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Pepperclub Hotel & Spa

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Pepperclub Hotel & Spa
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764 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Cape Town
Reviewed 2 days ago NEW

The hotel was good and well priced (other than a very expensive breakfast), I would stay there again were it not for the poor soundproofing in the room which led to me feeling like I was in the middle of a party until 3am.

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Thank 480waynev
Reviewed 3 days ago NEWvia mobile

My room was in the second building where you can not reach directly from the main building. Not convenient place. There was a very bad kitchen smell. They didn't change the room. Location was okay. Rooms are quite okay. Expensive compared to the value.

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Thank AAFY
Glasgow, United Kingdom
Reviewed 6 days ago NEW

First stay here and will not return. Location is good but the service delivery just not good enough. First morning, no hot water from the tap just a dribble and curtains would not close at the top meaning the morning sun honed in like a laser to me on the bed early morning. Reported both to reception but neither fixed...

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Thank macraes37
Johannesburg
Reviewed 6 days ago NEW

I stayed here in March 2016 and we really enjoyed our stay at this hotel. The location is great if you want to explore the city centre on foot, you are on the doorstep of long street and can visit all the interesting bars etc on this street. The noise from long street may be a factor if you are...

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Thank Piets
Greater Johannesburg, South Africa
Reviewed 2 weeks ago

The Pepper Club Hotel! What a gem! Nestled in the city central where all the young and hip people come out to play. The service was incredible: from the butlers to the house keepers, it was proper 5 star treatment. The beauty of such class was that it was extremely affordable. Central to various places of entertainment, such as malls,...

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Thank Kefiloe S
Johannesburg, South Africa
Reviewed 2 weeks ago

Great 5 star hotel. Rooms are spacious. Staff is very friendly. Centrally located. It is tough to move around the hotel especially if you are all not located on the same floor. However this is a great hotel , you will not regret it.

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Thank keabetswen
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for reviewing your stay with us on TripAdvisor. We are pleased to note that you had a lovely stay with us and enjoyed the room and location of the hotel. Thank you for the compliments on our staff. We look forward to welcoming you back...

Bournemouth, United Kingdom
Reviewed 2 weeks ago via mobile

This was our first Hotel in South Africa and from the moment we walked through the door, received a hot towel and a glass of sparking wine we were made to feel very special.. The hotel is clean and decorated with class.. The staff can't do enough for you, our room was very big with balcony nearly the same size!!.....

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Thank Simonkay66
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are thrilled to note that you had a wonderful stay with us and enjoyed the facilities we have to offer. We look forward to welcoming you back to the Pepperclub Hotel & Spa. Kind regards,

Swansea
Reviewed 2 weeks ago

A very comfortable hotel well located in Cape Town. All the staff are outstanding with nothing being too much trouble for them an all done with efficiency and a friendly smile. breakfasts excellent and a pleasant lounge and bar area. Particular praise to the concierge Bin and his assistant Olga. Bin most knowledgeable and helpful, again nothing too much trouble...

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Thank Ret-Doc-Swansea
Reviewed 3 weeks ago via mobile

What makes this hotel superb is the amazing staff! My husband and I stayed at the hotel from Nov 6th to Nov 15th From day one, the hotel staff provided exceptional service Lloyd, one of the Restaurant Managers, was so sweet and made us feel right at home! Bin, Mary and Jacques from the Concierge provided great recommendations and were...

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Thank Moniaa22
Reviewed 4 weeks ago via mobile

Great hotel. Very good service, I'd stay here again in a heartbeat. Lovely door staff and facilities are great. Check in was very smooth, although the lifts are terrible, we were often left waiting more than three minutes.

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Thank MarkGlobalCitizen
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay at the Pepperclub Hotel & Spa on TripAdvisor. Your feedback was warmly received. We are thrilled to note that you had a fantastic stay at the hotel and enjoyed the facilities we have to offer. Thank you for the feedback on the staff and the high levels of service you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 

Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $251 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel & Spa Cape Town, South Africa
Hotel Style:
#22 Spa Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#44 Luxury Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Pepperclub Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Pepperclub Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floors and view a view of table mountain”
 of 5 bubbles Piets, 30 Nov 2016 | Read review
“The higher the floor, the more amazing the view!”
 of 5 bubbles kefil0es, 21 Nov 2016 | Read review
“14/15th floor facing Table mountain”
 of 5 bubbles Ret-Doc-Swansea, 18 Nov 2016 | Read review
“Get as high up as possible for quiet room”
 of 5 bubbles mikebY9228WP, 22 Oct 2016 | Read review
“make certain the airconditioning, tv and bedside lamps actually work before accepting the room. ”
 of 5 bubbles Uri108, 7 Sep 2016 | Read review
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