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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    29/12/2017 30/12/2017
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    US$654
    US$635
    SAVE US$19
    US$648
    US$635
    Traveller (2554)
    Room & Suite (545)
    Dining (255)
    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “crystal court” (69 reviews)
    “the grill” (62 reviews)
    “high tea” (63 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    29 Dec30 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,036)
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    491 - 495 of 1,504 reviews

    Reviewed 14 May 2016 via mobile

    Having spend 3 working days in Pretoria, this resort was a recommendation by a friend of mine! Huge resort and lots of activities and sight seeing to do, however, it's a recreation of Las Vegas hotels with an Indian/African twist. I throughly enjoyed my stay...More

    Thank hassan h
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 16 May 2016

    Dear Hassan h Great to see you enjoyed a "chilling weekend" with us. Kind Regards

    Reviewed 14 May 2016

    Strike 1. We booked into the Palace at 1430 on Sunday 8th May 2016, having pre-booked three family rooms for 3 single men having a strategic breakaway review of our business. At book in, the receptionist argued with us for 20 minutes why we needed...More

    Thank 517Dissatisfied
    Response from francois_dtoit, Director of Sales at The Palace of the Lost CityResponded 16 May 2016

    Dear 517Dissatisfied Please accept our most sincere apologies for not meeting your expectations with your recent stay at the Hotel. This is definitely not the kind of service we pride ourselves upon, and it has been brought to the attention of the Department Heads Thank...More

    Reviewed 11 May 2016

    My fiance and I were fortunate enough to spend a week at the Palace of the Lost City and I can't say enough good things! For one, the resort itself is nothing short of impressive- Amazing grounds, pristine ponds, and spectacular views from any angle....More

    1  Thank Jodie E
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 14 May 2016

    Dear Jodie E Thank you so much for your wonderful review of the hotel!! We are glad you had such a fantastic time with us. We appreciate you taking the time to make special mention of Abigail and Confidence!!!! It will be our pleasure,to be...More

    Reviewed 10 May 2016

    WOW what an amazing place!! From the minute we arrived to when we left we received excellent service in a outstanding place!! It is just like a palace with beautiful places to walk around a fantastic pool and a gorgeous spacious room. The staff couldn't...More

    Thank nicenickyxx
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 14 May 2016

    Dear nicenickyxx We thank you for your great review. We are glad you had a fantastic stay. It will be our pleasure to be able to welcome you back to the hotel. Kind regards

    Reviewed 10 May 2016

    Visited the Palace for my honeymoon. I drove from Johannesburg to Sun City feeling sick on the way and wanted to see a doctor immediately when I reached. It was Christmas eve so I knew it might be tough. The hotel was ready to arrange...More

    Thank suraj298
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 14 May 2016

    Dear suraj298 Its good to see that you decided to spend your honeymoon with us at the Palace hotel, and that you thoroughly enjoyed your time with us Hopefully we will see you with your anniversary again!!! Kind regards

    The Kingdom Resort
    372 reviews
    #2 of 6 hotels in Sun City
    6.2 km
     
    Bakubung Bush Lodge
    845 reviews
    #1 of 3 hotels in Pilanesberg National Park
    3.8 km
     
    Kwa Maritane Bush Lodge
    696 reviews
    #2 of 3 hotels in Pilanesberg National Park
    5.4 km
     
    Cascades, Sun City
    646 reviews
    #5 of 6 hotels in Sun City
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$270 - US$577 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Priceline, Expedia, Booking.com, Orbitz, Hotels.com, Agoda, Travelocity, TripOnline SA and Cancelon so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
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    Traveller (2554)
    Room & Suite (545)
    Dining (255)
    Pool & Beach (226)
    Hotel & Grounds (1883)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 6 hotels in Sun City
    The Kingdom Resort
    372 reviews
    6.22 km away
     
    Bakubung Bush Lodge
    845 reviews
    3.83 km away
     
    Kwa Maritane Bush Lodge
    696 reviews
    5.39 km away
     
    Cascades, Sun City
    646 reviews
    .62 km away
     
    Nearby Restaurants
    Crystal Court
    326 reviews
    .02 km away
    Tusk Bar and Lounge
    142 reviews
    .76 km away
    The Grill Room
    145 reviews
    .02 km away
    The Raj Restaurant
    257 reviews
    .97 km away
    Nearby Attractions
    Valley of Waves
    1,171 reviews
    .29 km away
    Sun City Resort
    393 reviews
    .38 km away
    King's Tower
    124 reviews
    .03 km away
    Sun City Casino
    345 reviews
    .96 km away
    Ask a question
    Questions & Answers
    Dolce F
    4 December 2017|
    AnswerShow all 3 answers
    Response from franschhoek2016 | Reviewed this property |
    You would need to book a Suite, which has two rooms, King Sized bed in the Main |Bedroom, and a sofa that converts into abed in the second room. But would suggest you check with the Hotel before booking, as you don;t want... More
    1
    Vote
    Ben S
    23 November 2017|
    AnswerShow all 4 answers
    Response from ebvally | Reviewed this property |
    Yes. They provide a mattress as well and room huge.
    0
    Votes
    Megan V
    28 September 2017|
    AnswerShow all 7 answers
    Response from st1209 | Reviewed this property |
    Hi there, I don’t believe you can. There are various activities that are included in the price of the room such as access to the valley of the waves, various fun rides, etc. but not all inclusive. I would still recommend it... More
    0
    Votes
    Room Tips
    "Dont go there as a couple"
    Read review
    "Avoid loud rooms overlooking the courtyard where the bar is located"
    Read review
    "I like high floors but be careful if you like to leave your windows open. Monkeys come in."
    Read review
    "upper floors have better views"
    Read review
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