We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Queen Victoria Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Queen Victoria Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

624 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Queen Victoria Hotel
See the most recent reviews
Showing 539: English reviews
Sydney, Australia
Reviewed 24 July 2015 via mobile

We stayed at the Queen Victoria Hotel for three nights as a first stop on our holiday. The hotel is well located just a short stroll to the V & A waterfront. Perfect for tourists wanting to be close to popular attractions, shopping and decent restaurants. The rooms are nicely decorated, comfortable and clean. They are quite large, with decently...

 Report
Helpful?
Thank faith_pete
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear faith_pete, Thank you for taking the time to write such a wonderful review after your recent stay with us. Dash Restaurant is a true gem and we are certainly glad that you had the opportunity to experience it resulting in your best buffet breakfast, We look forward to welcoming you back again soon to spend some more time with...

Voorhees, New Jersey
Reviewed 19 July 2015

There is not one person at this hotel, who does not have a "can make it happen" attitude. So glad we chose this small, romantic, perfectly located hotel. The front desk was so helpful with the few glitches in our itinerary (not there fault), and Mel and Zara were always there with smiles when we returned. We thank you for...

 Report
Helpful?
1Thank MikeFrankel
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear MikeFrankel, Thank you for your lovely review after you recent visit to Cape Town. It was our pleasure looking after you and ensuring that you got to see all the amazing sites that Cape Town has to offer. Zara and Mo are great assets to the team and they send their best regards. We look forward to welcoming you...

Pretoria, South Africa
Reviewed 16 July 2015

The Hotel is situated at a close walking distance from the V&A Waterfront which makes it very convenient for visitors as you do not have to bother about parking. The room was acceptable although for a premium suite I expected a little bigger room. The excellent service more that made up for this. We were very impressed with the service...

 Report
Helpful?
Thank Ray B
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Ray B, Thank you for your wonderful review on Tripadvisor. We appreciate you taking the time to let us know about your stay. We are happy to hear you had a wonderful time with us. We look forward to welcoming you back, so on your next visit please do reach out to reservations@newmarkhotels.com so that we can make your...

Minneapolis, Minnesota
Reviewed 11 July 2015

Upon arriving at the Queen Vic after 24 hours of exhausting travel, we were greeted with a friendly and warm, "Welcome Home." It certainly wasn't like my home, because some one else cleaned my room every day, left me a bedside dessert every night, and cooked me a delicious breakfast with really good coffee every morning. I was sad to...

 Report
Helpful?
1Thank SherriandBrandon
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Sherri and Brandon, We cannot even begin to thank you for taking the time to write such a lovely review for future travellers. We are thrilled to hear that you received the very best service during your stay. Our staff love to go out of their way to make your stay one you will not soon forget and reading...

Greater London, United Kingdom
Reviewed 6 July 2015

This was my second visit to the Queen Victoria and I was bowled over the first time. This time I think the service was even better! I met the new Manager who was charming and clearly runs a very smooth ship. We were greeted throughout our stay by such friendly and charming staff. Our room was huge for a city...

 Report
Helpful?
2Thank Amanda E
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Amanda E, Thank you for your lovey feedback after your recent 2nd visit to the Queen Victoria Hotel. It was a pleasure meeting you and I am glad to read that we surpassed your expectations. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do reach...

London, United Kingdom
Reviewed 30 June 2015

My partner and I stayed at the Queen Victoria Hotel in September 2014, so this review is long-intended but late in coming! We spent five nights at the hotel, and it is probably the best city hotel I have ever stayed in. Right from arrival, when we were greeted at the airport by the hotel's driver, until we left on...

 Report
Helpful?
1Thank Owl_86
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Owl_86 Our team are always more than delighted to read positive reviews and thank you so much for the wonderful comments. We pride ourselves on delivering personalized attention to our guests and I'm delighted to read you experienced the true Queen Victoria service. We look forward to welcoming you back again soon to create another memorable experience with us,...

