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Hilton Cape Town City Centre

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Traveller (421)
Room & Suite (210)
Dining (58)
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“table mountain”(156 reviews)
“bo kaap”(66 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,480)
Filter reviews
1,292 results
Traveller rating
627
419
130
62
54
Traveller type
Time of year
LanguageEnglish
More languages
627
419
130
62
54
Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillbedroom suiteshuttle servicethe hotel offerswater frontcentral locationwaterfront areacamps baysouth africarandcabs
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1 - 5 of 1,292 reviews
Reviewed 2 days ago

My husband and I just returned from a vacation in South Africa where we had the fortune of staying at this Cape Town Hilton. When we arrived, we were greeted warmly by Mary Ann and the other front office staff. After explaining that we were...More

Thank Mark M
Hotel's Favourite
Reviewed 4 weeks ago

I cannot fault this hotel. From a few days before I arrived where the local team helped with travel and excursion arrangements, to when the bouquet of flowers arrived in our room for my wife's birthday (along with complementary cakes and wine!) to the moment...More

Thank Paul H
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 4 weeks ago

Dear Paul H Thank you for taking the time to submit a review regarding your stay at Hilton Cape Town City Centre I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to...More

Reviewed 6 days ago

If you do not mind a Halal Hotel This hotel is great We did not know it was a halal hotel as it was booked by our agent We love to have a wine or beer with our meals so we believed we were not...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Molkentin
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Molkentin, Thank you for taking a moment to share your experience. I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to share your wonderful review with the rest of the team....More

Reviewed 1 week ago via mobile

Location good and value for money. But lousy staff, which is why the service isn't good. Incident 1: We booked and paid for 3 beds with a confirmation from 27th to 31st May, but it took more than 3 hours to arrange for the 3rd...More

1  Thank amitduamail
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Amit Dua & Anju Dua Thank you for taking the time to send us your valuable feedback. We are disappointed to hear about your experience, as this is not the standard level of service we take pride delivering to our guests. As we continue...More

Reviewed 1 week ago via mobile

While our stay in the hotel we had booked robben island tickets through their travel desk and they mentioned a wrong date in the ticket due to which our ticket was a total waste. We reported this to the operation head who apologised and assured...More

Thank Anju D
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Thank you for taking the time to send us your valuable feedback. We are disappointed to hear about your experience, as this is not the standard level of service we take pride delivering to our guests. As we continue to look for ways to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$114 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#48 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#48 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (421)
Room & Suite (210)
Dining (58)
Pool & Beach (9)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Maliha O
17 July 2018|
Answer
Response from siforest65 | Reviewed this property |
Yes, the red route stops practically diagonally opposite traffic lights at the entrance to the hotel
0
Votes
Canucksnowbird
23 April 2018|
AnswerShow all 3 answers
Response from bem68 | Reviewed this property |
As far as I know, the Executive lounge is non smoking. Same for all public areas of the hotel as I recall. We requested a non smoking room, and got it just fine. I don´t think it should be a problem. We didn´t react to... More
0
Votes
560frankr
8 April 2018|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
If you want to get to the airport from the hotel, you should go down into the Hertz Car Hire office situated there. They will provide a car for you at a much cheaper cost than the hotel will - and the hotel use Hertz as... More
1
Vote
Room Tips
"Request a view of Table Mountain!"
Read review
"Executive room on a high floor"
Read review
"View over the pool / Bo Kaap."
Read review
"go for two bedroom suite"
Read review
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