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The Palace of the Lost City

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The Palace of the Lost City
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1,604 Reviews from our TripAdvisor Community

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There are newer reviews for The Palace of the Lost City
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Showing 1,196: English reviews
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 March 2015

I will live here if I could. The food is absolutely amazing, service is stunning, people are friendly, rooms are big and spacious. It's amazing, you can visit Valley of the Waves in Sun City if you wish, but the Palace has an amazing pool already (where you can next messages next to the pool). This is probably my FAVOURITE... More 

Helpful?
2 Thank Karlen W
Houston
Level Contributor
725 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 28 March 2015 via mobile

Thank you Joanne and all the staff for making our stay a remarkable experience. Many restaurants, many activities, or just sit at the pool and relax. Nice rooms well appointed and the most friendly and professional staff to make the stay perfect. The property is very impressive, but the people make it special. It is the only choice for Sun... More 

Helpful?
1 Thank SBF2
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 March 2015

Stayed here for a business conference a few years ago and it was a truly fantastic experience. Even though the hotel is ageing gracefully and will be due for a reno at some stage, the rooms were luxurious, the service was very good, the restaurants were high quality. Can't wait to go back with the family one day soon.

Helpful?
Thank Acurse
Cape Town, South Africa
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 March 2015

We love going back to SunCity, and staying at the Palace should be the ultimate treat. However, the rooms are seriously in need of an update. Starting to look and feel dated. No wi-fi in the hotel came as a real surprise. Limited mini bar - no snacks. The breakfast buffet is a treat. Had one of our best meals... More 

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Thank GailR23
Australia
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 March 2015

I had a great stay at this hotel. It is close to so many things- the Pilanesberg game reserve, wave park and hot air ballooning. The bed is very comfortable and room looked nicely decorated and clean. Bath was nice and soaps/scrubs/shampoos were great. The breakfasts were fantastic- definitely good value and quality. The staff were friendly enough though not... More 

Helpful?
Thank RobnNik
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 March 2015 via mobile

We visited the palace last year to celebrate my graduation. We spent three nights here and it was pure magic. From the beautiful room to fine dining. This hotel is the epitome of 5 star accommodation. Loved every moment.

Helpful?
3 Thank 15suannem
Foz do Iguassú, Parana, Brazil
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 March 2015 via mobile

The Palace of the Lost City hotel stands out in Sun City International as the only 5-star hotel. It has great service, the rooms are spacious and Kingly, the WiFi is good, though measured, the room service is excellent and it's a great place to be truly 'lost', plus there are so many outside activities you can do that are... More 

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Thank Jeffersn
Miami, Florida
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 March 2015

My husband and I stayed at The Palace for four nights. This hotel was the reason why we decided to make South Africa the destination of this year's vacation. The Palace is the biggest and most luxurious of the Sun International complex in Sun City. The architecture and decor of the place is opulent, elegant and beautiful. The accommodations are... More 

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3 Thank LaVie_NRosa
Paris, France
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 March 2015

+ : We totally enjoyed our stay in SunCity thanks to this hotel !! We hadn't been in SC in a while and chose to do it the right way by staying in the most luxurious hotel of the resort. Prices are expensive I must admit but at the end of the day, it is worth it. We chose to... More 

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1 Thank Sir_V_Rene
Johannesburg
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 19 March 2015

1: Why is a hotel like this allowing smoking in rooms? This is pathetic! Is is not very much a global standard in all 5 star international hotels to have all rooms = NON SMOKING! Since has this been allowed at Palace? Other Sin City hotels are no much better. 2: Heads need to roll as the reservation team is... More 

Helpful?
Thank topsafaris

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: $439 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the front desk for a good view as we didn't have such a great view”
 of 5 bubbles CandyF345, 29 Nov 2016 | Read review
“consider a quieter room”
 of 5 bubbles RainbowCloud1, 16 Nov 2016 | Read review
“the best location is on the upper floors, with a view to the swimming pool”
 of 5 bubbles AdiCV, 28 Oct 2016 | Read review
“ask for a closer room to the entrance and the pool”
 of 5 bubbles U253LOangelap, 27 Oct 2016 | Read review
“Top floor with mountain views wowee.”
 of 5 bubbles Nigel12091956, 25 Oct 2016 | Read review
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