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One&Only Cape Town

Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • Cape To Grape Wine Tours
    0.5 km
  • 5 star hotel
  • Free Wifi
Reviewed 2 weeks ago
Sleek, Contemporary Property in the Heart of the Waterfront
Spacious rooms with a view of Table Mountain are highlights of... more
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1,393 Reviews from our TripAdvisor Community

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Showing 1,225: English reviews
Paris, France
Reviewed 2 weeks ago via mobile

Spacious rooms with a view of Table Mountain are highlights of the hotel. Lovely treats including dried fruit, wine and artisanal chocolate are the perfect welcome amenity. Common areas are comfortable and gorgeous. If your Cape Town plans include exploring the Waterfront, the hotel is perfectly situated. The staff is pleasant but not especially helpful - don't rely on the...

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Helpful?
Thank conundrum33
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear conundrum33, Thank you for sharing your feedback. We are thrilled you enjoyed our resort. Thank you for your feedback regarding the concierge. Should you find yourself back in Cape Town, we would be honored to provide a truly five-star stay if you would consider staying with us again. Sincerely, Richard Lyon General Manager

Pretoria, South Africa
Reviewed 2 weeks ago

Seems you've seen it all thwn this hotel pops up, wow a dream come true, aint life just full of surprises. A beautiful spa, with the friendliast staff. Had a drink at the hotel, and enjoyed a specal young man Chris Burger singing some lively songs, while a high tea was being served. Spectacular views, an awesome hotel all round,...

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Helpful?
Thank Estelle D
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Estelle D, Thank you so much for your kind review. We are delighted you enjoyed your stay. We would love to welcome you back one day. Sincerely, Richard Lyon General Manager

Reading, United Kingdom
Reviewed 2 weeks ago

Service levels no different to any number of faceless chain hotels but price with a price tag that will make it rankle. Get used to your orders or requests being forgotten and don't expect anything beyond the minimum. In a great location.

Review collected in partnership with this hotel
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Helpful?
Thank 1FussyTraveller
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear L1FussyTraveller, Thank you for your honest review. We are disappointed to hear about the challenges that you faced during your time with us. We pride ourselves on exceptional service and regret any areas in which we failed to meet your expectations. Should you find yourself traveling to Cape Town again, we would appreciate the opportunity to restore your trust...

Lichfield, United Kingdom
Reviewed 2 weeks ago via mobile

We managed to stay here for four nights and it was a wonderful experience from start to finish especially considering that we do not generally stay in 5 star hotels. The breakfast is amazing with a huge selection of everything including champagne and oysters. The rooms are big and luxurious. The service was very good and never too much hassle....

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Helpful?
Thank BJSW
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear BJSW, Thank you for your feedback and for choosing One&Only Cape Town. We are delighted that your expectations were met in so many areas, from our expansive breakfast selection to our proximity to the V&A Waterfront. We greatly appreciate your recommendation and hope to see you again soon. Sincerely, Richard Lyon General Manager

Temora, Australia
Reviewed 2 weeks ago via mobile

Spent the afternoon (from midday to 6pm) with a group of friends ( 10 in total) at the One & Only Day Spa, Cape Town. Beautiful massage, facial, fantastic amenities, all the little things to make your visit special, beautiful food & yummy cocktails by the plunge pool in a tropical style ( very private) oasis. Thanks to Jordan for...

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Helpful?
Thank Lindsay474
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Lindsay474, We greatly appreciate your five-star review. We are delighted to hear you enjoyed such a relaxing day with us. It was our pleasure to provide luxurious treatments to you and your friends. On behalf of Jordan, Shay and the rest of our Spa staff, we would love to welcome you back for another visit in the near future....

Reviewed 2 weeks ago via mobile

This was a really amazing experience. Views, pool, staff, restaurants were absolutely amazing. My wife and Are vegetarians and we were well accommodated by Reuben's Resturant, no fuss just great food. Turndown services every night. On arrival we had a bottle of bubbly and macaroons for my wife with a birthday card attached to it. Breakfast in bed was amazing....

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Helpful?
1Thank kaseranm
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear kaseranm, Thank you for your great review and rating for One&Only Cape Town. We are delighted that you had such a wonderful stay with us. From our unique personal touches to our luxurious accommodations, we strive to provide a one-of-a-kind experience to all our guests and it’s wonderful to read that you experienced this with us. It was a...

Solihull, United Kingdom
Reviewed 3 weeks ago

I traveled to this hotel for a business meeting with 8 colleagues. We utilised the hotel meeting facilities, restaurants and bedrooms. My room was very spacious with luxurious amenities and an incredibly comfortable bed. Location is convenient and safe along the Marina. Food was simply amazing at all meals. Views of Table Mountain are inspirational. Wonderful hotel

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Helpful?
Thank west_meets_east_2004
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear west_meets_east_2004, Thank you for taking a moment to share your feedback. We are thrilled to read that you had such a wonderful stay with us. It is always fantastic to know our stunning views of Table Mountain are enjoyed by guests. Should you return for business or leisure, we would be delighted to serve you again. Sincerely, Richard Lyon...

Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Our first visit to this beautiful hotel was in 2015 and we vowed to stay nowhere else whenever we visited Cape Town. In December 2016 we attended a wedding in the mother city and of course got out next opportunity. Check in was smooth and went quickly. My hubby wasn't feeling well and when we got to our room a...

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Helpful?
1Thank Natalie J
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Natalie J, We appreciate your detailed review and your choice to return for a second visit. We are thrilled that your stay with us was a pleasant one. We are happy to read that you were able to experience so much of the resort during your stay here. We assure you that we will look into the various niggles...

Shanghai, China
Reviewed 3 weeks ago via mobile

The hotel has good potential, but as it is I would not recommend to go here, if you plan to have a relaxing vacation. This is pretty much a kids only hotel, where you have a bunch of brats running around all day screaming like crazy, with parents who are either just ignorant or incapable of raising kids.

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Helpful?
4Thank Christian R
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Christian R, Thank you for your feedback on One&Only Cape Town. We are sorry to read that you did not have a relaxing stay with us. We pride ourselves on being able to deliver a luxurious experience for those seeking a restful holiday as well as to those looking to have a great time with their children and families....

London
Reviewed 3 weeks ago via mobile

Need more waiting staff around the pool . Takes ages to get staff attention for fresh towels and food menus .Food left uncleared for ages 😫 staff are lovely but just not enough of them to cope with demand

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Helpful?
1Thank Dettieblue
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Dettieblue, We appreciate the time you have taken to share your review. We are so sorry that you were left waiting for service around the pool and will address this with the team. I am pleased that you found the staff to be friendly. I hope that we will get a chance to see you again at some stage...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $776 - $3,092 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love rooms with view of TablevMountain”
 of 5 bubbles LovesRestaurants2014, 22 Jan 2017 | Read review
“Island Suites are very spacious and very quiet.”
 of 5 bubbles richard_s_NZ, 19 Jan 2017 | Read review
“Choose a mountain view room”
 of 5 bubbles 226mauricea, 16 Jan 2017 | Read review
“High floor with view of table mountain”
 of 5 bubbles 69tiger888, 15 Jan 2017 | Read review
“You ever have water wiew or tabletop mountain wiew.”
 of 5 bubbles drbradleyf, 11 Jan 2017 | Read review
5 of 5