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08/10/2017 09/10/2017
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    08/10/2017 09/10/2017
     27 people are viewing this hotel
    US$305
    US$295
    SAVE US$10
    US$305
    US$296
    SAVE US$9
    US$305
    Traveller (2428)
    Room & Suite (540)
    Dining (251)
    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lost city” (240 reviews)
    “crystal court” (69 reviews)
    “tusk bar” (49 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$295
      View Deal
    • Luxury Twin Room - Best Available Rate (Free breakfast, Free WiFi)
      US$296
      View Deal
    • Check booking site for details
      US$305
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    View all 49 deals
    Write a Review
    Reviews (1,946)
    There are newer reviews for The Palace of the Lost City
    See the most recent reviews
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    471 - 475 of 1,438 reviews

    Reviewed 26 March 2016

    I love everything about the hotel its well located and reception is good.I love the food expecially the macarone they maid while i was ther,the reception was good very clean rooms and nice enviroment you have there. I will defintly came back

    Thank Larica Goncales G
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 2 April 2016

    Dear Larica Goncales G Fantastic to see you enjoyed your stay us !!! Looking forward welcoming you back!!! Kind regards

    Reviewed 24 March 2016

    My wife & I stayed at The Palace hotel for a few nights as part of a 4 week vacation in South Africa... This hotel is awesomely beautiful and this hits you from the moment you walk into the lobby until the day you leave.....More

    Thank Paul L
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear Paul L Its fantastic to know that we exceeded all your expectations and that you felt like Royalty!! We look forward welcoming you back to the hotel again. Warm regards

    Reviewed 22 March 2016

    Although it claims to be luxurious, the Palace is now dated & in need of a revamp. The service levels have dropped drastically. we waited over 30 mins to be seated for breakfast. the tables were not laid. We did not have cutlery & cups...More

    Thank sanureddy
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear sanureddy We apologize for not being able to live up to your expectations, as this is certainly not the kind of service that we pride ourselves upon. Your feedback has been brought to the attention of the relevant department heads and will be investigated...More

    Reviewed 22 March 2016

    .. these are the words that would probably describe the Palace best. We stayed here 10 years ago and came back for our anniversary. Check-in was efficient and we were informed about the free Wi-Fi all throughout the resort. Although the hotel is great and...More

    Thank Kerstin Z
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear Kerstin Z we thank you your for your review of your recent stay at the hotel. Your comments are highly appreciated It is our hope that we will be able to welcome you back again to the hotel in the not too distant future....More

    Reviewed 20 March 2016 via mobile

    We stayed here for 5 nights in February and had read the mixed reviews. Yes it could do with a little refurbishing, but its still a great place to be. All the Staff were friendly and helpful, especially Jenny, so a special thank you to...More

    Thank Fink2
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 26 March 2016

    Dear Fink2 Thank you so much for your review of your recent stay at the hotel and making mention of the staff members who made an impact during your stay!!!! We look forward welcoming you back to the hotel!!!!! Warm regards

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$290 - US$568 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
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    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2428)
    Room & Suite (540)
    Dining (251)
    Pool & Beach (223)
    Hotel & Grounds (1770)
    Bathroom (86)
    Family and Play Areas (22)
    Business Centre & Event Rooms (6)
    Nearby
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    40.58 km away
     
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    3.83 km away
     
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    82.99 km away
     
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    671 reviews
    5.39 km away
     
    Nearby Restaurants
    Crystal Court
    307 reviews
    .02 km away
    Tusk Bar and Lounge
    132 reviews
    .76 km away
    The Grill Room
    132 reviews
    .01 km away
    The Raj Restaurant
    244 reviews
    .97 km away
    Nearby Attractions
    Valley of Waves
    1,099 reviews
    .29 km away
    Sun City Resort
    372 reviews
    .38 km away
    Sun City Casino
    338 reviews
    .96 km away
    King's Tower
    115 reviews
    .03 km away
    Ask a question
    Questions & Answers
    Sharon R
    4 August 2017|
    AnswerShow all 4 answers
    Response from Shona M | Reviewed this property |
    Unfortunately, I am not sure. We didn't need one. The hotel were really helpful though. Perhaps if you send them an email
    1
    Vote
    bilalsalim
    17 July 2017|
    AnswerShow all 5 answers
    Response from Gem2k777 | Reviewed this property |
    No you don't need to book the game drives in advance, when you've checked in just go to concierge and they will arrange it all for you. There are 2 games drives a day, one at 6am and one at 4pm. It works out at about £30 per... More
    2
    Votes
    bessieSwansea
    16 July 2017|
    AnswerShow all 4 answers
    Response from Caroline L | Reviewed this property |
    Try the black rhino lodge
    1
    Vote
    Room Tips
    "Higher floors have better views"
    Read review
    "Palace is the best of all in the city"
    Read review
    "If you must stay, ask to be close to the lifts"
    Read review
    "Luxury resort with fantastic views"
    Read review
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