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The Alphen Boutique Hotel

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151 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Cardiff, United Kingdom
Reviewed 30 March 2016

The ground floor room was too dark ,constantly in shade, but no alternatives were offerred.Cracked window , holes in dressing gown ;poor lighting in bathroom . The staff were exceptional ,with waiters and chambermaids very efficient .Access to the local Virgin Gym was a bonus.

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Helpful?
Thank Babs H
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your review. I appreciate the detailed report you gave when we met and was happy to hear that you enjoyed the remainder of your stay with us. Kind regards, Hannalie Wiese, General Manager

London, United Kingdom
Reviewed 30 March 2016

A very special trip to Cape Town started at this amazing hotel. The staff are definitely the diamond in the crown. Hayley and her colleagues could not do enough for us - they really wen the extra mile. We would not hesitate to recommend the Alphen and have done so many times since staying with them. Do not hesitate -...

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Helpful?
Thank Glynn G
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your review. It is wonderful to hear that you are as excited about the Alphen as we are! I am also happy to receive the compliments about Hayley which I shared with her and the team. We look forward to welcoming you back soon. Regards, Hannalie Wiese, General Manager.

Mossel Bay, South Africa
Reviewed 18 March 2016

After experiencing your sister hotel, The Marly at Camps Bay, we were really looking forward to our stay here but I am sad to say we were disappointed. I'll start with the good - Our room, No 7, was superb. Everything you would expect from a 5 star establishment. Hayley, one of the Managers, was brilliant.....we did have a talk...

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2Thank ClaireHiscox
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your review. I appreciate your detailed feedback which will be used to address service challenges. We continuously strive to provide the very best in five star hospitality and it is through feedback from guests like yourself that we are able to do so. Kind regards Hannalie Wiese, General Manager

York, United Kingdom
Reviewed 2 March 2016 via mobile

We chose this for our first visit to CT and for the second week of our tour which was out of the city in Constantia. The location is easy to find but its also just off the motorway so it's not without noise. Good safe parking. And great breakfasts in a busy inside outside cafe frequented by local business people...

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Helpful?
Thank Activesgreysyork
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for writing a review on the Alphen Boutique Hotel. We continuously strive to provide the very best in five star hospitality and it is through feedback from guests like yourself that we are able to do so. We appreciate your kind compliments regarding the service you had received from Hayley, which I have shared with her. We hope...

Durban, South Africa
Reviewed 20 February 2016

The premium rooms were, spacious, & lovely decor .Food good value for money.The setting in this historical garden / location was peaceful & relaxing. Hayley, at reception , thank you , you are a true professional. !!!! She arranged a hire car & a taxi for us to collect the car, in a matter of a few minutes.

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Helpful?
Thank sumner2015
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for taking the time to write a review of your stay at the Alphen Boutique Hotel. We appreciate your wonderful feedback regarding the service you had received from Hayley, which I have shared with her. We look forward to welcoming you back in the near future. Kind regards, Hannalie

Aberdeen, United Kingdom
Reviewed 11 February 2016

Stayed for 2 nights in Feb. After a slightly slow start when our lunch order seemed to get lost everything thereafter was great. Hotel is in some old Dutch cape style buildings surrounded by Beautifull gardens. The rooms were very nice and spacious and the staff all really friendly and vey professional. The setting for the Rose bar and the...

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Helpful?
Thank Ross K
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your review of the Alphen Boutique Hotel. It is delightful to read that you enjoyed your stay with us. We are glad you were able to make use of our in-house restaurants, and enjoyed spending time in our lush gardens too. We look forward to welcoming you back in the near future. Kind regards, Hannalie

London, United Kingdom
Reviewed 22 January 2016

Great hotel with fabulous , if on the kitsch side, decor and spacious rooms in beautiful old buildings. Wonderful gardens with huge old oak trees around the pool. Excellent service and great food. Couldn't fault it.

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1Thank mary_smith058
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you so much for taking the time to write a review of your stay and for your kind compliments. I do hope it won’t be too long before welcoming you back. Kind regards, Hannalie Wiese

Toronto
Reviewed 19 January 2016

Spent a week here in January with my wife. There are only 19 rooms. Accommodation is spacious, modern, bright and extremely comfortable. There are beautiful gardens and a pool. Chairs around the pool are plentiful and very comfortable. Sun beds are available too. Breakfasts are wonderful with lots of choice. We had one dinner in the formal restaurant which was...

