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See all 112 hotels in Cape Town Central

Southern Sun Waterfront Cape Town

2,124 reviews
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Traveller (395)
Room & Suite (233)
Dining (52)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“every half hour”(40 reviews)
“shuttle bus”(73 reviews)
“tsogo sun”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Southern Sun Waterfront Cape Town
Special Offer: Complimentary bottle of wine
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,124)Write a Review
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825
742
193
63
40
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge deskcomfortable hotelbreakfast buffetbusiness tripwater fronteasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong streetwaterfront
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381 - 385 of 1,863 reviews
Reviewed 5 January 2017

On Christmas day the breakfast was chaos half the food containers was empty had to take my family to V&A to eat , Room service was a joke half the items on the menu no stock ordered crackers and cheese room service they sent toast...More

Review collected in partnership with Tsogo Sun Hotels
Thank 526saleema
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

Dear 526saleema, Thank you for your feedback following your recent stay with us It most certainly seems that you did not enjoy your stay with us , due to a number of factors - for which we humbly apologise. As discussed with you by my...More

Reviewed 5 January 2017

This is the second time I have stayed at this hotel and it did not disappoint. The decor of the hotel is beautiful and it is spotlessly clean. The staff are all very cheerful, polite and helpful. There is underground, secure parking available at a...More

Thank hammonda
Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

Dear hammonda, Thank you for your detailed feedback We are delighted that you enjoyed your stay with us as well as all that Cape Town has to offer - we hope to welcome you back soon Warm regards JEFF ROSENBERG General Manager

Reviewed 3 January 2017

The staff is very friendly and the service is outstanding. Will definitely be returning with my family and my children can't stop talking about the experience. It felt like we were home and the staff treated us like family. Big up

Review collected in partnership with Tsogo Sun Hotels
Thank thobilem80
Response from CapeTownJeff, General Manager at Southern Sun Waterfront Cape TownResponded 4 January 2017

Dear thobilem80, Thank you for your feedback following your recent stay with us We are really pleased that you enjoyed our facilities and services and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Reviewed 1 January 2017 via mobile

Booking issues (notification of cancelation 2 days before departure !!!), credit card issues, people chasing me to pay my bar bill eventhough I signed for approval, Internet issues, very cold swimming pool, service issues (+30 minutes to get a cocktail), manager not replying to a...More

1  Thank Glenn V
Response from CapeTownJeff, General Manager at Southern Sun Waterfront Cape TownResponded 4 January 2017

Dear Glenn V, Thank you for your detailed feedbag following your stay with us We sincerely regret that you encountered several issues during your stay and would like to sincerely apologise for the inconvenience that you suffered as a result I can assure you that...More

Reviewed 1 January 2017

Enjoyed our stay very much thank you for all the hospitality. Recommend the Waterfront Southern Sun to everybody. The hotel is situated nicely to all tourism attractions around Cape Town. Nice to have a bus carrying people to the Waterfront and back

Review collected in partnership with Tsogo Sun Hotels
1  Thank pieterv2017
Response from CapeTownJeff, General Manager at Southern Sun Waterfront Cape TownResponded 4 January 2017

Dear pieterv2017, Thank you for your feedback We are really pleased that you enjoyed your stay with us and that you found our service and facilities to your liking Warm regards JEFF ROSENBERG General Manager

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17576777879373
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$166 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$166 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (395)
Room & Suite (233)
Dining (52)
Pool & Beach (21)
Hotel & Grounds (288)
Bathroom (26)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jtsang72
18 January 2018|
AnswerShow all 2 answers
Response from Palvies | Reviewed this property |
I did a late check out at 13:00 and that was fine.
0
Votes
17 May 2017|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
It was extremely cold when we were there so I do not think it is heated
0
Votes
Travel F
11 April 2017|
AnswerShow all 2 answers
Response from Jeff R | Property representative |
Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
0
Votes
Room Tips
"Higher levels are quiet and offer views of the city or Table Mountain."
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"High floor room facing the water."
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"We had a city view and it was decent. Would've loved to have seen the water, but I'm not sure if..."
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"Higher floors may have a view of the small pool and the back of another hotel."
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