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Queen Victoria Hotel

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624 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Hitchin, United Kingdom
Reviewed yesterday NEWvia mobile

The Queen Victoria in Capetown was the first stop on our honeymoon in South Africa. It is a fantastic hotel in a great location next to the V & A Waterfront. The service from check in to departure was exemplary ( with special mention for Jennifer who was so helpful with advice and booking itinerary) We were given a welcoming...

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Thank Dringo7
Memphis, TN USA
Reviewed 1 week ago

We arrived at the Queen Victoria Hotel at 10:30 pm after a looooooonnnnggg flight from Atlanta. We were met in the lobby by two very gracious gentlemen. They brought us hot chocolate "to soothe you from your travels" and upgraded us to a suite. The hotel is beautiful and very well located. The best dinner that we had in CT...

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1Thank jojotn
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear jojotn Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience staying with us and that you also had the oppertunity to enjoy our fantastic Dash restaurant. We look forward to welcoming...

Newport, United Kingdom
Reviewed 1 week ago

A lovely, modern hotel which is very well placed for exploring the V & A waterfront - a 3 minute walk to the big wheel. Our room and bathroom were spacious & the variety of food at breakfast was very good. Not a great deal of choice on the dinner or in-room menus but probably understandable given the hotel's proximity...

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1Thank gungadin2016
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear gungadin2016 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria. The team and I are thrilled to learn that you had a memorable stay with us. Thank you also for feedback on the menu we have just had a new executive Chef join our team and will be...

London, United Kingdom
Reviewed 1 week ago

From the name you might expect to find a somewhat old style establishment, but in fact this is a small friendly modern style boutique hotel situated on a slightly elevated position with views over Table Mountain. On arrival we received a very warm welcome at check-in before being shown to our room, which was very large, spotlessly clean, comfortable and,...

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3Thank Molesey19
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Molesey19 Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the product and service the hotel is so well renowned for. We look forward to...

Perth, Australia
Reviewed 3 weeks ago via mobile

We stayed at the Queen Victoria for our recent honeymoon. Hotel is beautiful, with large room and noticeably clean. Nothing special for a view though. Fantastic location! All staff we interacted with were just delightful. There were a few instances of miscommunication though, especially on check out. A number of room service and mini bar charges hadn't been processed to...

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Helpful?
1Thank blackswantraveller
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear claire p Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria. The team and I are thrilled to learn of your memorable stay with us. I would also like to thank you for the feedback the comments have been duely noted and will be actioned accordingly. We look...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Day 1 : we requested the assistance from the hotel to get us a booking at a restaurant. Someone at reception said they'd do so and revert , but we never heard back. We were on our honeymoon and there was no welcome acknowledgement of that fact entirely. Of course we weren't expecting anything much, maybe a simple card would...

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2Thank FriedWanton
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear FriedWanton Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria. The team and I are sad to learn that we failed to deliver on the service levels the hotel is so well renowned for. Please accept our most sincere appologies for any inconvenience during your stay.Thank...

kuala lumpur
Reviewed 3 weeks ago

This luxurious boutique hotel is located in the V&A Waterfront area but in the quieter part and away from the crowds. The interiors are modern and elegant with some Victorian-era (late 19th century) finishings. Service is excellent and personalised. Room was very spacious, well appointed and tastefully done. Bathroom was well-equipped - comes with a spacious bathtub together with separate...

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Thank rafalution_2009
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear rafalution_2009 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your...

Reviewed 4 weeks ago

We arrived at this hotel after a 38 hours journey from the US. The staff was welcoming and very accommodating to all our needs. Very nice hotel with good breakfast. Very close to the active waterfront area. The food and service in the bar/restaurant was great.

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Helpful?
Thank ckdavis1
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear ckdavis1 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us, and that you enjoyed the hospitality end service we have to offer. We look forward to welcoming you back again soon to create...

Cape May Point, New Jersey
Reviewed 5 weeks ago via mobile

This is a very pretty, sophisticted, minimalist property with a great location that was booked for us by Rhino Africa. We stayed 4 nights at the start of our journey. We believe our room was the one offered when the hotel is totally booked--quite small for a 5 star; horrible lighting (we were told by the concierge we didn't know...

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Thank Mary S
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Mary S Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria hotel. The team and I are sad to learn that your stay with us did not have a good start to it and that we failed to deliver on the superior product and services that the Queen...

Geelong, Australia
Reviewed 2 November 2016

Right from the time we arrived we were pampered and looked after by caring and professional staff in all areas of the hotel.Upon arrival a refreshing cool drink and streamlined processing through reception. We arrived at 9.00 am and our room was ready and available which was great. We required an optomatrist and the staff did not hesitate to escort...

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Thank David H
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear David H Thank you very much for taking the time to write such a detailed review on your recent stay with us. The team and I are thrilled to learn that that you had a memorable stay with us and that the Queen Victoria team looked after your every need during your stay. We look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $429 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
7 questions
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Tucson, Arizona
over a year ago
San Diego, California

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium rooms with the view of Table Mountain”
 of 5 bubbles LoveAfrica, 31 Oct 2016 | Read review
“Table Mountain view”
 of 5 bubbles K697WRandreac, 17 Oct 2016 | Read review
“Some rooms will have great views of the waterfront harbour and Table Mountain.”
 of 5 bubbles johnmcb123, 11 Oct 2016 | Read review
“We were in 1309 which had a view of tabletop mt”
 of 5 bubbles Rusby1, 2 Oct 2016 | Read review
“We stayed in room 1106 and had a view of table mountain”
  • Our honeymoon surprise
  • Our honeymoon surprise
 of 5 bubbles JackiDavies, 15 Sep 2016 | Read review
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