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Sugar Hotel & Spa

376 reviews
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Traveller (143)
Room & Suite (142)
Dining (38)
Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“marc's table”(19 reviews)
“boutique hotel”(26 reviews)
“plunge pool”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Reviews (376)Write a Review
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Show reviews that mention
All reviewsmarc's tableboutique hotelplunge poolsmall hotelmain roadbreakfast was includedmin walkthe hotel staffrooms are largecomfy bedbeautiful hotelstaying in cape townfelt very safecentral locationtable mountainwaterfrontluxury
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111 - 115 of 315 reviews
Reviewed 10 April 2015

My first time in Cape Town. Truly didn't know what to expect. The Sugar Hotel was such a treasure. Excellent location. Wonderful rooms. Very friendly and helpful staff. The bed was simply to die for. I wish I could ship one to London. The breakfast...More

Thank Natzure
Reviewed 8 April 2015 via mobile

Riaan, Marc, Louis, Oncemore, Nkosi & Co welcomed us with an 8 month old addition to our family & went above & beyond the call of duty and we were treated as part of the family! Thank you, thank you, thank you for your wonderful...More

Thank HarryJhb
Reviewed 24 March 2015

The staff are really tentative, professional and extremely friendly. My wife celebrated her birthday while at the hotel, and I arranged for sparkling wine, cake and flowers to be brought to the room in the morning - all of which was carried out to expediently...More

Thank Anders E
Reviewed 24 March 2015

We loved sitting on the terrace drinking Espresso Martini's. Nothing was too much trouble, the staff and owners were incredibly hospitable and helpful. The room was beautifully decorated, spacious, with all home comforts catered for. Breakfast was cooked perfectly and very well presented. Can't wait...More

Thank Fra_Capp_2013
Reviewed 21 March 2015

Thoroughly enjoyed our stay here at the Sugar. Beautiful room with our own terrace and plunge pool, bathrobes and gorgeous bathroom with twin sinks. The Staff were just so nice and friendly. Sorry I can't remember everyone's names except Louie but you were all lovely,...More

Thank ClaireHiscox
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Room Service
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$132 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
#27 Spa Hotel in Cape Town Central
#57 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms
Details
Price range
US$132 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Cape Town Central
#26 Business Hotel in Cape Town Central
#27 Spa Hotel in Cape Town Central
#57 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms
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Traveller (143)
Room & Suite (142)
Dining (38)
Pool & Beach (4)
Amenities (13)
Questions & Answers
Ask a question
Jane E
13 January 2018|
AnswerShow all 2 answers
Response from Tracey N | Reviewed this property |
I agree , call them they couldn't help us enough and through them we also booked an airport pick up that went very smoothly. Highly recommend.
0
Votes
fidel i
21 November 2017|
Answer
Response from KAS2904 | Reviewed this property |
Hi, the hotel is not wheelchair friendly. There are stairs and no elevator. Toilet space is narrow and cannot accommodate a wheelchair.
1
Vote
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12
Room Tips
"Ask to see the rooms first. The one I had, with an unusable plunge pool, was very small."
Read review
"1 and 2 are at the front and are very spacious - not sure about others"
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"The room with the little pool on the terrace is sweet!"
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"Get a room with a dunking pool!"
Read review
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