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The Bay Hotel

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The Bay Hotel
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1,003 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Bath England
Reviewed 16 August 2015

The Bay Hotel was fabulous for us as we stayed in the Penthouse it is huge and stunning. We found a taxi driver called Ismail Zziwa he drives a very comfortable Mercedes and studied tourism so we used him over our 10 days stay. He gave us so much history and was at the end of the phone when we...

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Helpful?
Thank mooandmall
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear mooandmall Thank you for taking the time to review our hotel, I am very proud of my team and what they achieve. Ismail is one of our preferred suppliers he does have a great knowledge of Cape Town I will be sure to let him know he must keep up the exceptional service. We look forward to welcoming you...

Reviewed 13 August 2015

One of the best stays we have had in a hotel in a long time! We were treated like royalty from the minute we arrived until the day we checked out. The front desk staff is friendly and helpful, consistently so! Worth mentioning is the Guest Relations Manager, Sedick Achmat; 'give that man a Bells'! This gentleman made sure our...

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Helpful?
Thank Donchandon
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Donchandon I am delighted to hear that my team was able to meet and exceed your expectations. Sedick is a fantastic asset to the hotel he is the best in his field. We will look forward to welcoming you back to our hotel soon. Warm Regards Sean Geyser

Ystrad Mynach, United Kingdom
Reviewed 12 August 2015

From the moment you walk into reception service is excellent. Room was excellently presented, with wonderful views. Breakfasts were also excellent. Fantastically located hotel on the beach road at Camps Bay, Cape Town. Excellent for walking along the beautiful beach before dinner. Plenty of beautiful sunsets lighting up the 12 apostles that form the backdrop to the Camps Bay area....

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Helpful?
Thank Huw J
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Huw J Thank you for the amazing feedback, I will let the team know that they must keep up the excellent work. I look forward to welcoming you back soon to our Hotel. Warm Regards Sean Geyser

London, United Kingdom
Reviewed 11 August 2015 via mobile

The Bay Hotel use to be one of my favourite places to stay in Cape Town. I don't know what is going on or whether it has come under new management but my recent stay was absolutely horrendous. I had to call reception 3 times for every single request be it for a cup of tea or someone to fix...

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Helpful?
Thank JohannaSl
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear JohannaSl I am very sorry to hear that your latest experience has been not up to standard. This is not our normal level of service we deliver to our guests. I will action and correct all of the points you have raised. I do hope that you return to witness the positive changes we have made to improve our...

Johannesburg, South Africa
Reviewed 10 August 2015

Pre arrival we were told that check in was at 2pm, we arrived at 3pm and were told to wait 20 minutes for our room to be ready without being offered as much as a seat, let alone a drink. We were asked to pay a R1000.00 breakage fee and I have personally never experienced this before. after a 40...

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Helpful?
Thank Lynette A
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Lynette A Thank you for taking the time to review the Bay hotel as we are always striving to improve our guest experience. The room that you booked is what we call a travelers room as they cater to guests who want to spend their time sight-seeing and need a room just long enough to pause before their next...

Chennai (Madras), India
Reviewed 7 August 2015

Uniquely designed and stylish rooms providing all the essentials for a comfortable stay. We had the fabulous view of the mountain - 11 Apostles during dawn from our room - picturesque! Excellent service and a good spread of breakfast - complementary! Being on the beach adds more scenery and makes the morning walk an experience to remember! the hotel is...

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Thank rv0106
New Delhi, India
Reviewed 6 August 2015

Location, Location and Location. The hotel is beautifully locate opposite to the beach and the Pools overlooking the beach. Great staff and excellent food. If you like Sun, Water and Beached...do visit.

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Helpful?
Thank Bharat C
Preston
Reviewed 4 August 2015

On arrival we were upgraded to the honeymoon suite as we had mentioned it was our 30th anniversary, so many thanks to the hotel for that. Room standards were simply superb overlooking the bay and surrounding area. All facilities were catered for and I don't think we found anything wanting in the room. This was further supplemented by the arrival...

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1Thank Brunonoel
Fleet, United Kingdom
Reviewed 1 August 2015

Amazing stay - rooms lovely and the food and POOLS (some with great views of beach) make for a truly unforgettable stay - a must for camps bay stay!! Can't say enough about this place !! The location over the road from the beach is perfect to explore camps bay and the pools are really nice and chilled. Drinks and...

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Thank ben010177
Reviewed 30 July 2015 via mobile

I went here with a few friends on vacation and this hotel far exceeded my expectations. The service and quality of rooms was exceptional! I was truly impressed with the quality of the service. I loved every minute of our stay! The manager did very well at explaining the services of the hotel and ensuring all of our needs were...

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Helpful?
Thank Holly M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: $375 - $998 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
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Questions? Get answers from The Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A front room would give a view of the pool and beach. A room at the back has views of the Twelve Apostles.”
 of 5 bubbles MalcMacBain, 16 Jan 2017 | Read review
“Choose a room with a sea view, balcony and on a higher floor”
 of 5 bubbles morgan98, 12 Jan 2017 | Read review
“Rooms with ocean view is highly recommended.”
 of 5 bubbles MayteKolbotn_Norge, 19 Dec 2016 | Read review
“just ask- staff is extremely accomodating”
 of 5 bubbles Ryobi, 15 Dec 2016 | Read review
“Expensive but sea views are the best”
 of 5 bubbles cherrydls, 9 Dec 2016 | Read review
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