We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Southern Sun Waterfront Cape Town

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Professional photos
Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,703 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Southern Sun Waterfront Cape Town
See the most recent reviews
Showing 1,507: English reviews
Taipei
Reviewed 2 weeks ago

Well located , comfortable and clean establishment with helpful well intentioned staff ....BUT with a Guest Relations management being one sided in defending discrepancies from some departments, and making personal remarks to guests., instead of fixing the problems.This is an unprofessional attitude.and is most disappointing to a veteran worldwide guest. Slow and uncoordinated services in general as effective management is...

 Report
Helpful?
Thank Ray L
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Ray L Thank you for your feedback following your stay with us I am deeply concerned with regards to your comments , although it is extremely difficult to follow up and remedy the situation , without additional information. Please could you e-mail me ( sswaterfront.reservations@tsogosun.com ) the actual issues that you experienced in order for me to iinvestigate and...

England, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is amazing and very family friendly it is also close to the V&A waterfront a pizzeria and a few beaches in the area. If you're coming to Cape Town I would highly recommend staying in this hotel.

 Report
Helpful?
Thank Neil R
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Neil R Thank you for your comments following your recent stay with us We are really pleased that you enjoyed our service and facilities and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Durban, South Africa
Reviewed 2 weeks ago

Lovely hotel, near city centre and walking distance to the waterfront. The hotel also provides a shuttle service to the waterfront which is a bonus and always on time. Reasonable excursions can be arranged with the hotel (check first the price and what it includes) The only problem we had was the wifi. Staff were great !

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank naickercassie
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear naickercassie, Thank you for your feedback We are really pleased that you enjoyed your stay with us and that you found our services to your complete satisfaction Warm regards JEFF ROSENBERG General Manager

Durban, South Africa
Reviewed 2 weeks ago

On Christmas day the breakfast was chaos half the food containers was empty had to take my family to V&A to eat , Room service was a joke half the items on the menu no stock ordered crackers and cheese room service they sent toast bread and cheese crackers no stock cool drinks no flavours what a joke. Ordered room...

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank 526saleema
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear 526saleema, Thank you for your feedback following your recent stay with us It most certainly seems that you did not enjoy your stay with us , due to a number of factors - for which we humbly apologise. As discussed with you by my Guest Relations Manager, we place a great deal of emphasis on the training of our...

Liskeard,Cornwall
Reviewed 2 weeks ago

This is the second time I have stayed at this hotel and it did not disappoint. The decor of the hotel is beautiful and it is spotlessly clean. The staff are all very cheerful, polite and helpful. There is underground, secure parking available at a very small extra cost per night. The pool is lovely and stays open until late...

 Report
Helpful?
Thank hammonda
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear hammonda, Thank you for your detailed feedback We are delighted that you enjoyed your stay with us as well as all that Cape Town has to offer - we hope to welcome you back soon Warm regards JEFF ROSENBERG General Manager

Nelspruit
Reviewed 3 weeks ago

The staff is very friendly and the service is outstanding. Will definitely be returning with my family and my children can't stop talking about the experience. It felt like we were home and the staff treated us like family. Big up

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank thobilem80
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear thobilem80, Thank you for your feedback following your recent stay with us We are really pleased that you enjoyed our facilities and services and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Reviewed 3 weeks ago via mobile

Booking issues (notification of cancelation 2 days before departure !!!), credit card issues, people chasing me to pay my bar bill eventhough I signed for approval, Internet issues, very cold swimming pool, service issues (+30 minutes to get a cocktail), manager not replying to a complaint, no replacement of towels or room not cleaned, needed to pay for parking although...

 Report
Helpful?
1Thank Glenn V
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Glenn V, Thank you for your detailed feedbag following your stay with us We sincerely regret that you encountered several issues during your stay and would like to sincerely apologise for the inconvenience that you suffered as a result I can assure you that this is not our usual standard of service and we regret the fact that you...

Rustenburg, South Africa
Reviewed 3 weeks ago

Enjoyed our stay very much thank you for all the hospitality. Recommend the Waterfront Southern Sun to everybody. The hotel is situated nicely to all tourism attractions around Cape Town. Nice to have a bus carrying people to the Waterfront and back

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
1Thank pieterv2017
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear pieterv2017, Thank you for your feedback We are really pleased that you enjoyed your stay with us and that you found our service and facilities to your liking Warm regards JEFF ROSENBERG General Manager

Dublin, Ireland
Reviewed 3 weeks ago via mobile

We stayed here for 5 days before Christmas. Rooms were adequate for our needs and were well kept during our stay. Staff are very friendly and professional and breakfast offering was really good. Most of the activity happens at V& A Waterfront and the hotel runs a free shuttle bus to there and back every half hour but is limited...

 Report
Helpful?
Thank Maria R
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Maria R Thank you for your comments We truly appreciate the fact that you found our staff to be " very friendly and professional " - and that you enjoyed your 5 day stay with us Warm regards JEFF ROSENBERG General Manager

Uppsala, Sweden
Reviewed 3 weeks ago

Unpolite staff! The pool is very small and in the shadow. The location is not at Waterfront, you have to take the shuttle or taxi. Breakfast is ok. The air condition sounds was very loud. We can not recommend this hotel!

 Report
Helpful?
Thank olofulf
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear olofulf, Thank you for your feedback following your recent stay with us We are distressed to note that you found our staff " unpolite " - as we certainly place a huge emphasis on training so as to ensure that we provide the best possible standard of service It would be greatly appreciated if you could send me additional...

525 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (271)
Viewed
Hotel & Grounds (35)
Viewed
View from Room (20)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (48)
Viewed
Bathroom (24)
Viewed
Dining (13)
Viewed
Family/Play Areas (2)
Viewed
Other (119)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Amenities (23)
Viewed
Executive Room (35)
Viewed
Pool (10)
Viewed
Dining (30)
Viewed
Standard Double Room (32)
Viewed
Standard Two Double Room (32)
Viewed
Suite (43)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.1 km away
Southern Sun The Cullinan
Southern Sun The Cullinan
#24 of 106 in Cape Town Central
1,475 reviews
0.2 km away
The Westin Cape Town
The Westin Cape Town
#23 of 106 in Cape Town Central
2,048 reviews
0.7 km away
Southern Sun Cape Sun
Southern Sun Cape Sun
#37 of 106 in Cape Town Central
762 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 106 in Cape Town Central
1,571 reviews
1.3 km away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#30 of 106 in Cape Town Central
1,436 reviews
1.3 km away
The Commodore
The Commodore
#41 of 106 in Cape Town Central
1,072 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $213 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TripOnline SA and Travelocity so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, 22 Jan 2017 | Read review
“Good view from the rooms”
 of 5 bubbles 197rayl, 8 Jan 2017 | Read review
“Rooms higher up give a better view of the city”
 of 5 bubbles MakweM, 29 Dec 2016 | Read review
“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay