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Protea Hotel by Marriott Cape Town Cape Castle

Orbitz.comUS$98*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Protea Hotel by Marriott Cape Town Cape Castle
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197 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Start your review of Protea Hotel by Marriott Cape Town Cape Castle
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Somerset West, South Africa
Reviewed 1 week ago

Stunning environment. Centrally located. Efficient and friendly staff. Amazing breakfast. Safe parking. Clean rooms, attractive decor, well laid out rooms. Definitely not to be overlooked by any traveler to Cape Town. Thank you for a wonderful stay.

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Helpful?
Thank Belinda A
Durban, South Africa
Reviewed 3 weeks ago

The venue is well located with view of the V & A Waterfront and the rear side you can get a view of Table mountain. Has a facility for self catering as well which gives you the option. In house dinner is not too good.

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Helpful?
Thank Ralph P
Durban, South Africa
Reviewed 3 weeks ago via mobile

At check-in, room was not ready at designated check-in time. Staff at reception were extremely unhelpful and painfully quite. Didn't offer solutions to fix the problem and laughed at us when asked for a solution. Every morning we came to breakfast, staff were sitting at the tables on their cellphones. Again.. reception terribly unfriendly. Only one lift working in the...

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Helpful?
Thank GeoffreyRichards
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear GeoffreyRichards, Thank you very much for taking the time to write your review. Please accept my sincere apology for the poor service delivery you received. I can assure you that I have shared your feedback with the relevant team in an effort to correct the short comings that you experienced. Kind regards ConradJ General Manager

Oxford, United Kingdom
Reviewed 3 April 2017 via mobile

Stay for one night , two couples, didn't eat breakfast No charm , lifeless , stayed in better hotels in Cape Town Noisy road , poor at parking Bar closed at 11pm Reception staff helpful and pleasant Would not stay here again

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Helpful?
Thank cubadolly
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear cubadolly, Thank you for your review. I am sorry that we did not meet your expectations. Kind regards ConradJ General Manager

Durban, South Africa
Reviewed 3 March 2017

The hotel is small and friendly. The receptionist skilfully booked us in at the same time as attending to some other very demanding guests, and kept smiling the whole way through. The room is a decent size and has a magnificent view of Signal Hill and the mountain. The location is very good, and is within walking distance to many...

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Helpful?
1Thank KathyN575
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear KathyN575, Thank you for your review. I am pleased that you enjoyed our hospitality while enjoying the breathtaking views our wonderful city has to offer. We look forward to welcoming you back soon. Kind regards ConradJ General Manager

Reviewed 21 February 2017 via mobile

I stayed with a colleague on business. The staff are friendly, rooms spacious and clean and the breakfast is ok. Very close to the V&A waterfront so ideal for eating and shopping. V good wi fi. Security is good with cctv coverage everywhere. There are a few nice restaurants a little way along Main Street and some really nice coffee...

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Helpful?
Thank Graham W
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Graham H, Thank you for taking the time to write your review. I am please that you found our service friendly and location ideal for visits to the V&A Waterfront and surrounding restaurants. We look forward to welcome you back on your next business trip. Kind regards ConradJ General Manager

Reviewed 4 February 2017 via mobile

I really enjoyed my stay there. The hotel is very clean and It's close to most tourist attractions. Their staffs have very good customer service. Lesley, a receptionist, was very helpful. He's a very good guy.

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Helpful?
Thank Tobi w
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Tobi w, Thank you for taking the time to write your review. I am pleased that you enjoyed your stay and found our service helpful. I trust that our central location will help sway your decision to came visit us again soon. Kind regards ConradJ General Manager

Johannesburg
Reviewed 29 January 2017

A very nice hotel located centrally and close to the Waterfront, restaurants and transport. Hotel rooms and clean and the staff friendly. Hotel parking a little tricky but safe. Rooms were not too small and even have a small kitchenette and bar fridge. Lounge in rooms spacious with flat screen TV and DSTV available. Nice views from all rooms.

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Helpful?
Thank John P
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear John P, Thank you for taking the time to write your review. We are pleased that found your room spacious, staff friendly and facilities accessible. We look forward to welcome you back soon. Kind regards ConradJ General Manager

Doncaster, United Kingdom
Reviewed 25 January 2017 via mobile

The location of this hotel made it perfect for us. It's just over the road from the v&a waterfront. Because it shares the building with a college it makes it quite a different hotel experience but if you don't mind different then it's very pleasant. The room was big and overlooked a peaceful garden. You have to pass through the...

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Helpful?
Thank Batopham
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Batopham, Thank you for your review. We are pleased that you enjoyed your stay. I look forward to sharing your comments with the team. Kind regards ConradJ General Manager

Reviewed 22 January 2017 via mobile

We stayed here for a little less than a week and had a great stay. The rooms are lovely, with a nice kitchenette and all the kitchen items you might need. The couch in the room was big and comfy. Lots of space to live and work in. The best part was the view from the balcony! Great view of...

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Helpful?
Thank Shmevie
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Shmevie, Thank you for writing your review. I am pleased that you enjoyed your stay and that our rooms catered to all your needs. We look forward to welcome you back soon. Kind regards ConradJ General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Cape Castle

Address: 3 Main Road | Green Point, Cape Town Central 8000, South Africa (Formerly Protea Hotel Cape Castle)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $133 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Cape Castle 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Protea Hotel By Marriott Cape Town Cape Castle South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Cape Castle staff and other travellers.
5 questions
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Middlesbrough, United Kingdom
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Cape Town Cape Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the mountain facing room”
BelindaA348, 19 May 2017 | Read review
“choose room facing mountain/waterfront”
ralphp2017, 4 May 2017 | Read review
“Ask for rooms facing inland as they are quieter.”
KathyN575, 2 Mar 2017 | Read review
“Ask if possible for a room facing either the mountain or the waterfront.”
334JohnP, 29 Jan 2017 | Read review
“higher the better”
Gardengel-IoW, 13 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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