We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Cape Town

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
The Westin Cape Town
The Westin Cape Town
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,039 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,729: English reviews
Reviewed yesterday NEW

Stayed on business. Very nice hotel and very compatible to hotels of the same standard abroad. Location just short 5min drive from the water front and other attractions. Breakfast also great and adds to the overall stay experience. Rooms modern, spacious with much larger than usual bathroom.

 Report
Helpful?
Thank Willem S
Dubai, United Arab Emirates
Reviewed 3 days ago NEW

I would not recommend this hotel for anyone on a leisure trip. The hotel is a bit run down, the restaurant does not serve great food and the cigar lounge gives me the cringe. If you are planning a vacation trip to Cape Town, I would recommend you look for a boutique hotel, e.g. POD, in Camps Bay.

 Report
Helpful?
1Thank Tor_Malmros
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Tor_Malmros, Thank you for sharing your review of your recent stay with us. I am very sorry your current experience was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We appreciate your review and we hope to...

Chicago, Illinois
Reviewed 5 days ago NEW

It was our first time to South Africa and the team at this property definitely make us want to visit again. We arrived at shift change, so while it may have taken an additional few minutes to get checked in they were incredibly friendly and helpful. Our room was comfortable and the club lounge was very nice for breakfast in...

 Report
Helpful?
1Thank saenzl18
Nelspruit, South Africa
Reviewed 1 week ago via mobile

Stayed at the hotel over the Cape Town Sevens. Very convenient to get anywhere in Cape Town. Within walking distance to the V and A and a good running route. I was pleasantly surprised to receive a cold bottle of water and a face towel waiting for me when I returned from my early morning run. Service was outstanding and...

 Report
Helpful?
2Thank Ali_Zee01
Hanoi, Vietnam
Reviewed 1 week ago via mobile

This is a modern hotel in a great location for both business or pleasure. Try to use some of the free cycles provided and bike around to Camps Bay for a sundowner. The gym is excellent and the rooms spacious

 Report
Helpful?
2Thank The Z
Frankfurt, Germany
Reviewed 1 week ago

We stayed at the Westin for 6 nights from NYE onwards. Keeping in mind that the Westin is only a business hotel not a real holiday hotel, I still was disappointed. This is my 4. Westin (Sydney, Melbourne, Berlin). Good: Receptionist and Concierge very friendly. Business Centre has a great service (packages our wine for transport for 15 ZAR) Fitness...

 Report
Helpful?
1Thank Obsti_M
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Obsti_M, We appreciate you staying with us and sharing your experience. I am very sorry that the Housekeeping and Food & Beverage Team fell short of expectations during your stay. I assure you this was never our goal and we look forward to using your feedback as a training tool for future interactions with guests. Please rest assured that...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

This is a well organized business hotel which offers everything you might ask for in these places. We have been visiting with our family and than service is not 5 star anymore. The indoor pool is not for kids and the outdoor facility is pretty pathetic. They also managed to forget a suitcase in the locker room. Overall all very...

 Report
Helpful?
1Thank SteveBoom22
San Francisco, CA
Reviewed 1 week ago via mobile

My husband and I spent 2 nights at the Westin Cape Town on a recent trip. Great views, delicious and decadent "continental breakfast" (including smoked salmon, champagne, and a variety of juices and smoothies) on the 19th floor overlooking the city's I had one of the best massages of my life from Megan in the spa - at 660 ZAR...

 Report
Helpful?
2Thank Traveller94115
Management_Food_Bev, Manager at The Westin Cape Town, responded to this review

Dear Traveller94115 I'm so excited to hear that you enjoyed your stay with us as well as the restaurants and spa. I have to agree that breakfast in deed consists of a nice variety. I will pass on compliments to the staff mentioned in your email. Hoping to welcome you back in the near future. Kind Regards

Tel Aviv, Israel
Reviewed 1 week ago via mobile

We stayed at the hotel for NYE. I booked a club room and got a room on the 17th floor. Rooms were cleaned twice a day, service was great. The club itself is very small and not as posh as others around the world but again service is great. Prices are a little bit expensive (400$/night) especially for South Africa....

 Report
Helpful?
1Thank eee21189867
Management_Food_Bev, Manager at The Westin Cape Town, responded to this review

Dear Valued Guest Thanking you for your feedback. Glad you could join us for New Years eve and that you were happy with our service and even had time to spoil yourself in the spa. Have a prosperous year ahead. Kind Regards

New York City, New York
Reviewed 1 week ago

We were excited to stay at the Westin after having a great experience in booking the reservation. (turned out to be the Ireland Westin desk secured the reservation). We arrived on Christmas Day for 7 day stay and asked for a room with a city view and was quickly told that it was "Not Possible". We stayed on the Executive...

 Report
Helpful?
2Thank emchandler

1,028 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (674)
Viewed
Room/Suite (161)
Viewed
Pool/Beach Area (19)
Viewed
Bathroom (52)
Viewed
View from Room (63)
Viewed
Hotel & Grounds (87)
Viewed
Dining (54)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (229)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Amenities (47)
Viewed
Executive Delux Room (46)
Viewed
Grand Delux Room (41)
Viewed
Junior Suite (50)
Viewed
Pool (6)
Viewed
Dining (34)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (115)
Viewed
Hotel & Grounds (21)
Viewed
Pool/Beach Area (11)
Viewed
Business Centre/Function Rooms (23)
Viewed
Dining (22)
Viewed
Room/Suite (18)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.1 km away
Southern Sun The Cullinan
Southern Sun The Cullinan
#26 of 106 in Cape Town Central
1,467 reviews
1.4 km away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#30 of 106 in Cape Town Central
1,433 reviews
0.2 km away
Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Tow...
#32 of 106 in Cape Town Central
1,691 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 106 in Cape Town Central
1,566 reviews
1.2 km away
Taj Cape Town
Taj Cape Town
#15 of 106 in Cape Town Central
1,559 reviews
1.1 km away
One&Only Cape Town
One&Only Cape Town
#14 of 106 in Cape Town Central
1,379 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $324 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and Cheap Tickets so you can book your The Westin Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#9 Spa Hotel in Cape Town Central
#16 Business Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#22 Luxury Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Cape Town staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from The Westin Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the Waterfront side.”
 of 5 bubbles emchandler, 4 Jan 2017 | Read review
“Minutes from V & A waterfront”
 of 5 bubbles 193michaelt193, 30 Dec 2016 | Read review
“Book an executive club room if you can”
 of 5 bubbles drdan999, 28 Dec 2016 | Read review
“Book rooms with views to the Waterfront”
 of 5 bubbles Conneggio, 26 Dec 2016 | Read review
“Higher floor for a view of Table mountain or the sea.”
 of 5 bubbles Norm_traveler, 25 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay