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Canal Quays

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Canal Quays
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292 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Johannesburg, South Africa
Reviewed 1 week ago

Seems as if the cleaning of the apartment is not as thorough as recall in the past. Apartment needed painting. Pity about the construction noise. Saving grace is that it's location to CTICC is fantastic and its a relatively short walk to waterfront.

Review collected in partnership with this hotel
Thank Keith E
Port Nolloth, South Africa
Reviewed 22 April 2017

After visiting the property I realised I was overcharged for my booking. From the online booking, to contacting the reservation office many times and given wrong information and the request of interaction with the manager that was not taken to heart. A week later wrote the manager an email and still have not had a response.

Review collected in partnership with this hotel
Thank noxoloz2017
Centurion, South Africa
Reviewed 11 April 2017

Great facility. Disappointed with the DSTV bouquet and access to friends in other floors was a mission. I will recommend a place to anyone but there should be some flexibility. I will be booking the place again next year.

Review collected in partnership with this hotel
Thank DeeMoh
Quezon City, Philippines
Reviewed 4 April 2017

First off - its a bit odd, that we have to go outside the building and go right next door to be able to check in. Second - checking in was a complete hassle. The lady who checked us in was inefficient. I clearly stated I booked 3 rooms under my name. She just took 1 key, and instructed the...

Thank prechiel
A TripAdvisor Member
1 review
Reviewed 27 March 2017 via mobile

We booked in after changes to plans, our first contact was security, who were rude and totally unfamiliar with standard etiquette. We were directed to small office, where three men sat and continued talking amoungst themselves. I was asked for my driver's license no less than 5 times.... This after explaining I would fetch from the car directly after parking....

Thank A TripAdvisor Member
Reviewed 24 March 2017

I am a multiple repeat guest at Canal Quays . Home from home what more can I say ! All the comforts of a home kitchen well equipped as well as laundry facilities . Excellent location for business and leisure , I stay at Canal Quays for both 👍 and will continue to return .

Review collected in partnership with this hotel
Thank tanya_ponter
Knysna, South Africa
Reviewed 14 March 2017

Superb location by one of the canals. Easy walk into the Waterfront area, once the makeshift bridge over the canal had been negotiated. Unfortunate that the building work opposite made the use of the balcony impossible due to the dust, but the noise from the building work was not heard inside the apartment.

Thank Trish C
Durban, South Africa
Reviewed 12 March 2017 via mobile

After reading several reviews regarding the noise and staff issues, I decided to book three rooms at this apartment block for several nights. I found the rooms spacious and the assessment around construction noise accurate. I am bitterly disappointed at the state of the apartments... 1) the bathroom fittings were all falling apart. 2) the bathroom tap was not working...

4Thank vassoscriticos
Durban, South Africa
Reviewed 12 March 2017

I had stayed here previously in a one bedroom self catering apartment. It was nice, enjoyed my stay.. service was average but apartment was nice n clean. Second time around I had stayed in a two bedroom apartment with family. Firstly the aircons did not work and one bedroom did not have an air con which they failed to let...

2Thank faaria7869
Hobart, Australia
Reviewed 4 March 2017

The apartment was well appointed & clean. It was good value & positioned near the theme styled Waterfront that fronts as a plethora of shopping malls. Marco the manager of these apartments was a great part of our stay as he was able to provide expert advice in getting taxis & drivers. There were a few issues with noise which...

Thank michael b

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Escape to a serene location overlooking the beautiful working harbour of Cape Town. Canal Quays is a modern property classically furnished and ideally positioned on the canal waterway. This venue affords guests the comfort of spacious self-catering apartments in a quiet area of the city. Canal Quays is ideal for business and leisure as it's a stroll to the Cape Town International Convention Centre, and within walking distance to the city's financial district and a short drive to various shopping centres, restaurants and major attractions. Each modern apartment is equipped with a kitchen, open-plan dining and lounge areas, including spacious bedrooms, which makes Canal Quays suitable for short and long stays in Cape Town. Our services include pre-arrival grocery shopping, airport transfers, car rental, day tours and sightseeing excursions (charges apply). Personal laundry and dry cleaning services are available upon request (surcharge applicable). ... more   less 

Additional Information about Canal Quays

Address: 1 Lower Burg Street | Convention Centre Square, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $123 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canal Quays 4*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com, Hotwire, Cancelon, TripOnline SA and HRS so you can book your Canal Quays reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Canal Quays Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Canal Quays staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The throw on the bed a bit faded and stained. The dust as well behind the lampshades next to the bed”
noxoloz2017, 22 Apr 2017 | Read review
“All good. We stayed in 101 (ground floor, two bedrooms, large terrace) and 407 (4th floor, two bedrooms, balcony). Both were excellent.”
971chrisj, 13 Feb 2017 | Read review
“There is not much of a view, unless you like container terminal facilities.”
rokasanda, 2 Jan 2017 | Read review
“beware of the noise levels and it does not have direct access to the waterfront”
Antonds1964, 18 Dec 2016 | Read review
“keep voile curtains closed all day keeps the mosquitoes out.”
Z7477YFjohnd, 7 Dec 2016 | Read review
5 of 5
US$92* /night
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Prices are for 1 room, 2 adults
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