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Southern Sun Waterfront Cape Town

1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Cape Town International Convention Centre
    0.3 km
  • 4 star hotel
  • Free Wifi
Reviewed 14 March 2016
Lovely hotel in a great location
Very nice hotel. Rooms and beds very comfortable. Very... more
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1,704 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
Johannesburg, South Africa
Reviewed 14 March 2016

Very nice hotel. Rooms and beds very comfortable. Very friendly staff at reception and the housekeeping. Whenever you met anyone in the corridor they would always greet you. Nice breakfast although service on the tea/coffee ordering very slow. Lovely buffet dinner in the restaurant with a wide choice of dishes.

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Helpful?
Thank Ann C
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Ann C for the wonderful review. We are delighted to hear that you enjoyed your stay with us as well as the hotel's services and friendly staff. Your review has been shared with the team and we thank you for the wonderful feedback. Kind regards Devon Justus Front Office Duty Manager

pretoria
Reviewed 14 March 2016

it was great experience as always when i book with southern sun waterfront i always receive top service and room service except for my breakfast incident where by i had to wait in the line for them to check my room number and i had to wait for the person who supposed to take me to the table where i...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank christophersX3465SX
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, christophersX3465SX for the great TripAdvisor score. We are delighted to hear that you enjoyed your return stay with us and that the service is consistently good. Your words have been shared with the team and we thank you for taking to the time to post your review. Kind regards Devon Justus Front Office Duty Manager

Durban, South Africa
Reviewed 13 March 2016

Consistently professional , efficient and friendly service-nothing too much trouble Location ideal for business, dining and recreational needs in the heart of Cape Town Always a welcoming venue that understands the customer is king Homely atmosphere for such a large hotel

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Tom F
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Tom F for the wonderful TripAdvisor score. It is a pleasure to read that you had an enjoyable stay with us. Your kind words regarding the efficient and friendly service have shared with the team and we thank you for the positive feedback. We wish you safe travels and hope to welcome you back in the near future....

Pretoria
Reviewed 12 March 2016

I visit Cape Town every year and this time around decided on a change of Hotel. I travelled with my wife and from the time we arrived we felt welcome and at home. The service was excellent and the room was really very comfortable and spotlessly clean. Breakfast was very good and casual lunch at the pleasant pool deck was...

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Helpful?
Thank Les P
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Les P for the wonderful TripAdvisor score. We are delighted that you enjoyed your stay with us and felt welcomed and at home. As a hotel team we strive towards creating great memories for our guests and we are glad that you had a memorable stay with us. We wish you safe travels and hope to welcome you...

Rayleigh, United Kingdom
Reviewed 12 March 2016

We stayed for 4 nights on a tour. Hotel is well placed close to the V&A waterfront and provides a shuttle bus service. Room was a little small therefore not 5 stars. I thought the room smelled smokey when we checked in and asked to be moved to a non smoking room. The hotel says all rooms are non smoking...

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Helpful?
Thank Janie-121
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Janie-121 for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the location of the hotel. We are also glad that the staff could be of service and refresh your room. Your comments have been shared with the team and we thank you for your...

Westerlo, Belgium
Reviewed 11 March 2016

I stayed in this hotel from February 24 till February 27th 2016. the hotel is great, nice breakfast, friendly, good service. Dinner is limited. Overall a very nice stay. Negative: beach is far away and no transfer arranged by the hotel.

Review collected in partnership with Tsogo Sun Hotels
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Thank ginov160
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, ginov160 for the wonderful score. We are delighted to hear that you enjoyed your stay with us. The nearest beaches to the hotel are a 20 minute walk from the hotel, or alternatively our concierge can arrange a taxi to take you to the local beaches. We look forward to welcoming you back to the hotel. Kind regards...

Sandton
Reviewed 11 March 2016

Ideal location and facilities and staff are always predictably excellent which allows me to focus on my work without having to have any other concerns. Walking distance to the Cape Town Convention Centre and regular shuttles to the V&A Waterfront.

Review collected in partnership with Tsogo Sun Hotels
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Thank Lorraine J
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Lorraine J for the wonderful score. We are delighted that you enjoyed your stay with us and find that we consistently deliver excellent service as this is what the hotel team strive towards. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Front Office Duty Manager

Johannesburg, South Africa
Reviewed 11 March 2016

Good but the only thing that worried was that I could hear the person in the other room shower /flush and could hear the TV play.Good service overall would go back at anytime.I stayed at both hotels in Cape Town and love the Cullinan hotel more.

Review collected in partnership with Tsogo Sun Hotels
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Thank cleopatrac507
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, cleopatrac507 for taking the time to post your review on TripAdivsor. We are glad that you enjoyed your stay with us and your comments regarding the room have been noted by the hotel management. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager

Johannesburg, South Africa
Reviewed 10 March 2016 via mobile

My husband and I were at Southern Sun Waterfront Cape Town to celebrate our anniversary. Upon arrival the staff welcomed us and the check in process was so fast and everyone very friendly, our room was clean and up to standard. We are definitely coming back. Thanks to the staff and the Guest Relations Manager Florence Heydenrych for making sure...

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Thank sinah23
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, sinah23 for the wonderful tripadvisor score. We are delighted that you chose to spend your anniversary with us, and we wish you many more years of happiness. Your wonderful words have been shared with the team and we look forward to welcoming you in the future. Kind regards Devon Justus Front Office Duty Manager

Singapore, Singapore
Reviewed 10 March 2016 via mobile

Superb sceneries especially sunset. There is a cable car service to go up to the peak. There are pavements and guide rail to prevent visitors from straying away to the steep cliff. Announcement will be made to remind visitors to catch the last few cable car trip.down before its service is stopped for the day. Bring drinking water as they...

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Helpful?
Thank IbnuMAmin
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, IbnuMAmin for the wonderful score. We are glad that you enjoyed your trip to Table Mountain. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $211 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TripOnline SA and Travelocity so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, 22 Jan 2017 | Read review
“Good view from the rooms”
 of 5 bubbles 197rayl, 8 Jan 2017 | Read review
“Rooms higher up give a better view of the city”
 of 5 bubbles MakweM, 29 Dec 2016 | Read review
“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
5 of 5