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The Palace of the Lost City

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1,612 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
Winchester, United Kingdom
Reviewed 22 June 2015

My wife and I were fortunate enough to stay at The Palace and should've known it would be great when the driver of our transfer told us, the last guest he delivered there was Oprah! Golf courses are magnificent, grounds and hotel superb, breakfast beautiful. Bert took us on our safari round Pilansberg and he was fantastic! Doing a u-turn...

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1Thank Tony G
Hillcrest, South Africa
Reviewed 16 June 2015

Had a little bit of a bumpy start to our stay which was sorted immediately by the General Manageress, Joanne Selby. She personally ensured that our stay turned out to be a very special one! 10 out of 10 for the ladies at the SPA - we treated ourselves to a 50-min full body massage - what a bliss in...

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Thank Trouble1312
Toronto, Canada
Reviewed 15 June 2015

We came here based on a friends recommendation; it does not disappoint. The rooms were great, very lovely beds and amenities, the spa was world class and the dining was top- notch. The bar was also a great space to relax after a safari.

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Thank forktravels
Johannesburg, South Africa
Reviewed 15 June 2015 via mobile

What an experience. Beautiful hotel with fantastic architecture. Rooms were good. Decent sized, with good facilities. Want to go back. Walked up to the top of the hotel to view the entire Sun city. Fascinating how such a beautiful place was built in the middle of nowhere.

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1Thank Sunith V
Reviewed 14 June 2015 via mobile

Still one of the most special resorts worldwide. From entering the report the staff were welcoming and friendly. The service at the Palace was second to none. The friendliness of those working at The Palace was evident from the minute we parked the car. They did everything possible to ensure the stay was pleasant. The hotel is magnificent! The finishes,...

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Thank Michael H
Mumbai (Bombay), India
Reviewed 12 June 2015

I with seven family members visited Sun City and stayed at Sun Palace on 31st May and 1st June (for 2 days ).We found Best of the Luxury except there was delay in provision of Wheel Chair. Rooms and arrangements were par Excellence, entire staff was kind and humble, provided all possible facilities. best part of entire stay was Breakfast,...

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Thank cjd290446
Mumbai (Bombay), India
Reviewed 12 June 2015

Best Breakfast in entire SA. Very Huge Hotel. Limited WIfi. Not So Big rooms but once again its a SUN Hotel. Staff is friendly.Concierge is very helpful. Price wise, a short stay is all you need in this hotel. If you wanna stay in Sun City for a longer time, consider other Hotels. 2 nights Top in Palace

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Thank Virrr777
Cape Town, Western Cape, South Africa
Reviewed 9 June 2015

It was a pleasure returning to the Palace at Sun City after a few years. The team was fantastic all round. From Lerato at reception, to all the Concierge Team, Jacob and team in Tusk bar, Fangi in Crystal Court...I can only go on. Most of all to Herliane Portenschlager and Tebogo from PR who made a potential nightmare, an...

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Thank Tesproos
London
Reviewed 9 June 2015

During our holiday in SA we also visited Sun City. This time we decided to stay at the Palace. Uppon arrival we were greeted and our bags were taken care off. At the reception we were offered nice refreshing cocktails while our check in was sorted. We were escorted to our room and soon after our bags arrived. The room...

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Thank Theogeor
London, England, United Kingdom
Reviewed 4 June 2015 via mobile

I was really exicted to see a artificial world waiting for me. But to my utter disappointment all things went in the opposite direction which I had thought of. It started like this. Day 1 & 2. Checked in the hotel, room cost me 600 US Dollars per night. When reached the room, found that the key was not working....

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5Thank Shehzad A

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: $437 - $861 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
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Questions? Get answers from The Palace of the Lost City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor overlooking the pool or fountains in back”
 of 5 bubbles Tigersmomma, 3 Dec 2016 | Read review
“Ask the front desk for a good view as we didn't have such a great view”
 of 5 bubbles CandyF345, 29 Nov 2016 | Read review
“consider a quieter room”
 of 5 bubbles RainbowCloud1, 16 Nov 2016 | Read review
“the best location is on the upper floors, with a view to the swimming pool”
 of 5 bubbles AdiCV, 28 Oct 2016 | Read review
“ask for a closer room to the entrance and the pool”
 of 5 bubbles U253LOangelap, 27 Oct 2016 | Read review
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