Sun City Casino
    338 reviews
    .96 km away
    King's Tower
    115 reviews
    .03 km away
    Ask a question
    Questions & Answers
    Sharon R
    4 August 2017|
    AnswerShow all 4 answers
    Response from Shona M | Reviewed this property |
    Unfortunately, I am not sure. We didn't need one. The hotel were really helpful though. Perhaps if you send them an email
    1
    Vote
    bilalsalim
    17 July 2017|
    AnswerShow all 5 answers
    Response from Gem2k777 | Reviewed this property |
    No you don't need to book the game drives in advance, when you've checked in just go to concierge and they will arrange it all for you. There are 2 games drives a day, one at 6am and one at 4pm. It works out at about £30 per... More
    2
    Votes
    bessieSwansea
    16 July 2017|
    AnswerShow all 4 answers
    Response from Caroline L | Reviewed this property |
    Try the black rhino lodge
    1
    Vote
    Room Tips
    "Higher floors have better views"
    Read review
    "Palace is the best of all in the city"
    Read review
    "If you must stay, ask to be close to the lifts"
    Read review
    "Luxury resort with fantastic views"
    Read review
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