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26/11/2017 27/11/2017
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    Pepperclub Hotel & Spa

    Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
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    26/11/2017 27/11/2017
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    Savings alert: 17% below average rate

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    Traveller (228)
    Room & Suite (177)
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    Overview
    • Excellent45%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “pepper crab” (151 reviews)
    “long street” (180 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (936)
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    161 - 165 of 839 reviews

    Reviewed 14 December 2016

    Our first time to Cape Town and our honey moon we could not have wished for a better hotel. Pepperclub is centrally situated in the liveliest part of town. The staff are excellent with great service and always with a smileMore

    Review collected in partnership with this hotel
    Thank carolsO9915KL
    Response from GM-JosiahM, General Manager at Pepperclub Hotel & SpaResponded 16 December 2016

    Dear Valued Guest, Thank you for sharing your stay experience with us. On behalf of the management and staff, I thank you for chooisnig to stay at the Pepperclub hotel and spa and glad to hear that the team exceeded your expectations, and that you...More

    Reviewed 12 December 2016

    Welcome at reception was good. Reception not so efficient though. My key to room was not activated and the porter (very good service) had to go back to reception for it to be done. Another bad experience was the fact that we were five booked...More

    Review collected in partnership with this hotel
    Thank liburnec
    Response from GM-JosiahM, General Manager at Pepperclub Hotel & SpaResponded 13 December 2016

    Dear Valued Guests, Thank you for your kind words and also for your constructive feedback. On behalf of the management and team, we have noted some of the service challenges which you have experienced during your stay, and we will ensure that we improve on...More

    Reviewed 5 December 2016

    The hotel was good and well priced (other than a very expensive breakfast), I would stay there again were it not for the poor soundproofing in the room which led to me feeling like I was in the middle of a party until 3am.More

    Review collected in partnership with this hotel
    Thank 480waynev
    Response from GM-JosiahM, General Manager at Pepperclub Hotel & SpaResponded 14 December 2016

    Dear Valued Guest, Thank you for taking your precious time to write to us and sharing your stay experience with us. Guests feedback is very vital and we appreciate and value your constructive feedback. I have noted your comment regarding the bad sound proofing and...More

    Reviewed 3 December 2016 via mobile

    My room was in the second building where you can not reach directly from the main building. Not convenient place. There was a very bad kitchen smell. They didn't change the room. Location was okay. Rooms are quite okay. Expensive compared to the value.More

    Thank AAFY
    Response from GM-JosiahM, General Manager at Pepperclub Hotel & SpaResponded 14 December 2016

    Dear Valued Guest, Thank you for taking your time to write to us and sharing your stay experience with us. On behalf of the hotel management and staff, please accept my sincere apologies for bad smell in the kitchen and also for the team failing...More

    Reviewed 1 December 2016

    First stay here and will not return. Location is good but the service delivery just not good enough. First morning, no hot water from the tap just a dribble and curtains would not close at the top meaning the morning sun honed in like a...More

    Thank macraes37
    Response from GM-JosiahM, General Manager at Pepperclub Hotel & SpaResponded 14 December 2016

    Dear Valued Guest, Thank you for sharing your stay experience with us, and I appreciate your constructive feedback. On behalf of the hotel team, please accept my sincere apologies for failing to meet your expectations. Please be assured that your feedback is taken seriously, and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$141 - US$567 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Spa Hotel in Cape Town Central
    • #35 Luxury Hotel in Cape Town Central
    • #38 Business Hotel in Cape Town Central
    • #47 Family Hotel in Cape Town Central
    • #49 Romantic Hotel in Cape Town Central
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 195
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Booking.com, Splitty, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Pepperclub Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Pepper Club Luxury Hotel And Spa ,
    • Pepper Club Luxury Hotel Cape Town Central ,
    • Pepperclub Hotel & Spa Cape Town, South Africa
    Add Photo Photos
    Traveller (228)
    Room & Suite (177)
    Dining (24)
    Pool & Beach (23)
    Hotel & Grounds (142)
    Bathroom (17)
    Nearby
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    Ask a question
    Questions & Answers
    Rperi
    31 July 2017|
    AnswerShow all 5 answers
    Response from cue-em | Reviewed this property |
    I didn't see a car park... but seems to be car spots in streets nearby.
    1
    Vote
    514eileen
    5 November 2016|
    AnswerShow all 2 answers
    Response from mandlakayisem | Reviewed this property |
    Breakfast is served from 06h00 to 10h00
    1
    Vote
    Hasmik V
    30 September 2016|
    AnswerShow all 7 answers
    Response from Kent W | Reviewed this property |
    Like big cities in many countries, there are places a foreigner should not go. And random crime can occur anywhere. But I wandered around the PepperClub at night, alone, did not feel at risk. I've been to South Africa many... More
    1
    Vote
    Room Tips
    "18th floor"
    Read review
    "18th floor"
    Read review
    "Cant help here"
    Read review
    "Request a street facing room - on the mountain facing side you're not going to get any rest."
    Read review
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