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The Ritz Cape Town

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The Ritz Cape Town
The Ritz Cape Town
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768 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Cape Town Central, South Africa
Reviewed 1 January 2017

Had a good breakfast, buffet and loved the food. However the coffee machine was broken and the poor tourist were standing and waiting for a while for their coffee. Staff wasn't so friendly as well but the food did make up for it.

3Thank 41,194,119
Reviewed 12 December 2016

In September 2016 I booked I one night stay at the Cape Town Ritz Hotel in Sea Point for the night of 22 December 2016 as I am attending a function in the area. I made the booking three months in advance to ensure a place to stay in that area in the peak holiday season. On the 10th December...

5Thank Jaryd W
Brooklyn, New York
Reviewed 11 December 2016

I booked rooms months in advance for my family members to visit me in Cape Town for my wedding. I needed them close to my apartment so that they could help me with my wedding plans. I was inconveniently informed by Getaroom.com that my booking was cancelled two and a half weeks prior to their arrival due to planned renovations...

3Thank Jenferna
London, United Kingdom
Reviewed 4 December 2016

This is by far the worst hotel I have ever dealt with in many years of travel. We booked several months in advance of a trip to Cape town for rugby. In October they emailed us to say that due to redecoration and change in management they would be charging more for our rooms, and gave us option of accepting,...

6Thank Anon1966363
Maidenhead, United Kingdom
Reviewed 23 November 2016

I stayed at the Ritz in February and it has taken me over 9 months to get the compensation for a theft from the SAFE in my room. I had 1600 Rands, £100.00 sterling and a Blue Safire and Gold ring stolen. I was fortunate that my passport was found by the side of the bed and my IPhone was...

4Thank Sue K
Reviewed 21 November 2016

I have stayed at this hotel once or twice a year for the past 15 years. I always book well in advance so as to secure a good deal. I booked 13 days for Jan. 2017 in Nov. 2015 (14 months in advance) via a UK internet site I have always used. I was about to pay the final amount,...

5Thank BelgianPeter
Reviewed 19 November 2016 via mobile

Should Hotel not have had responsibility to inform my travel agent at the very least that the hotel was still closed? Hotel Should never have accepted booking. Cape Town very busy and now completely out of pocket after refusing to stay in dump they put us in to instead. Disgraceful way to treat customers.

4Thank Laura C
Tirana, Albania
Reviewed 22 October 2016

We booked a room at the Ritz Hotel in March 2015 for a visit to Cape Town in December 2016. In October, we received an email from the hotel informing us that they would not be honoring our reservation, and that the rates had tripled, and we would be required to book two rooms. In 20+ years of international travel,...

9Thank ruanjiaqi
Reviewed 17 October 2016

Booked 7 nights to see some of Cape Town's attractions .However room was not spacious,the views was great but windows were filthy ,room service was terrible cos we had to wait 2 hrs for order to arrive.This hotel caters mostly for government aided students from out of town on courses. For R1500.00 a night without breakfast we could have got...

5Thank sandra p
Knoxville, Tennessee
Reviewed 31 August 2016 via mobile

We stayed here for only one night but they were so attentive and took us back to our ship several times in a mercedes when we had only asked for a taxi. The hotel was clean and comfortable, the bar prices so reasonable and when we did leave by taxi we left our bag which one call from the taxi...

1Thank Gail S

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  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off Sea Point's vibrant promenade and a short distance from the beach and the V&A Waterfront lies the landmark Ritz. Iconic and rich in history with magnificent views of the ocean and city, The Ritz has held it's prideful place for 45 years. Inspired by exclusive and design driven accessible luxury, The Ritz is being reconstructed to unveil unparalleled luxury. Opening Early 2017. ... more   less 

Additional Information about The Ritz Cape Town

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa (Formerly Cape Town Ritz Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $172 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ritz Cape Town 4*
Number of rooms: 212
Reservation Options:
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz
The Ritz Cape Town South Africa
Hotel Style:
#68 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz Cape Town staff and other travellers.
37 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have got one before you arrive”
BelgianPeter, 20 Nov 2016 | Read review
“Rooms on south face Lions Head and Sea Point, north faces Robben Island”
  • TV and Workstation
  • Two 3/4 beds pushed together
  • Lions Head on left, Sea Point to right
Wilcot, 1 Aug 2016 | Read review
“Avoid booking budget rooms. If your budget permits try to book the more modern rooms which are pricier but very comfortable.”
M4634BEpeterm, 28 Jun 2016 | Read review
“The higher floors have the best views”
, 9 Jun 2016 | Read review
“I was in the 8th floor. I guess its the way to go.”
doreenm543, 30 May 2016 | Read review
5 of 5