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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
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1,648 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,463: English reviews
Bristol, United Kingdom
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 February 2016

Just returned from a break in Cape Town. This hotel is fantastic, from a large room with super shower to excellent choice for breakfast. Highly recommended. The staff are very attentive and extremely helpful.

Helpful?
Thank Two-Hobos
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Two-Hobos for the wonderful review. We are delighted to hear that you enjoyed your stay with us. Your positive feedback is much appreciated and has been shared with the team. Kind regards Devon Justus Front Office Duty Manager More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2016

The hotel let us check in early morning which was a treat! The breakfast is out of this world! It caters to all tastes. The rooms are modern and cosy and the staff are extremely polite and meticulous! They really show you true South African hospitality! The beds are very comfy and the shuttle service is very useful! The only... More 

Helpful?
Thank James S
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, James S for the fantastic review. It is a delight to hear that you enjoyed so many aspects of our hotel. Your review has been shared with the team and we thank you for the positive feedback. We wish you safe travels and hope to see you back with us in the near future. Kind regards Devon Justus... More 

Montagu, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 February 2016

A lot of money for an ordinary room, lack of beverages in the room, Mini bar empty. No bath robe. Breakfast extra, parking extra. Obviously the price is converted from dollars but it is very expensive for a South African paying in rands and you do not receive luxury service for luxury prices

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank David B
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, David B We are disappointed to hear that you felt the hotel was overpriced. With regard to our mini bars; all room are fitted with a mini fridge which on request can be filled with beverages of your choice. Please also note that rates do fluctuate according to the occupancy and the demand during certain periods of the... More 

Durban, South Africa
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 February 2016

we stayed at this hotel two years ago and i am glad to report that standards are still high for a family traveling with smaller kids. the hotel is also very well situated to all the nearby attractions in cape town. the proximity to the waterfront and freeways is a plus. my only suggestion would be to improve the lighting... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank KemmyC
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, KemmyC for posting your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us, and that you experienced the same high standards as your last stay. It is good to hear that the smaller children also enjoyed their stay. We wish you safe travels and hope to welcome you back to the hotel.... More 

Florianopolis, SC
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 February 2016

Just around the corner from the convention center and walking distance to V&A Waterfront. A good business hotel, with a good breakfast. I also used the fitness center, which was quite, although a little small.

Helpful?
Thank felipejendiroba
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, felipejendiroba for choosing to stay with us. We are glad that you enjoyed your stay with us as well as the hotel's location and gym. We wish you safe travels and hope to welcome you back in the future. Kind regards Devon Justus Front Office Duty Manager More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2016

Booked through the Mining Indaba tour operator who more than doubled the normal rate for this hotel. The hotel was great - staff were friendly and helpful and food was good but I objected to paying so much more than normal.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 895gavinh
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, 895gavinh We are glad that you enjoyed your stay at the hotel, and found the staff friendly and helpful. We thank you for your feedback and hope to welcome you back in the future. Kind regards Devon Justus Front Office Duty Manager More 

Margate, South Africa
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 February 2016

I booked a 5 day stay at this hotel from 18-22 March 2016 and was confirmed a price of R10273.88 bed and breakfast.The deposit was required to be paid by the 29/2/2016.I received confirmation of this from the reservations clerk. I was informed that I could phone in and amend the dates once I had confirmed flight availability. When I... More 

Helpful?
Thank k p
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, k p Thank you for taking my call today regarding the service received at our central reservations. We have taken up your concerns with the relevant parties and we thank you for bringing it to our attention. To provide clarity on the Waterfront Shuttle; the hotel does run a shuttle to the Waterfront which is an additional charge... More 

Middelburg, South Africa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 February 2016

This hotel in close to everything, people can walk to city or to waterfront. if not the hotel shuttle is always ready to transport you every30 minutes to destinations, the rooms are clean, bed and furniture is the best, the variety of breakfast made my 2 year enjoy meals. the hotel have a baby sitters where one can keep the... More 

Helpful?
Thank Thuli M
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Thuli M for the wonderful TripAdvsior score. We are delighted that you enjoyed your stay with us as well as the hotel's location. It is also good to hear that you made use of our children’s program that we ran during the December school holidays. Your kind words have been shared with the team and we hope to... More 

Bournemouth
1 review
Reviewed 9 February 2016

Hotel was well located for walking to the city centre and all the main attractions. The name Waterfront is a little misleading as it is not near the Waterfront but an excellent shuttle bus service makes up for this. The service in the hotel is excellent and although the outside agency which does the laundry lost my husband's shirt the... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank vievans61
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, vievans61 for choosing to stay with us. We thank you for your feedback and recommendation. We are glad that despite the unfortunate misunderstanding with the laundry we were able to re-unite you with your belongings. Your review has been shared with the team and we hope to welcome you back in the near future. Kind regards Devon Justus... More 

Johannesburg, South Africa
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 February 2016

I have stayed in this hotel several times over the years and it is fairly consistent in tis offer. Rooms have two double beds so are a bit cramped, bathrooms are okay My issue is the CONTINETAL breakfast which at ZAR150 on top of the R2200 room rate is pricey (think full English is ZAR180). As far as I can... More 

Helpful?
2 Thank Alan R
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Alan R for the feedback. We are disappointed to hear that you felt the hotel was not worth the price paid. The hotel has different accommodation packages to suit the varied clientele that choose to stay with us, and should you require a rate that includes breakfast our reservations team are able to assist with this request. As... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as "Come in...Welcome" in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. Our Pool Bar offers daily cocktail happy hours - 2 for 1 specials from 17:00 to 19:00. Our Pool Bar is associated with official Brandy Urban Cocktail Route. ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $229 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz and Travelocity so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
“Try and get a room with views of Waterfont”
 of 5 bubbles alastrequestgrimbo, 13 Nov 2016 | Read review
“The 7th floor is a smoking floor so if you don't like the smell of tobacco smoke avoid the 8th floor as the smell reaches that floor”
 of 5 bubbles richarda17, 12 Oct 2016 | Read review
“Helpful staff , free shuttle bus to waterfront area, spacious hotel”
 of 5 bubbles Janek741, 17 Sep 2016 | Read review
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