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Southern Sun Waterfront Cape Town

2,164 reviews
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Traveller (418)
Room & Suite (269)
Dining (53)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“every half hour”(41 reviews)
“shuttle bus”(74 reviews)
“two double beds”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,164)Write a Review
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Traveller rating
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752
196
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40
Show reviews that mention
All reviewsevery half hourshuttle bustwo double bedstsogo sunshuttle serviceconcierge deskcomfortable hotelbreakfast buffetwater frontbusiness tripbusiness hoteleasy accessstayed here for nightsenjoyed my staytable mountainsouth africalong street
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311 - 315 of 1,895 reviews
Reviewed 11 April 2017

Service was good, the rooms were clean and the breakfast was a buffet with plenty of goodies to satisfy any appetite. The attention to service in refilling coffee throughout the meal was much appreciated. Nice touch to have a complementary shuttle to the VA Waterfront.

Thank Julie Z
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 12 April 2017

Dear Julie Z Thank you for your feedback We are really pleased that you not only enjoyed all that Cape Town has to offer , but also all of our facilities and service at the hotel Warm regards Jeff Rosenberg General Manager

Reviewed 11 April 2017

Used Gate 1 travel for a 13 day trip to South Africa, Zimbabwe and Botswana. Would highly recommend this. Capetown was a large modern city. We took trips to the wine country, Cape of Good Hope, and other sights around the city. The hotel was...More

Thank Irene M
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 12 April 2017

Dear Irene M, Thank you for your feedback We are delighted that you enjoyed your stay with us and that this was the perfect way for you to end your trip Warm regards Jeff Rosenberg General Manager

Reviewed 9 April 2017 via mobile

The staff are friendly, helpful and knowledgeable. The food in the Restaurant was excellent and the wine waiter was very informative. A comfortable hotel supported by enthusiastic staff. The Concierge Desk is a valuable resource: for example they could tell us the current waiting time...More

Thank Thomas L
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 10 April 2017

Dear Thomas L Thank you for your feedback It is great to hear from you that our team looked after your requirements so well, as we place a great deal of emphasis on training . We lok forward to welcoming you back soon Warm regards...More

Reviewed 9 April 2017

My stay at the Southern Sun Waterfront is always a pleasant and refreshing experience. It is one of my top and favourite hotels. I insist on staying at the Southern Sun Waterfront whenever I'm in Cape Town and whenever possible.

Review collected in partnership with Tsogo Sun Hotels
Thank deanleonb
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 10 April 2017

Dear deonleonb, Thank you for your feedback We are delighted that you always request to stay at Southern Sun Waterfront when you are in Cape Town and we sincerely trust that you continue to enjoy our facilities and service Warm regards Jeff Rosenberg General Manager

Reviewed 8 April 2017

Thank you to Southern Sun team for providing high quality service to me and my family during our stay in Southern Sun. Overall a very happy and memorable stay ! a) Safe and secure atmosphere, good supportive staff. b) Nicely located, close to waterfront -...More

Review collected in partnership with Tsogo Sun Hotels
Thank rajeshhp2017
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 10 April 2017

Dear rajeshhp2017 Thank you for your detailed feedback We are pleased that you enjoyed your stay with us and we look forward to welcoming you back soon Warm regards Jeff Rosenberg General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$164 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$164 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (418)
Room & Suite (269)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jtsang72
18 January 2018|
AnswerShow all 5 answers
Response from Sharon P | Reviewed this property |
You would need to contact Southern Sun directly I’m afraid as I’m not not sure, sorry
1
Vote
17 May 2017|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
It was extremely cold when we were there so I do not think it is heated
0
Votes
Travel F
11 April 2017|
AnswerShow all 2 answers
Response from Jeff R | Property representative |
Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
0
Votes
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Room Tips
"What you get is a city view"
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"Go for higher, south facing rooms."
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"ask for waterfront view"
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"Higher levels are quiet and offer views of the city or Table Mountain."
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