Reviewed 25 June 2015

The Queen Victoria Hotel is conveniently located near the waterfront of Cape Town, with in walking distance to many of the sites and eateries that CT has to offer. The staff of the QV is amazing, especially Curtis at the front desk and Eileen in the restaurant. The entire staff was very nice and always said hello or goodbye whether...

 Report
Helpful?
1Thank Brinn16
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Brinn16, Thank you for taking the time to write such a lovely review on your recent stay and am glad to read that you got to enjoy all the experiences that Cape Town has to offer. We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do...

Manhattan, Kansas, United States
Reviewed 23 June 2015

This hotel was by far my absolute favorite hotel and after visiting over 50 countries, I have a lot to compare it to. The hotel was warm, welcoming and people were personable. The conversations were genuine and they didn't feel like they were just out for a good tip. My friend ended up leaving his passports in his safe (we...

 Report
Helpful?
Thank Jessica M
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Jessica M, Thank you for your wonderful review! I am delighted that you enjoyed your recent stay with us and that you got to experience the true hospitality and service that we pride ourselves on. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do reach...

Reno, Nevada
Reviewed 9 June 2015

My wife and I looked in to nearly 100 hotels in the Waterfront, Central and Camps Bay area and chose the Queen Victoria for our 3 nights in Cape Town (concluding out 8 night South Africa trip). It is in a perfect location - close to the Waterfront, a short walk to Long Street (1.5mi) and close to the hop...

 Report
Helpful?
2Thank Chris R
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Chris R, Thank you for taking the time to write such a wonderful review after your recent stay with us. We are very to read that you choose the Queen Victoria Hotel over almost 100 other hotels in the area and were not dissapointed. Curtis is a true asset to our team and sends his very best. We look...

Reviewed 6 June 2015 via mobile

We stayed here for 3 nights while on our visit to South Africa. After doing research on TA we decided this was the best hotel for us and it did not disappoint! This place is amazing. A small 5 star hotel which means you get a personal touch from all the staff. The location is perfect for tourists wanting to...

 Report
Helpful?
1Thank Robbiefromireland
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review

Dear Robbiefromireland, Thank you for your lovely review, my team and I are delighted to hear that you enjoyed your time with us and that you had a lovely stay while in Cape Town. I am delighted to hear that you enjoyed your time at the the hotel and Dash and that that you experienced the luxury and service that...

218 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (192)
Viewed
Room/Suite (53)
Viewed
Bathroom (24)
Viewed
Hotel & Grounds (28)
Viewed
Pool/Beach Area (2)
Viewed
Dining (17)
Viewed
View from Room (8)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.3 km away
Cape Grace
Cape Grace
#7 of 106 in Cape Town Central
1,799 reviews
0.6 km away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#24 of 106 in Cape Town Central
1,346 reviews
0.5 km away
One&Only Cape Town
One&Only Cape Town
#15 of 106 in Cape Town Central
1,329 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
The Table Bay Hotel
The Table Bay Hotel
#18 of 106 in Cape Town Central
1,831 reviews
1.5 km away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 106 in Cape Town Central
1,542 reviews
0.9 km away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#27 of 106 in Cape Town Central
1,410 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $429 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Agoda, Cheap Tickets, HotelTravel.com, Booking.com, Priceline and Jetsetter so you can book your Queen Victoria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
7 questions
Ask a question
Tucson, Arizona
over a year ago
San Diego, California

See all questions (7)

Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium rooms with the view of Table Mountain”
 of 5 bubbles LoveAfrica, 31 Oct 2016 | Read review
“Table Mountain view”
 of 5 bubbles K697WRandreac, 17 Oct 2016 | Read review
“Some rooms will have great views of the waterfront harbour and Table Mountain.”
 of 5 bubbles johnmcb123, 11 Oct 2016 | Read review
“We were in 1309 which had a view of tabletop mt”
 of 5 bubbles Rusby1, 2 Oct 2016 | Read review
“We stayed in room 1106 and had a view of table mountain”
  • Our honeymoon surprise
  • Our honeymoon surprise
 of 5 bubbles JackiDavies, 15 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay