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Hilton Cape Town City Centre

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Traveller (410)
Room & Suite (208)
Dining (34)
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Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“table mountain”(155 reviews)
“bo kaap”(62 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (1,467)
There are newer reviews for Hilton Cape Town City Centre
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1,280 results
Traveller rating
620
416
130
62
52
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620
416
130
62
52
Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillbedroom suiteshuttle servicemini baran upgradethe hotel offerswater frontcomfortable staycentral locationwaterfront areacamps bay
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231 - 235 of 1,280 reviews
Reviewed 19 April 2017

So, while the people were great (especially at breakfast every morning) the grounds and room itself are just average. Nothing special, and I have definitely visited better Hiltons throughout the world. Room was not horrible, but not great and the construction added insult to injury....More

Thank travelgirl140
Management response:Responded 8 June 2017

Dear travelgirl140, I appreciate your review of your recent experience at our hotel. Your feedback helps us improve. Additionally, we are were undergoing renovations of our guest areas to improve décor, furniture, and wall painting. Thank you once again for your comments. We hope you...More

Reviewed 17 April 2017

from the moment you enter the Hilton hotel in Cape Town you realize you are about to experience another excellent stay in the Hilton Brand.. the hotel is still undergoing some upgrades to their premises but that didn't detract from enjoying the comfort and quality...More

Review collected in partnership with Hilton Hotels & Resorts
Thank timothy_labuschagne
Management response:Responded 8 June 2017

Dear timothy_labuschagne Thank you for your review and we appreciate your kind words. One of our top priorities is to provide friendly and efficient service so our guests feel welcomed and relaxed. It was a pleasure to have you stay with us. In addition, it...More

Reviewed 16 April 2017

My husband and I thoroughly enjoyed our stay. We felt the hotel was well located to take advantage of cape towns main attractions. We were able to find many great restaurants nearby for dinner. The staff was friendly and helpful.More

Review collected in partnership with Hilton Hotels & Resorts
Thank beckydpfh
Management response:Responded 8 June 2017

Dear beckydpfh, Thank you for your review! We are delighted to be your home away from home and it’s always a pleasure to have you with us. We will pass your kind words along to our team members. We can’t wait to see you again...More

Reviewed 15 April 2017 via mobile

Spent three nights here in Central Cape Town. Room 819 faces Table Mountain. Fabulous view. Exec lounge under remodeling but decent breakfast and Happy Hour. Met some very interesting people there. My room was a very good size....windows even open! You will hear "CALL TO...More

Thank Tiburon09
Management response:Responded 8 June 2017

Dear Tiburon09, Thank you so much for your kind review regarding your recent stay with us! Our team's mission is to make each guest feel as if they were right in the comforts of their homes, so we're happy to hear your feedback! We cant...More

Reviewed 14 April 2017

A jolly place where the staff more than exceed the guests expectation. We arrived several hours early and were accommodated without problem. The reception was undergoing refurbishment but the hotel managed this very efficiently and there was no inconvenienceMore

Thank Pat D
Management response:Responded 8 June 2017

Dear Pat D, We really appreciate your review and thank you for the kind words. Our team members take great pride in providing this level of personalized service as we truly want every guest to have a memorable stay. We will share with our team...More

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Most Booked Properties in Cape Town Central
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$113 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#48 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#48 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (410)
Room & Suite (208)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (6)
Questions & Answers
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Canucksnowbird
23 April 2018|
AnswerShow all 3 answers
Response from bem68 | Reviewed this property |
As far as I know, the Executive lounge is non smoking. Same for all public areas of the hotel as I recall. We requested a non smoking room, and got it just fine. I don´t think it should be a problem. We didn´t react to... More
0
Votes
560frankr
8 April 2018|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
If you want to get to the airport from the hotel, you should go down into the Hertz Car Hire office situated there. They will provide a car for you at a much cheaper cost than the hotel will - and the hotel use Hertz as... More
1
Vote
560frankr
8 April 2018|
Answer
Response from 206cathymac | Reviewed this property |
I can't answer all your questions but might be able to help a little. There is a shuttle service but you pay a fee and taxi is cheaper. I paid the hotel shuttle to get to the hotel as I was concerned about security, but did... More
0
Votes
Room Tips
"Executive room on a high floor"
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"View over the pool / Bo Kaap."
Read review
"go for two bedroom suite"
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"Those on the executive floors (6 thru 8) offer the best city views overall"
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