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One&Only Cape Town

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1,472 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
New Delhi, India
Reviewed 30 April 2016

One really spectacular hotel.... hmmmm a Resort! Located right in the heart of the Waterfront - its amazing that the hotel could get so much space at this location. Beautifully architectured and connected to the water with an island inside the hotel. The rooms are awesome and huge! with stunning views of the Table Mountains. The rooms are made in...

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Helpful?
1Thank Arvind_Meera
Dale_Parkington10, Manager at One&Only Cape Town, responded to this review

Dear Arvind Meera, Thank you for choosing to stay with us at One&Only Cape Town and for sharing your feedback on Tripadvisor. We look forward to welcoming you back when you return to Cape Town. Kind regards, Dale Parkington, Resort Manager

Sheffield
Reviewed 29 April 2016 via mobile

An excellent hotel. All One & Only Hotels are very good and this follows suit. The rooms are large and spacious with lots of outdoor space and pool areas alongside restaurants such as Nobu. This hotel is the place to stay if you visit cape town.

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Helpful?
Thank 30,011,999
Dale_Parkington10, Manager at One&Only Cape Town, responded to this review

Dear 30011999, Thank you for your review of your recent stay at One&Only Cape Town. I hope that we will have the pleasure of welcoming you back in the not too distant future. Sincerely, Dale Parkington, Resort Manager

Marseille, France
Reviewed 26 April 2016

we stayed there for a week and everything was perfect: the settings, the gardens, the restaurants , the pools whirling around ,the rooms, afternoon tea, the location and Cap Town. Grand luxury. We loved it. You will too!

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Helpful?
Thank Aline B
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Aline, Thank you for taking the time to review your recent visit to One&Only Cape Town. I am delighted to read of the wonderful stay you had. It would be our pleasure to have you back with us again. Warm wishes, Richard Lyon, General Manager

New York City, New York
Reviewed 25 April 2016

Service was good, the Spa was excellent and relatively cheap by USD standards. Nobu and Reuben's in the hotel were both solid. Only thing keeping it from 5 star was the price point was a bit high for Cape Town...

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Helpful?
1Thank JDC2010NY
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear JDC2010NY, Thank you for sharing your review of One&Only Cape Town Resort. I am delighted to read about the great service from our colleagues and of your lovely experience at the Spa and the restaurants. We thank you for staying with us and hope that you will visit us again should your travels bring you back to Cape Town....

Reviewed 24 April 2016

The hotel property is pretty with nice views of table mountain (from the lobby); however, the property is sprawling and feels corporate. Our room was a suite on the "island" which is an area surrounded by a moat separating the main hotel from the island suites. Island suites do not have a view (view is of apartments across the moat...

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Helpful?
1Thank CPNY25
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear ClaireLPNY, Thank you for taking the time to share your valuable feedback after your stay at One&Only Cape Town. I am terribly sorry to read that the sea gulls caused a disturbance during your visit. Our Engineering team are working alongside a local government agency to relocate the protected bird species and gently discourage them from collecting at the...

Reviewed 24 April 2016 via mobile

We were here for a wedding and I was a bridesmaid. The bridal suite was provided complimentary and I could not fault this resort at all. All the staff are fantastic and so helpful. The buffet breakfast is delicious. The venue for the wedding was whimsical. The grounds were pristine. Highly recommend this for a stay or wedding.

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Helpful?
Thank Melanie R
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Melanie, I am thrilled to read that the Wedding Celebration was such a great success and thankful that our team could be part of it. Madre and the Banqueting Team join me in thanking you for your feedback and recommendation. We hope that you will visit us again. Sincerely, Richard Lyon, General Manager

Reviewed 23 April 2016

We stayed for a week but wish we had stayed longer! The location is fantastic, a walk away from restaurants, shops and it's on the waterfront already... The hotel itself is beautiful, lovely spacious rooms and very comfortable beds. The bathrooms were huge and have the cupboards inside the bathroom which is so convenient! The wifi was complimentary and very...

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Helpful?
Thank Aaron L
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Aaron, Thank you for staying at One&Only Cape Town and for sharing your positive feedback following your recent visit. I am pleased to read that you enjoyed your Marina Room and that it was so comfortable and convenient for your travels. Thank you for your kind comments about our colleagues, in particular to David, Micky and Kauthar. I will...

Reviewed 21 April 2016 via mobile

Didn't expect to be that good ..but for south Africa hotels it's considered amazing.good views and lovely staff ..rooms and pool are unique ...in simple words will definitely go back again ...note concierge guy named madnee ..best guy with booking and information ever ...

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Thank Mohammed Altami... T
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Mohammed Altami, Thank you for visiting One&Only Cape Town. I am delighted that we managed to exceed all your expectations and I will personally thank Madnee for making your stay even more magical. We look forward to welcoming you back again soon. Best regards, Richard Lyon, General Manager

Kingston upon Thames, United Kingdom
Reviewed 21 April 2016

Everything starts at the Waterfront. Look it up as there is do much to do and see. Great Shopping centre plus over 80 Restaurants at brilliant value. Site seeing Bus Tour Red and Blue over two days is a must. Bus stops at Table Mountain and Cable car. Gallery' visit and leaning the history was great. Visited open reach where...

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Helpful?
1Thank Keith450
Richard_Lyon6, General Manager at One&Only Cape Town, responded to this review

Dear Keith450, Thank you for choosing to stay at One&Only Cape Town. It definitely sounds like your family had an unforgettable holiday and enjoyed all the wonderful attractions in Cape Town and surrounds. As you stated, there is much to see and do in the city and you need to stay for as long as possible to experience it all....

Fresnaye, South Africa
Reviewed 18 April 2016

A 5 star rating breakfast experience. Nothing we asked was too much trouble. On a beautiful morning weather wise we were allowed to set up for breakfast outside the restaurant on the canal's edge for 7 people. The service and food was outstanding. Especially the service, attentive and going the extra mile. My compliments to the staff for an amazing...

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Helpful?
Thank Mike V
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Mike, Thank you for your gracious comments shared on TripAdvisor. I am thrilled that you had such a wonderful time in Reuben’s and were impressed by the view. I will be sure to thank the staff for making it an enjoyable visit for you. We hope to welcome you back again soon. Sincerely, Richard Lyon, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $720 - $2,442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain View”
 of 5 bubbles ACM83, 18 Mar 2017 | Read review
“The ones by the pool!”
 of 5 bubbles dianeb272, 10 Mar 2017 | Read review
“The island is great if You want the pool, the rooms in the main building are closer to everything in the hotel”
 of 5 bubbles Eric060, 7 Mar 2017 | Read review
“If you're booking an Island Suite, request it further in. Away from the Spa.”
 of 5 bubbles SherwyNP, 2 Mar 2017 | Read review
“Island room 616 - NO, rooms 6xx had no view, located on the ground level.”
 of 5 bubbles RenataTes, 19 Feb 2017 | Read review
5 of 5