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Southern Sun Waterfront Cape Town

2,163 reviews
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Traveller (418)
Room & Suite (269)
Dining (53)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“every half hour”(41 reviews)
“shuttle bus”(74 reviews)
“two double beds”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,163)Write a Review
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Traveller rating
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843
752
196
64
40
Show reviews that mention
All reviewsevery half hourshuttle bustwo double bedstsogo sunshuttle serviceconcierge deskcomfortable hotelbreakfast buffetbusiness tripwater fronteasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong street
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11 - 15 of 1,895 reviews
Reviewed 2 weeks ago via mobile

If you plan on early morning travels, there isn’t a hotel with a better location. Service is exceptional with parking (which is quite rare in the city bowl). Great staff and comfortable rooms. Cape Town is experiencing a water crises, so the pool is drained,...More

Thank yusuf r
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 1 week ago

Dear yusuf r Thank you for taking the time to provide us with feedback following your stay. We are pleased to see you had a great visit. The team and I are looking forward to welcoming you back again soon. Kind regards Pieter

Reviewed 2 weeks ago via mobile

The southern sun is a below average hotel. Our experience in August was an unpleasant one. We arrived at the hotel and were told that they did not have our booking. As a result my father showed the reference and payment for the booking. They...More

Thank ShivaniMoodley
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 2 weeks ago

Dear ShivaniMoodley Thank you for your feedback following your stay with us. It is noted with concern that your experience did not quite meet your expectations. Rest assured of our continuous effort to improve on the areas of concern that you brought to light. Thank...More

Reviewed 2 weeks ago

Gracious, polite service all around - ideally situated near the V&A Waterfront (conveniently, the hotel runs a shuttle bus there every half hour). Great breakfast, lunch & dinner, too. Highly recommended for a visit to Cape Town!More

Thank WindsorTudor
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 2 weeks ago

Dear WindsorTudor Thank you for taking the time to provide us with such detailed feedback following your recent visit to Cape Town. We are pleased to see that you had such a great stay and that our facilities, food and beverage offers as well as...More

Reviewed 2 weeks ago via mobile

Although we only stayed for one night before joining our cruise ship, we were very pleased with this hotel. We arrived early from our overnight flight from London and were very pleasantly surprised to be given access to our room immediately. The room had a...More

Thank lizcat1
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 2 weeks ago

Dear lizcat1 Thank you for taking the time to provide us with such detailed feedback following your recent visit to Cape Town. We are pleased to see that you had such a great stay and that our facilities as well as our food and beverage...More

Reviewed 2 weeks ago

We spent 3 nights here at the end of a two week guided tour of South Africa and had a wonderful time. The room (460) was spacious and overlooked the swimming pool, and contained a bath and separate shower, safe, hairdryer, tea/coffee making facilities, tv...More

Thank TartanDeb
Response from Pieter T, Manager at Southern Sun Waterfront Cape TownResponded 2 weeks ago

Dear TartanDeb Thank you for taking the time to provide us with such detailed feedback following your recent visit to Cape Town. We are pleased to see that you had such a great stay and that our facilities as well as our team members made...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$163 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$163 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (418)
Room & Suite (269)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jtsang72
18 January 2018|
AnswerShow all 5 answers
Response from Sharon P | Reviewed this property |
You would need to contact Southern Sun directly I’m afraid as I’m not not sure, sorry
1
Vote
17 May 2017|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
It was extremely cold when we were there so I do not think it is heated
0
Votes
Travel F
11 April 2017|
AnswerShow all 2 answers
Response from Jeff R | Property representative |
Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
0
Votes
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Room Tips
"What you get is a city view"
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"Go for higher, south facing rooms."
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"ask for waterfront view"
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"Higher levels are quiet and offer views of the city or Table Mountain."
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