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    Queen Victoria Hotel & Manor House

    Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
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    1 room, 2 adults, 0 children
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$509/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$440
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    Traveller (253)
    Room & Suite (77)
    Dining (29)
    Overview
    • Excellent79%
    • Very good16%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “dock house” (34 reviews)
    “sister hotel” (28 reviews)
    “table mountain” (69 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$440
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    • Check booking site for details
      US$445
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    • Check booking site for details
      US$445
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    View all 13 deals
    Write a Review
    Reviews (717)
    There are newer reviews for Queen Victoria Hotel & Manor House
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    11 - 15 of 619 reviews

    Reviewed 13 September 2017 via mobile

    Great hotel in a perfectly location just off from the bustle of the harbour but a 3 minute walk. Hotel is small with great staff and a good restaurant. A special treat was when the hotel decorated our room for our anniversaryMore

    Thank Tim M
    Response from Juan W, General Manager at Queen Victoria Hotel & Manor HouseResponded 4 weeks ago

    Good Morning Thank you very much for sharing this review with us. Our location is certainly very convenient. Once again congratulations on your milestone and I will certainly pass on your comments to the team who always try to make special occasion memorable for our...More

    Reviewed 3 September 2017 via mobile

    Starter: Chicken liver pate and tempura prawns. Main: Delicious springbok x 2 Great, reasonable priced pinotage. A special mention for our server, Priscar - thank you for the warm welcome and food information. I recommend this restaurant for a quiet meal for two: hearty food,...More

    Thank 123RayS123
    Response from Juan W, General Manager at Queen Victoria Hotel & Manor HouseResponded 6 September 2017

    Good Afternoon Thank you for taking the time to share with us your recent experience at DASH Restaurant. We are very proud of the level of service our staff provide and will certainly ensure we pass on the positive comments to Priscar and the team....More

    Reviewed 3 September 2017 via mobile

    Noise from the Piano from the resturant until around 10 p.m loud we can hear it while trying to sleep after a 13 hour flight , old dirty carpet, room without a view! Nice but not a 5 star more like a 3 star. The...More

    Thank Nuha123
    Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 8 September 2017

    Good Day, Thank you for taking the time to give us feedback regarding your recent visit. We are very disappointed that we were unable to meet your expectation with regards to your recent experience. We will definitely raise your comments with the team and address...More

    Reviewed 3 September 2017

    An excellent hotel. Staff exceptionally friendly and efficient from the time we arrived to the time we left. Hotel is spotless and the breakfast is great! Well done and thank you! The location is great for access to the waterfront.More

    Thank Chris F
    Response from Juan W, General Manager at Queen Victoria Hotel & Manor HouseResponded 6 September 2017

    Good Afternoon On behalf of the staff and management of the Queen Victoria Hotel we would like to thank you for taking the time to share with us this review. WE continuously strive to provide a high standard of service and we will certainly ensure...More

    Reviewed 31 August 2017

    旅館本身設施還可以,環境與館內服務也有一定水準。只是建議別透過這家旅館預定其簽約機場接送或者旅遊行程,他們簽約旅行社毫無經驗也一點都不負責任。我們抵達開普敦的飛機比預定時間晚十分鐘抵達,司機直接就離開機場(如果他真的有到機場的話)。我們在半夜十二點的開普敦機場徬徨無助,只能自費就地找機場接送服務(哄抬價格之後竟然還只要半價)載我們抵達旅宿 在毫無專業的接機服務之後,旅行社事後還要求我們全額付款(收取當地計程車三倍價錢)在強力爭取後強行收取50%接機費態度好似賞賜我們一般(但從頭到尾機場滿滿都是接機人員,此旅行社卻沒有人出現過)。遇到如此不合理狀況,旅館本身不但毫無幫客戶爭取權利的意願,還依著接機旅行社強行收取美金約莫四十元的 "客戶遲到費用"(班機十分鐘Delay for 商務艙旅客算是遲到?)。我們搭乘的是商務艙,本就可以提早出關,以飛機臨時改航班只延遲十分鐘抵達開普敦而言,應該算是可接受範圍,但司機一分鐘都不願意等待直接離開(其實司機有沒有到機場我們根本不知道)。 總之,Hotel本身地理位置以及硬體不錯,住房管理卻不太行,按照指示丟進浴缸裡的毛巾全都沒更換,更不用提床單了,估計住三個禮拜都會是同一條浴巾床單,愛乾淨人請有心理準備。而此生見過最不專業及不負責任的接送機及其代訂旅程服務能免則免了吧。 I wont recommend anyone to book airport pick-up or travel advise through this Hotel. The travel agent Marvel Agent is not professional at all, even in airport pick-up. They left us in midnight Cape Town Airport because our flight...More

    Thank Hokigai
    Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 6 September 2017

    Good Morning, Thank you for taking the time to give us feedback regarding your recent visit. We are very disappointed that we were unable to meet your expectation with regards to your recent experience. I can assure you our Guests needs and expectations are of...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Breakfast included
    • Business Centre with Internet Access
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$398 - US$885 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Cape Town Central
    • #7 Business Hotel in Cape Town Central
    • #11 Romantic Hotel in Cape Town Central
    • #15 Luxury Hotel in Cape Town Central
    • #34 Family Hotel in Cape Town Central
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 35
    • Reservation Options
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    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Queen Victoria Hotel & Manor House Cape Town, South Africa
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    Traveller (253)
    Room & Suite (77)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (141)
    Bathroom (30)
    Nearby
    Cape Grace
    2,074 reviews
    .33 km away
     
    The Table Bay Hotel
    2,280 reviews
    .49 km away
     
    The Commodore
    1,293 reviews
    .13 km away
     
    Victoria & Alfred Hotel
    1,564 reviews
    .14 km away
     
    Nearby Restaurants
    Market on the Wharf
    470 reviews
    .09 km away
    Dash Restaurant & Bar
    551 reviews
    .03 km away
    Vovo Telo
    594 reviews
    .14 km away
    Harbour House V&A Waterfront
    2,624 reviews
    .21 km away
    Nearby Attractions
    Victoria & Alfred Waterfront
    8,587 reviews
    .17 km away
    Two Oceans Aquarium
    3,975 reviews
    .26 km away
    The Springbok Experience Rugby Museum
    446 reviews
    .06 km away
    The Cape Wheel
    689 reviews
    .12 km away
    Ask a question
    Questions & Answers
    rbradle1
    29 January 2017|
    AnswerShow all 3 answers
    Response from TheunieMarais | Property representative |
    Dear rbradle1 Thank you very much for your question and interest in the Queen Victoria Hotel. In your booking request kindly specify the bed configuration that you require and we will book accordingly. Should you require an... More
    0
    Votes
    Happytraveling055
    22 August 2015|
    AnswerShow all 3 answers
    Response from DMJA21 | Reviewed this property |
    We stayed at the Queen Victoria in July, 2015 in an executive suite. If I remember correctly it was on the second floor. There was a common area as you enter the room, then 3 or 4 steps up to the BR and Bath area. Our son... More
    0
    Votes
    Room Tips
    "Ask for a room with a view of Table Top Mountain"
    Read review
    "We stayed in one of the first floor rooms and the view over the harbour and to Table Mountain was very good."
    Read review
    "Premium room"
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    "Ignore its travel agent. Don't expect the towels and bed sheet will be changed.."
    Read review
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