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The Bay Hotel

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The Bay Hotel
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1,005 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Reviewed 2 weeks ago via mobile

My family and I were invited for lunch by the pool I saw the rooms and restaurants and the gym It has a bustling atmosphere but it stops there The food and service were very average and the hotel and grounds are tired and in need of a dramatic update The location is superb but that is really where it...

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Helpful?
Thank Feral23
LONDON
Reviewed 2 weeks ago via mobile

A great location and nicely appointed well kept with a good breakfast, but would benefit from another good hotel nearby to improve the service it provides which is mixed and unfortunately leaves you irritated at the end of the day. Wifi is a problem, and during our stay the manager decided that you would have to pay for wifi (which...

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Thank BILLYSE21
Kent, United Kingdom
Reviewed 2 weeks ago via mobile

We were very much looking forward to our five night stay at the Bay Hotel. We had paid for a Mountain view (Table Mountain). Our view was obscured by a large tree, a fence and a row of sheds (not what we paid extra for). After speaking to the reception staff they said all the rooms were taken but they...

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Thank Mandy H
Cape Town Central, South Africa
Reviewed 2 weeks ago

As a North American traveller....we choose this hotel as it is listed as a 5 star hotel...well it is far from. This hotel is very old, and very dated. Also be very careful in booking, as we were quoted one number, then all of sudden told it is a lot more money. Because it was the holiday season, we had...

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Thank worldtravels20172017
PARIS
Reviewed 2 weeks ago

Hard to find anything to criticize. Despite the delayed arrival of our plane the airport pickup was waiting for us. The check in was smooth and quick which was very appreciated because we were very tired. The next morning we were delighted to see one of the nicest beaches of Capetown : Camps Bay. Walk to the end of promenade...

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Helpful?
Thank PIERRE-QUI-ROULE
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Dear Pierre-Qui Roule Thank you so much for your review. I am glad that you enjoyed your visit with us and I hope that you will return again soon. Regards James

Sydney, Australia
Reviewed 2 weeks ago

Great location right opposite the beach and in the middle of all the great restaurants and bars. The high price was purely for the location as the rooms and service itself was average. We stayed in a cabana room which we recommend as you have access to a semi private pool only accessible to cabana guests.

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Helpful?
Thank neljay
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Day neljay I am happy that you enjoyed the exceptional views and the pool deck for the Cabana rooms. They are my personal favourites. I am sorry that you feel that it is overpriced but we are actually average for the area that we are in. Warm regards James

London, United Kingdom
Reviewed 2 weeks ago

Lovely hotel in a beautiful setting however I had an expensive pair of shorts stolen from our balcony. The staff dismissed them as being blown away however we were only away from the room for 2 hours on the stillest of nights!! The staff used to hangout directly below our balcony on breaks yet there was still no sign of...

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Thank dsheehan00
Reviewed 3 weeks ago

Stayed here 7 years ago and loved it, however this time not so good. Cabana room nice enough though bathrooms are small and dark. The management were generally rude and defensive. Breakfast had no soul, not a great variety and gluten free choice poor. They also leave a tip tin on the table with expectation that you should tip each...

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Thank AmandaL2010
Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

As we had planned the details of our new year trip to cape town months in advance, we had planned to spend a day at the pool at the bay hotel on jan 1st. We had checked with the hotel multiple times, including the day before, and were told and reassured that we would be welcome and wouldn't require booking,...

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Helpful?
Thank vatche_travels
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Day vatche_travels Please allow me to set the record straight. The SandyB cannot be pre-booked and is strictly on a first come first serve basis. Next, the hotel has the right to go into a security lockdown should the situation dictate this, this is a decision made either on the day or the day before, we do not have...

Reviewed 3 weeks ago

Visiting Cape Town had been on my bucket list and this hotel stood out in the Virgin holiday brochure for location and facilities. So my friend and I booked it for our 60th birthdays to stay for 9 days in November. On arrival the first glimpse of the hotel was as awesome as the brochures. The reception staff were welcoming...

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Helpful?
Thank jasmincarmen
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Day Jasmincarmen I am disappointed to see that we failed you in so many departments. This is certainly not the standard to which we hold ourselves by any means. I assure you that I will be discussing your comments with my team leaders very shortly to ensure that these errors are not repeated. Hopefully you will see fit to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: $371 - $918 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
7 questions
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Questions? Get answers from The Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A front room would give a view of the pool and beach. A room at the back has views of the Twelve Apostles.”
 of 5 bubbles MalcMacBain, 16 Jan 2017 | Read review
“Choose a room with a sea view, balcony and on a higher floor”
 of 5 bubbles morgan98, 12 Jan 2017 | Read review
“Rooms with ocean view is highly recommended.”
 of 5 bubbles MayteKolbotn_Norge, 19 Dec 2016 | Read review
“just ask- staff is extremely accomodating”
 of 5 bubbles Ryobi, 15 Dec 2016 | Read review
“Expensive but sea views are the best”
 of 5 bubbles cherrydls, 9 Dec 2016 | Read review
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