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The PortsWood

806 reviews
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Traveller (171)
Room & Suite (127)
Dining (25)
Overview
  • Excellent34%
  • Very good47%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“great location”(136 reviews)
“sister hotel”(26 reviews)
“waterfront area”(21 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (806)Write a Review
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231
296
89
30
15
Show reviews that mention
All reviewsgreat locationsister hotelwaterfront areaminute walkbreakfast was includedhop on hop off bustravel deskrobben islandturn down servicestayed here for nightstravel agentstandard roomrooms are comfortablesmall poolwater frontsafe areatable mountain
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191 - 195 of 661 reviews
Reviewed 11 August 2016

Stayed at this hotel earlier this year. I have been to the restaurant and conference venue on previous occasions, however this was my first time staying in the actual hotel. Stunning rooms and excellent service. The hotel has an air of elegance and class and...More

Thank happyhands01
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 23 August 2016

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 6 August 2016

I stayed at this hotel for 4 nights. The room was comfortable, the staff extremely helpful with directions and recommendations, and the location excellent for getting around Cape Town. There is a hop on and off bus stop right across the street and a mall...More

Thank jmm427
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 23 August 2016

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 3 August 2016

I stayed at this hotel for two nights. The Good: a comfortable, impeccably maintained room, close to the V & A Waterfront. Easy to walk there. The Bad: generally unhelpful staff. I went to breakfast and it was not explained to me what I had...More

Thank John T
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 23 August 2016

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it...More

Reviewed 3 August 2016 via mobile

Lovely comfortable hotel. Breakfast is great. Staff are so beautiful and friendly nothing is too much trouble. Fantastic location 3 mins walk to V & A Waterfront which is great eating and drinking area. View from our room with and without rain clouds

Thank Karen A
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 23 August 2016

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Reviewed 1 August 2016

This hotel has a perfect location walking distance to the Waterfront. Great service from reception staff. The rooms are nicely decorated and very clean. Our room had a view of the Cape town wheel which was great! Well recommended!

Thank grapevine_11
Response from JvanderMerwe, Guest Relations Manager at The PortsWoodResponded 23 August 2016

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$226 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Luxury Hotel in Cape Town Central
#46 Romantic Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$226 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Luxury Hotel in Cape Town Central
#46 Romantic Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms
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Traveller (171)
Room & Suite (127)
Dining (25)
Pool & Beach (11)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Glenys S
19 August 2017|
AnswerShow all 6 answers
Response from LeprekonVi | Reviewed this property |
Belthazar and Willoughby - depending if you prefer meat or fish. But all the places in the Waterfront are excellent- don't eat in the hotel - walk a bit!
1
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NPreethi
5 February 2017|
AnswerShow all 5 answers
Response from IowaCityMD | Reviewed this property |
I am not a travel agent
0
Votes
ShallTravel
19 January 2017|
AnswerShow all 10 answers
Response from IowaCityMD | Reviewed this property |
No the area is not gated. We walked frequently to and from V and A wharf without fear. We were always in a group of 4. But it felt very safe.
1
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Room Tips
"Ask about the best rooms - staff will advise."
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"I don't think there are many rooms with views"
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"We changed rooms to have a walk in shower and we were near where the cars and buses drive in and they did not..."
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"Ask for a room that has not been updated"
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