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1Thank Tokalosh
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your review of the Alphen Boutique Hotel. It is delightful to read that you enjoyed your stay with us. We are glad you were able to make use of our in-house restaurants, and enjoyed our outdoor facilities too. I have shared your feedback with my team and have complimented Hayley for her outstanding service. We look forward...

Glasgow, United Kingdom
Reviewed 13 January 2016

Arrived there on 6th Dec in the morning, long before we were supposed to book in. The staff immediately made us feel welcome and led us to outside area where we could get breakfast and then the poolside while we waited for the room be made ready. When we got in we were really impressed and it was very large,...

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Helpful?
Thank Rikki07
GMAlphen, General Manager at The Alphen Boutique Hotel, responded to this review

Thank you for your wonderful feedback! We are thrilled to hear that we will be your hotel of choice when next in Cape Town. Thank you for your kind compliments which have been shared with the team. We look forward to welcoming you back soon for a longer stay. Kind regards, Hannalie Wiese

London, United Kingdom
Reviewed 12 January 2016

This is a beautiful hotel, but their customer service is truly awful. We booked for a celebration birthday lunch and, upon arrival, were told that they were unable to confirm our booking unless we could provide the name of the person that had taken the booking(!). Instead we went to Buitenverwachtung where the staff were incredibly helpful and nice. I...

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Thank T3155GRjamesb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Food & drink at the hotel
5 Rooms Restaurant
5 Rooms Restaurant
Cuisines: European, Fusion
The Rose Bar
The Rose Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The recently refurbished Alphen Boutique Hotel in Constantia is 23 kms from Cape Town International Airport, 15 kms from the City Centre and circa 12 kms from False Bay beaches. In close proximity to major attractions, such as Newlands Rugby Stadium and Cricket Ground and Kennilworth Racecourse, it has a relaxing country feel aire about it. Combining Cape Dutch with the contemporary, a playful twist has been added to this historical 11.5 acre landmark. Offering modern amenities, plush comforts, high-tech facilities and exceptional services, this multi-faceted 5-star destination provides venues for relaxing, socialising, conducting business, dining, wining & celebrating life. Facilities & Features include: 19 Spacious Suites, 3 Independent Restaurants - 5 Rooms Restaurant, la Belle Cafe & Bakery and The Rose Bar - 3 Bars, including The Rose Bar - outdoor bar & terrace, Business Centre, Functions & Events Facilities and Expansive, Landscaped Garden with pool. This property is well suited to wedding functions. 300 Years of Cape Hospitality continues under New Management. Step into a World of Hedonistic Glamour - a little Eccentric, somewhat Bohemian, rather Eclectic & Casually Elegant. ... more   less 

Additional Information about The Alphen Boutique Hotel

Address: Alphen Drive, Constantia 7806, South Africa
Region: South Africa > Western Cape > Cape Town > Constantia
Price Range: $280 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Alphen Boutique Hotel 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#4 Family Hotel in Constantia
#4 Business Hotel in Constantia
#5 Luxury Hotel in Constantia
#5 Romantic Hotel in Constantia
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Questions & Answers

Questions? Get answers from The Alphen Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 rooms at the same level... so we could feel... just at home !”
 of 5 bubbles Carol-Jean999, 13 Aug 2016 | Read review
“Room 11 - sunny in winter”
 of 5 bubbles tjaartm, 16 May 2016 | Read review
“All the rooms are beautiful, but I personally prefer the recently-built section. If you are travelling as a couple,the suites with his and her bathrooms are wonderful.”
 of 5 bubbles EleniDanai, 11 May 2016 | Read review
“Room 4 is wonderful if you like to have a room that opens onto the Garden and have small person that needs instant space to run, explore and let off steam!”
 of 5 bubbles michellepT3583PE, 3 May 2016 | Read review
“suite's are great”
 of 5 bubbles KelseyB268, 19 Apr 2016 | Read review
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