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The Bay Hotel

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The Bay Hotel
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972 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Godalming, England, United Kingdom
Reviewed 30 May 2015

A stunning location for this lovely and very friendly hotel, on the outskirts of Cape town. Loved that Camps Bay is small and easy get around, very good for browsing, or just sitting and looking at the amazing waves crashing on the beach. Walking to Clifton and Bantry Bay a joy, as the scenery the whole way is stunning. City...

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Helpful?
1Thank Sarajane B
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Sarajane B, Thank you for the lovely review and for taking the time to write it. I am delighted to hear that you had a wonderful stay with us and felt safe here. We are very proud of our friendly staff and will continue to encourage them so that other guests experience what you did. We look forward to...

Cape Town Central, South Africa
Reviewed 27 May 2015

It our first time we came here for holiday and we liked the room to the view of see. Rooms are really good and nicly equiped.The personal was also kindley and friendly. We really recommend this hotel. Veronika from Estonia(from Europe)

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Helpful?
Thank Veronika272
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Veronika272, Thank you for taking the time to review our hotel. Glad that you enjoyed your room and the view that you had. Thank you for the positive feedback and we certainly look forward to welcoming you back soon. Warm regards, Sean Geyser

Malibu
Reviewed 25 May 2015

location was great - price was ok - but the construction first ruined our stay! the rooms are really beat up and no one cares to make us happy. they wouldn't move us to any of the MANY empty rooms that didn't have construction busting through the walls. we found a lovely private home to rent instead and had an...

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Helpful?
3Thank Michele C
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Michele C The Bay Hotel always strives to meet and exceed all of our guests expectations, it is very disheartening to here that you had a bad experience while staying with us. Our hotel does not have construction during our peak period which starts in September. We plan our special care program where we upgrade our facilities to better...

Port Elizabeth, South Africa
Reviewed 21 May 2015

Had a fantastic few nights at this fabulous hotel. The rooms were comfortable and the staff friendly and always willing to help. The breakfast was great and we also had a wonderful dinner at the Bistro Bar. Will definitely recommend this hotel to all visiting Cape Town and surrounds.

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Helpful?
Thank SandroGatsone
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear SandroGatsone, Thank you for taking the time to review our hotel and for the delightful feedback. I am happy to hear that your stay with us was amazing and you had a great time with us. I will pass on all the good words to the staff and we look forward to welcoming you back in the near future....

Johannesburg
Reviewed 20 May 2015

I had booked two hotel rooms to reside in during my Cape Town stay on 17 May 2015. Upon arrival at the hotel, no staff member came to assist us with our baggage, asking many times if we have bookings at the hotel, possibly because of the car we arrived in, which did not look very appealing. Should this even...

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1Thank ValleeBoi
Darien, Connecticut
Reviewed 20 May 2015

Thoroughly mediocre hotel, surly staff, and fraudulantly charged my credit card, unresolved after 4 weeks. Visited in April, under renovation, nasty odor from paint. Pool and bar staff rude, overheard load and demeaning comments made about other guests.

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1Thank davidbF844BC
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear davidbF844BC Thank you for your feedback regarding your experience at The Bay Hotel. Your commentary on the specific points mentioned is taken into the highest regard and will be dealt with in accordance to company procedure. We assure you that it is our every intention to exceed our guests expectations and we hope that we will have the opportunity...

Reviewed 20 May 2015 via mobile

Stayed here for two nights and it was absolutely wonderful. Breakfast was great!! Convenient location as well, close enough to Cape Town airport, V&A Waterfront and very near to Table Mountain. The staff is very friendly and polite. I recommend staying here 100%

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Helpful?
Thank Rhea R
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear Rhea R, It pleases me to here the fantastic feedback. Thank you for recommending our hotel and i am thrilled to here you such an amazing time. I hope that others get to experience it too and we look forward to welcoming you back soon. Warm regards, Sean Geyser

Reviewed 18 May 2015 via mobile

I checked in for a 2 week stay at an old favourite, having stayed at The Bay twice before. 5 or so years ago, I had the best memories of ordering a dvd in my room and being surprised by a complementary hot chocolate and strawberry and flake bowl. Those days are over. From my arrival service was shabby. I...

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Helpful?
2Thank Gareth L
SeanGeyser, Manager at The Bay Hotel, responded to this review

Good Day Dr. Lorge, We would like to thank you for your valued feedback regarding your experience at The Bay Hotel. Operationally our hotel is constantly goes through changes to improve our product and to maintain a competative advantage to our peers. It is often that we change specific services which may have been recieved previously and introduce a different...

Nagpur, India
Reviewed 14 May 2015

Lovely hotel ,superbly located,with very friendly and accommodating staff. The owner seems to be a car and bike aficionado ..and you can hire the hotels Porsche for 1200 ZAR for a oneway airport drop or 750 ZAR for a return trip. There are many Harley Davidson motorcycles available for hire too ,though we were unable to find out the charges....

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Helpful?
1Thank vindhya2015
SeanGeyser, Manager at The Bay Hotel, responded to this review

Dear vindhya2015 Thank you for taking the time to review our hotel, I appreciate all the feed back, good and bad. Glad to hear though that overall your stay was wonderful. We trust you will once again have a pleasant stay in the near future. Warm regards, Sean Geyser

Cornelius, North Carolina
Reviewed 11 May 2015

Awesome location for a hotel and "The Bay", makes the most of it. The rooms are very nice, and also are situated for a great view of Camps Bay beach, and the boardwalk activity. The breakfast buffet is okay, but breakfast from the menu is much better. Another negative would include the TV channel programming is minimum and hard to...

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Helpful?
Thank george60898

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: $363 - $889 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
6 questions
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Questions? Get answers from The Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends what you want. Rooms at the front overlook the beach but could, I think, be more noisy.”
 of 5 bubbles Cymag, 6 Dec 2016 | Read review
“Sea facing room”
 of 5 bubbles 755aland, 2 Dec 2016 | Read review
“I think we had room 415 , 4th floor,which had a mountain view. It does overlook a bowling green, tennis courts but no issues.”
 of 5 bubbles StAlbansExplorer, 29 Nov 2016 | Read review
“The choice is mountain or sea view - if possible, ask for the latter but there is likely to be a surcharge.”
 of 5 bubbles 40janer63, 23 Nov 2016 | Read review
“Consider upgrading to a sea view room.”
 of 5 bubbles 54JCL, 9 Nov 2016 | Read review
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