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Waterfront Village

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Waterfront Village
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559 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Pretoria, South Africa
Reviewed 5 days ago NEW

Friends who stayed at the Waterfront Village 3 years ago, recommended the place so we booked 10 months in advance and really looked forward to our stay. What a disappointment! While the check-in procedure was handled very efficiently and the location is perfect as it is walking distance to the V&A Waterfront, the apartment itself was the biggest appointment of...

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1Thank Kerstin Z
southamton,uk
Reviewed 1 week ago

really great place to stay while in Cape Town - walking distance to everything and very well equipped apartments, some with lovely views. Seals often seen on the decking. The complex is huge and a bit impersonal and it was very annoying to have to pay for wifi in this day and age in the apartment but the advantages far...

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1Thank alexamy
Hastings, United Kingdom
Reviewed 2 weeks ago

We stayed in the Pembroke 3 bedroom apartment which was beautiful, fabulous views directly onto the Waterfront Marina from the main balcony and spectacular view of Table Mountain and Lions Head from the rear of the apartment. We stayed over Xmas and the New Year so customer service was a little haphazard, the freezer in the fridge freezer was broken...

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1Thank melanie T
Reviewed 2 weeks ago via mobile

We arrived at the check-in time of 2 pm only to be informed that our accommodation was not ready. No apology or explanation was offered. One of our party was ill, which we informed reception of immediately. The staff member who initially dealt with us, and who was extremely unfriendly, disappeared in the back room, not to be seen again....

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1Thank Nikki B
London, United Kingdom
Reviewed 2 weeks ago via mobile

Great location but very dependent on which block you are in. After hanging washing on balcony for 2hours we were called to tell us we had been fined as not allowed!! No warning & note in ' rules ' asking to refrain but absolutely no reference to fine & when we raised mgt company refused to remove as said policy!!...

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2Thank sazpr
Sunderland, United Kingdom
Reviewed 2 weeks ago

Situated near the busy V and A waterfront of Cape Town, these self contained luxury apartments are worth every penny. They are very spacious with a large bedroom and bathroom, and an open plan living room and kitchen. A balcony or ground floor outside seating area compliment the arrangement. Staff are extremely friendly and helpful too.

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1Thank John S
A TripAdvisor Member
1 review
3 helpful votes
Reviewed 2 weeks ago via mobile

We have just had a week there. We paid for a superior room but was given one that at best was 3 star, very disappointing 3 bed and not at all like the photographs. They were quick to respond the next day which was commendable and moved us to a much more luxurious one but on the ground floor. On...

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3Thank A TripAdvisor Member
Auckland
Reviewed 4 weeks ago

We had no problems with security at this place. Checking in was a mission, so disorganised, and then after a couple of days I wanted access to the pool and gym, which also took ages to organise. The pool area is very small, hardly worth the bother. Apartment itself was fine, we had 3 bedrooms and 3 bathrooms. Coffee and...

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1Thank KiwiTraveller43
Reviewed 4 weeks ago via mobile

Gorgeous apartment in the heart of the waterfront overlooking the yacht marina. We stayed in Parergon 201. Everything you could want in a fully serviced modern apartment. Everything you need on your door step.

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Thank Tammie H
Louth, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed in early November for a ten day holiday with friends the location is great however on the third day after spending the day sightseeing we found that our safe had been robbed of £300.00 and 8000 rand after reporting it to reception they said that they would make inquires after getting a incident number etc from the police the...

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9Thank Stephen David S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Waterfront Village, situated on the water's edge in the picturesque V&A Waterfront Marina, next to the Cape Grace Hotel and One&Only, offers guests luxury serviced apartments offering superior services and facilities. Guests are spoilt for choice with our selection of one to three bedroom apartments, providing a wide selection of accommodation that will suit their individual requirements. Guests will enjoy access to our on-site reception, swimming pools and gym. An abundance of shops and restaurants are available within walking distance. Crafted around tranquil waterways the inspired architecture maximises the panoramic views, creating international desirability. ... more   less 

Additional Information about Waterfront Village

Address: Mind Pearl House West Quay Road | V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $243 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Village 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Waterfront Village Hotel Cape Town Central
Waterfront Village Cape Town, South Africa
Hotel Style:
#44 Family Hotel in Cape Town Central
#45 Romantic Hotel in Cape Town Central
#58 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Village staff and other travellers.
8 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Carefully select building and unit when making a booking - don't book unit B102, it was terrible”
 of 5 bubbles KerstinZ_13, 12 Jan 2017 | Read review
“Rooms are allocated on arrival, we were not able to choose our own apartment.”
 of 5 bubbles melaniet39, 3 Jan 2017 | Read review
“Go for the upper floor apartments”
 of 5 bubbles johnsL1677VQ, 30 Dec 2016 | Read review
“Room 201 is excellently appointed and has great views over the marina”
 of 5 bubbles Highlander24, 5 Dec 2016 | Read review
“You can see V & A waterfront but it is about a 10 - 15 minute walk. We had a room overlooking the water - I'd highly recommend that.”
 of 5 bubbles Harafarms, 21 Nov 2016 | Read review
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