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The Westin Cape Town

2,347 reviews
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Traveller (813)
Room & Suite (539)
Dining (144)
Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“executive club”(81 reviews)
“convention center”(143 reviews)
“executive floor”(72 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,347)Write a Review
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2,007 results
Traveller rating
1,118
619
164
60
46
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LanguageEnglish
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1,118
619
164
60
46
Show reviews that mention
All reviewsexecutive clubconvention centerexecutive floortop floorheavenly bedfree shuttletable mountainjuice barevery half hourindoor poolheated floorsattending a conferenceguest servicestravel deskbreakfast buffetexcellent hotelshuttle service
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1 - 5 of 2,007 reviews
Reviewed 2 days ago via mobile

The Westin is an ideal hotel for a few days stay in Cape Town. The rooms are clean and the beds comfy. There is parking under the hotel but remember to ask for an extended car park exit voucher rather than pay using the machines...More

Thank bigstuw
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded today

Dear bigstuw, Thank you very much for taking time to post a review online. We are glad that you enjoyed our Heavenly beds as well as our breakfast selection. We are truly grateful for your visit and wonderful comments. We certainly strive towards providing our...More

Reviewed 2 days ago

Third visit in 3 months on business. This hotel is very good. Great facilities and close to all the attractions. Probably have 3 more trips in next 3 months and will be staying here. Pool is too small, restaurants are nice. Rooms are excellent.

Thank M.Pickering
Reviewed 4 days ago

Stayed here at the beginning of our trip. Booked on the executive floor which is high. Nice executive lounge to have breakfast and evening wine and canapes. Room spacious and modern with good a/c and very soft bedding. A short walk to lots of attractions.More

Thank karina d
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded yesterday

Dear karina d, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that...More

Reviewed 5 days ago via mobile

We loved the location of this hotel, a fairly easy walk to the V&A and silo district. We felt safe in this part of town but would not recommend walking after dark. The hotel is well appointed and the staff attentive and professional. We stayed...More

Thank Jet_Oz
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 4 days ago

Dear Jet_Oz, Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you...More

Reviewed 6 days ago

Where to start as I was horrified at every interaction. We arrived after a long flight and after paying extra for an executive level room were told our reservation was cancelled. I called AMEX who manages my travel and they had the reservation still active...More

Thank Jackthedog88
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 5 days ago

Dear Jackthedog88, Thank you for providing detailed feedback on your stay with The Westin Cape Town. We regret to hear that your experience with on arrival was a negative one. We always want you to stay relaxed and refreshed and to leave us feeling better...More

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123456402
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$241 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Cape Town Central
#16 Spa Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#28 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$241 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Cape Town Central
#16 Spa Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#28 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (813)
Room & Suite (539)
Dining (144)
Pool & Beach (53)
Amenities (47)
Business Centre & Event Rooms (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
RioSano007
14 February 2018|
AnswerShow all 3 answers
Response from LMVoyageur | Reviewed this property |
Yeah, definitely. But also be aware that from TM to Downtown, it can take a while wating for an uber to come (around 10/15min), of course specially in peak hours, since the ropeway station is situated in a almost isolated... More
0
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Steve B
3 January 2018|
Answer
Response from Steve P | Reviewed this property |
The view can't be beat anywhere in the city. Everything was available. Prices are reasonable. Food is perfectly prepared. A little bit expensive compared to other local spots, but considering the location, not exorbitant.
1
Vote
Steve B
3 January 2018|
AnswerShow all 4 answers
Response from 104anderss | Reviewed this property |
I was there for the Cape town Mining Indaba, not tours. The hotel is however well suited for all activities. You should avoid the 2018 Mining indaba in Feb as you would pay alot during that week.
0
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12345610
Room Tips
"We were on 3rd floor and overlooked conference centre roof but understand from others higher floors have..."
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"Avoid this hotel"
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"reserve your spa treatments early in your stay - they fill up fast"
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"If you can ask for a club room which will be on a high floor."
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