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The Palace of the Lost City

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The Palace of the Lost City
The Palace of the Lost City
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1,763 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
Roodepoort, Gauteng, South Africa
Reviewed 2 September 2015 via mobile

The Palace is in a class of its own, ultra luxurious room , bathrooms. The design is African themed though a bit toned down in the actual rooms. Very spacious rooms with comfortable beds and a more than adequate couch to relax on. Rooms have both bath and shower. Service is really of a very high standard from the moment...

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Thank Sudhir M
London, England
Reviewed 31 August 2015

We have just come back from The Palace at Sun City and what a great time we had. All the staff were very friendly and made us feel very welcome both when we arrived and when we left. A drink was offered to us when we arrived and in our room we had been left a bowl of fruit and...

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2Thank Screen name cant think of one
Melbourne, Australia
Reviewed 31 August 2015

From the minute we arrived we were treated like we were the only 2 guests in the Hotel. Every request (and we did not need much) was handled politely and smoothly. Our room was gorgeous and the service at breakfast, the lounge, pool, restaurants, jewelers etc were beyond reproach. Wait times for a car were seconds and still staff apologised....

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Thank Nalpick
Johannesburg, South Africa
Reviewed 27 August 2015

This is another hotel I have been going for many years.Since last time had been a good 7 years and a big disappointment. This hotel was 7 stars and it really did earned it at the time. However this felt bad: even the hot and cold water were not running and working properly. The pool is full of kids screaming...

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2Thank ArzuUzel
Dubai, United Arab Emirates
Reviewed 25 August 2015 via mobile

Lovely hotel with very friendly and helpful staff. Great gardens and places to walk and relax. Lovely ambiance and certainly worth a second or third visit. The water park is within walking distance of the hotel as are other amenities and the national park/ safari is only a five minute drive away. Had a great couple of days at the...

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Thank Stewart B
Johannesburg, South Africa
Reviewed 25 August 2015

An amazing time all round. Spacious and Clean hotel room complete with an equally spacious and clean en-suite. A rather generous and delicious breakfast buffet. The resort has a relaxing, island feel, despite it being land-locked. The large pools are exceptional and well layed out. The resort boasts many dining restaurants and fast food facilities. The entertainment is exceptional, complete...

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1Thank Calvin Rion N
Johannesburg, South Africa
Reviewed 21 August 2015

There is a lot of hype around this hotel and while it is undeniably beautiful, you lose a bit of the personal attention and touch that comes with staying in smaller hotels. The room was large and spacious which seemed a bit of a waste as we were out by the pool most of the time. Still, it was quite...

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1Thank NiciM2475
Pietermaritzburg, South Africa
Reviewed 20 August 2015

My husband and I stayed at the Palace of the Lost City from the 07 August 2015 to the 10 August 2015. The hotel is truly magnificent. At the entrance you are greeted by a host of staff with their most welcoming smiles.The room we stayed in was quite large and had all the necessary amenities, also a large separate...

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Thank 702madhu
Johannesburg, South Africa
Reviewed 18 August 2015

hotel is pure luxury excellent service good food clean and quiet rooms are stunning and the amenities are great the bus takes you around the whole resort and you have direct acess to the valley of the waves

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Thank DarrenAmbrose
Duncan, Oklahoma
Reviewed 14 August 2015

The building and grounds are second to none. However, what sets this hotel apart is the staff. I was always greeted, with a smile and a kind word, regardless of time of day. The staff approached me asking if I needed help if I appeared the least bit confused. A shuttle was always available to take me anywhere I wanted...

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3Thank Herberger

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: $370 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
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Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
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Questions & Answers

Here's what travellers have asked, with answers from The Palace of the Lost City staff and other travellers.
61 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on choice. Lots of different choices.”
 of 5 bubbles RoxySouthAfrica, 21 Mar 2017 | Read review
“Room overlooking swimming pool”
 of 5 bubbles christinecO4721RL, 19 Mar 2017 | Read review
“Any room in the Palace would be great”
 of 5 bubbles 561dewaldm, 19 Mar 2017 | Read review
“Quiet floors, amazing views”
 of 5 bubbles Robin_Clare-Talbot, 15 Mar 2017 | Read review
“Give this one a miss”
 of 5 bubbles 828desd, 14 Mar 2017 | Read review
5 of 5