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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
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1,652 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,466: English reviews
Grimsby, United Kingdom
Reviewed 3 weeks ago

Close to centre of Cape Town, with handy regular shuttles to the Victoria and Alfred waterfront, which is crammed with Bars, Shops and restaurants. Rooms are good standard, and breakfast choice is plentiful. Staff are very helpful and friendly.

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Helpful?
Thank alastrequestgrimbo
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear alastrequstgrimbo, Thank you for taking the time to advise us of your experience during your recent stay with us All your feedback will be shared with our team for their information as we strive to constantly improve our levels of service excellence Warm regards JEFF ROSENBERG GENERAL MANAGER

Reviewed 4 weeks ago

On arrival we were greeted by a pleasant and helpful member of the reception team. We had arrived at 11am and our room was not ready. After relaxing by the pool for awhile the reception lady came to find us as a room had been found. We travelled as a family of 4. The room was clean, modern and had...

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Helpful?
Thank Vicky M
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Vicky M, Thank you for your comprehensive feedback following your recent stay with us We really appreciate the time you took to provide detailed comments on all areas you had contact with, as this assists us in continuously improving on our service delivery Once again , many thanks and we look forward to welcoming you back on your next...

Pietermaritzburg, South Africa
Reviewed 4 weeks ago

the location is efficient because the walk to cbd was less than 10 minutes and also to places of interest like waterfront. the staff were professional and friendly. the food was to die for. my overall stay was pleasant.

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Helpful?
Thank luluthomalusi33
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear luluthomalusi33, Thank you for your comments following your stay We appreciate your feedback on our team as well as the standard of our food offering Warm regards JEFF ROSENBERG GENERAL MANAGER

Bacolod, Philippines
Reviewed 4 weeks ago via mobile

Arrived 1 pm and was immediately checked in. They accommodated my request for a single bed room. The breakfast is good specially the chefs special. The staff at the dining area are very courteous. Special mention to the cocierge team specially Johnson, Yusuf and Gerard. The room is kinda small and the bathroom is cramped ~ 21 sqm for over...

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Helpful?
Thank Mgyusay
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Mgyusay, Thank you for your feedback following your recent stay with us We truly appreciate your great comments and would like to advise that we only provide slippers and a robe in our Suites and Executive rooms as a standard Warm regards JEFF ROSENBERG GENERAL MANAGER

Cape Town Central, South Africa
Reviewed 4 weeks ago

Perfect product, perfect service- what more can a traveller ask for. Cleanliness is superb and breakfast one of the best I have enjoyed even on a global level. Well done to this amazing team of people who keep their name in the industry high and certainly set the benchmark. Definitely first class and place to stay in Cape Town.

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Helpful?
Thank Samantha A
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Samantha A, Thank you so very much for your positive comments following your recent stay with us We will most certainly pass your feedback on to all the members of our team for their information as this will definitely motovate them to further heights Warm regards , JEFF ROSENBERG GENERAL MANAGER

Washington DC, District of Columbia
Reviewed 4 weeks ago

Excellent! Excellent! Excellent! Excellent!!!!!!!!!!!! You will want to stay at Southern because of the wonderful hospitality you will receive. Not only is the staff great, but the facility itself is breath-taking, well kept and fit for kings and queens.

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Helpful?
Thank RevJeffreyJordan
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear RevJeffreyJordan, WOW ! - thank you so very much for your great feedback following your recent stay with us We are humbled by your amazing comments and we can assure you that this is greatly appreciated Warm regards JEFF ROSENBERG GENERAL MANAGER

London, United Kingdom
Reviewed 4 weeks ago

stayed at the wonderful tysogo sun waterfront recently. service was excellent and staff were superb. front office was always eager to help and rooms division did impeccable jobs in the rooms. wonderful welcome snacks and beverage station in room very well appointed and serviced.

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Helpful?
Thank J1019JNgeorget
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear J1019JNgeorget, Thank you so very much for your comments following your recent stay with us We are really pleased that you enjoyed all of our services and that our team looked after all of your requirements. Warm regards JEFF ROSENBERG GENERAL MANAGER

Sandton, South Africa
Reviewed 4 weeks ago

Our stay at the hotel was very nice and we enjoined it very much. the service was excellent and we will surely make use of the hotel again in the future. We did feel that the WIFI services could be made more customer friendly from a user perspective, but did not place a damper on our stay or experience in...

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Helpful?
Thank lourenss130
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear lourenss 130, Thank you so much for your feedback We truly value your comments and we are really pleased that you enjoyed your stay with us and found our service to your satisfaction Warm regards JEFF ROSENBERG GENERAL MANAGER

Johannesburg
Reviewed 4 weeks ago

Ideally located for business meetings and access to most of Cape Town and surrounds with most venues being within walking distance of the Water Front or Central Cape Town . Good value for money . Ample parking

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Helpful?
Thank RDPWAP
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear RDOWAP, Your positive feedback, following your recent stay, is greatly appreciated We are really pleased that you enjoyed the Tim enough spent with us and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG GENERAL MANAGER

Johannesburg, South Africa
Reviewed 4 weeks ago

Someone had smoked in a non smoking room. Whilst this is not the fault of the hotel it did not make for a comfortable sleep. How can this be eliminated? Surely a guest can be fined for this sort of behaviour??

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Helpful?
Thank F256ZDmichaels
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear F256ZDmichaels, Thank you for your comments advising us of your experiences following your recent stay We would like to apologise for the fact that you didn't have a good nights rest, as a result of the smokey smell in your room Whilst we endeavor to manage this issue to the best of our ability, regrettably, some guests insist on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as "Come in...Welcome" in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. Our Pool Bar offers daily cocktail happy hours - 2 for 1 specials from 17:00 to 19:00. Our Pool Bar is associated with official Brandy Urban Cocktail Route. ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $221 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, TripOnline SA and Travelocity so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
“Try and get a room with views of Waterfont”
 of 5 bubbles alastrequestgrimbo, 13 Nov 2016 | Read review
“The 7th floor is a smoking floor so if you don't like the smell of tobacco smoke avoid the 8th floor as the smell reaches that floor”
 of 5 bubbles richarda17, 12 Oct 2016 | Read review
“Helpful staff , free shuttle bus to waterfront area, spacious hotel”
 of 5 bubbles Janek741, 17 Sep 2016 | Read review
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