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One&Only Cape Town

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One&Only Cape Town
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1,328 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Cape Town
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Showing 1,172: English reviews
Cape Town, South Africa
Reviewed 5 weeks ago

I have to commend the outstanding service of all the staff. They were more impressive than the high tea to be honest. The high tea was modern, have the most beautiful cups I have seen in a long time, paired with cast iron teapots to die for. The view breathtaking and the sweet treats as elegant, surprising and delicious as...

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Helpful?
Thank BethJacobsFerreira
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear BethJacobsFerreira, Thank you for taking a moment to detail your experience at High Tea. We are pleased you enjoyed exceptional service, but are disappointed our savoury options did not meet expectations. Next time you are in the mood for afternoon tea, please come and give us another try as our culinary team are constantly innovating in response to customer...

Providence, Rhode Island
Reviewed 5 weeks ago

Amazing views. 5 star service. Fabulous lobby. Friendly staff. I can't say enough good things about this hotel! It's within walking distance to the waterfront. Definitely safe enough to walk there and back! Our room was incredible! Large with a beautiful balcony. The bathroom is amazing. There is a rainfall shower and a separate soaking tub (definitely take a tubbie!...

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Helpful?
1Thank FoxyWhite03
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear FoxyWhite03, Thank you for sharing your feedback. We are thrilled you enjoyed our comfortable accommodations, relaxing spa area and central city location. Should you find yourself back in Cape Town, we would be honored to accommodate you again. Sincerely, Richard Lyon General Manager

Cleveland, Ohio
Reviewed 5 weeks ago

Traveling with my sister to Cape Town for the first time, we felt that without knowing the area this was a good choice. We stayed at a hotel across the street first and moved here as availability was spotty in July. Even though the price was $$$, we were happy that we made the switch. She was busy during some...

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Helpful?
Thank risseskissez
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear risseskissez, Thank you for choosing One&Only for your trip. It is marvelous to hear you were able to not only take advantage of our spa and other amenities but so much of the surrounding area as well. Next time you find yourself planning a trip, we hope you will consider returning for another memorable stay. Sincerely, Richard Lyon General...

Reviewed 3 November 2016

The One&Only is one of our favourite choices when staying in Cape Town. A very nice hotel/resort very close to the V&A Waterfront. Although the hotel is in a central location you are in a quiet hideaway when spending some time around the pool. Nice architecture and a good offering on restaurants at or near the hotel. Cool bar with...

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Helpful?
Thank Marcel G
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Marcel G, Thank you for your extremely generous review. We are delighted to hear you have enjoyed multiple stays with us. It has been a pleasure welcoming you, and we look forward to more memorable visits in the future. Sincerely, Richard Lyon General Manager

Sydney, Australia
Reviewed 2 November 2016 via mobile

Fancy a posh drink before dinner? The bar at the One&Only is a pretty cool location, even if you're not staying there. We dressed smart, to enjoy the sense of occasion, but the residents of the hotel, being filthy rich, were often in jeans and tshirts. But I say, dress up and enjoy.

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Helpful?
Thank SamQ_Oz
PatrickFisher_6, General Manager at One&Only Cape Town, responded to this review

Dear SamQ_Oz, Thank you for joining us for pre-dinner drinks. We are thrilled that you had such an enjoyable time with us. Sincerely, Richard Lyon General Manager

Cape Town, Western Cape, South Africa
Reviewed 28 October 2016

I had a wonderful spa treatment today.The spa is in a beautiful setting , with pleasant and attentive staff. However,the room where I received my treatment had extremely noisy flooring!! Every step the masseuse took caused resulted in sounds as of she was wearing wooden clogs.That dimished the relaxation somewhat. I was also taken aback to be asked to pay...

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Helpful?
Thank HelgL
PatrickFisher_6, General Manager at One&Only Cape Town, responded to this review

Dear HelgL, We appreciate the time you have taken to share your review. We are delighted that you enjoyed your treatment and apologise for the confusion around the voucher. Should you desire a spa day soon again, we hope to see you back at One&Only Cape Town. Sincerely, Richard Lyon General Manager

Salt Lake City
Reviewed 26 October 2016

If your desire is to stay in the Victoria & Albert waterfront area and you want a 5-star experience, you really have two choices, O&O and the Queen Victoria. Both provide excellent location to the most "happening" part of Cape Town which is the waterfront district. They each offer very different styles and experiences so it really comes down to...

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Helpful?
2Thank honest0112
PatrickFisher_6, General Manager at One&Only Cape Town, responded to this review

Dear Honest0112 Thank you for taking the time to write your detailed review of One&Only Cape Town. We are pleased to read that our resort is your accommodation of choice and we are thrilled that you enjoyed all that we have to offer. We hope to have you stay with us again should your travels bring you back to Cape...

Reviewed 26 October 2016

Throughout my life I have had stayed at some amazing places and locales but from the moment we knew were going to South Africa we were overwhelmed with excitement and anticipation and our journey started in Capetown at the One & Only. To say our arrival was nothing short of those feelings would be an understatement. The doormen greeted us...

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Helpful?
1Thank Michael P
RichardLyon_6, General Manager at One&Only Cape Town, responded to this review

Dear Michael. Thank you so much for taking the time to review One&Only Cape Town. We are so thrilled that you had such a wonderful stay with us. We pride ourselves on delivering great service, so it’s always wonderful to get feedback like this. Thank you for spreading the word about One&Only to your friends and family. We hope to...

New York City, New York
Reviewed 26 October 2016

Great Hotel: -Clean and decorated well -2 restaurants inside that served yummy food -Spacious rooms with Nespresso machine and minibar -2 balconies to view the Waterfront, Table Mountain and Lion's Head -Complimentary transport services to the Waterfront -Communicative concerige -Huge luxurious bathroom with shower & tub as well as double sinks Great Staff: -Always available with a smile -Greeted(by name-despite...

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Helpful?
1Thank btam p
RichardLyon_6, General Manager at One&Only Cape Town, responded to this review

Good day, btamwedding. Thank you so much for your detailed review. We love your feedback and will be sure to pass it on to the rest of the team. We are thrilled to hear that you had such a pleasant experience with us. We hope that you visit One&Only Cape Town soon again. Sincerely, Richard Lyon, General Manager.

Reviewed 26 October 2016 via mobile

A hotel like no other. An establishment that is peerless and without comparison to anything else. Here you will enjoy a level of service and precision that is absolutely on another level. A must when in Cape Town.

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Helpful?
Thank Bashir K
RichardLyon_6, General Manager at One&Only Cape Town, responded to this review

Dear Bashir. Thank you for your review and your wonderful words. We are delighted that you think so highly of us and look forward to seeing you again soon. Sincerely, Richard Lyon, General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $779 - $2,878 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the room as excellent”
 of 5 bubbles AndreRSA, 21 Nov 2016 | Read review
“Go for a view of Table Mountain, you won't regret it!”
 of 5 bubbles 936kerryt, 15 Nov 2016 | Read review
“table Mountain”
 of 5 bubbles kauaijim5, 14 Nov 2016 | Read review
“I think they all face Table Mountain and the marina so all are good!”
 of 5 bubbles CatherineChicago_IL, 13 Nov 2016 | Read review
“I cannot comment on the rooms as I only visited for High Tea.”
 of 5 bubbles BethJacobsFerreira, 3 Nov 2016 | Read review
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