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The Cellars-Hohenort

465 reviews
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Traveller (272)
Room & Suite (297)
Dining (95)
Overview
  • Excellent72%
  • Very good17%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“liz mcgrath”(15 reviews)
“scones”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (465)Write a Review
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All reviewsconservatory restaurantliz mcgrathsconesrelais chateauxmartini barcape townwellness spaupgraded to a suitetasting menufine diningold treeshigh teabeautiful gardensslopes of table mountainthis wonderful hotelaward winninglow carb
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101 - 105 of 403 reviews
Reviewed 3 January 2017 via mobile

We had stayed at the Steenberg 2 years ago and it had been magnificent but we thought we would try the Cellars this year. It turned out to be rather a disappointment. The room and bathroom were OK but the standard of housekeeping and general...More

Thank VENETIAN2015
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 5 January 2017

Dear VENETIAN2015 Many thanks for providing us feedback on your stay, I am delighted you found that the food and staff were wonderful and apologies on the hiccup with housekeeping, that is unacceptable and we are truly sorry. We have refurbed a majority of our...More

Reviewed 2 January 2017

We tried the tasting menu and were impressed with the whole experience. If you try this route do not plan to eat the next day as we greedily ate everything. Enjoyed the beautiful garden with a drink before setting off on our eating odyssey

Thank Genny02
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 5 January 2017

Dear Genny02 Many thanks for your feedback on your Greenhouse experience, I am delighted that you had to time to stroll through the gardens and enjoyed the African Odyssey Menu. Kind regards Dominic

Reviewed 1 January 2017 via mobile

We had so many problems with our stay you would laugh if it happened to someone else. We booked 10 months in advance in anticipation of a fine dining New Year's Eve as we have done around the globe with Relais for the last 15...More

1  Thank John P
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 2 January 2017

Dear John P My apologies for the reservation mixup, we realise that a Luxury double suite was requested and that you were put into a double, this was an oversight and a poor error. Greenhouse house restaurant is very popular as it is in the...More

Reviewed 1 January 2017 via mobile

We have stayed at a number of superb 5 star luxurious hotels in the Cape and the Winelands. The Cellars was rather a disappointment. I have to say the staff could not have been nicer, more attentive and kind and courteous. Our room and bathroom...More

Thank GillyflowerofLondon
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 2 January 2017

Dear GillyflowerofLondon Many thanks for your review and taking the time to meet with me to discuss the housekeeping issues - I know that this was resolved and my apologies for this lapse. I am delighted though that you found the staff to be attentive...More

Reviewed 31 December 2016

Truly beautiful grounds and gardens. Well located. It almost makes up for the accommodation or service, which does not compare to other 5 star hotels in the Cape winelands. Branding everything with "The Collection - Liz McGrath" does not make it exceptional. En-suite is small....More

1  Thank jkZA
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 2 January 2017

Dear jkZA Many thanks for your feedback it is most appreciated, I apologise about the slow breakfast service and assure you that we will attend to this. I am pleased that you found the service at dinner to be excellent as well as our location,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$232 - US$832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Constantia
#3 Business Hotel in Constantia
#4 Romantic Hotel in Constantia
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$232 - US$832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Constantia
#3 Business Hotel in Constantia
#4 Romantic Hotel in Constantia
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (272)
Room & Suite (297)
Dining (95)
Pool & Beach (33)
Amenities (27)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"If you are disabled make sure you don't have to go up or down steps to access the bedroom."
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"Rooms giving on to the non heated swimming pool"
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"All rooms vary but we stayed in the Hohenort building on the first floor with a balcony. It was a suite so..."
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"If you are booking three rooms, stay at Madiba Villa. You'll have the whole villa to yourself."
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