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Protea Hotel by Marriott George Outeniqua

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Protea Hotel by Marriott George Outeniqua
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Cape Town, South Africa
Reviewed 19 January 2017

I have been to the hotel a few times and will keep coming back. The service that I receive is friendly and always helpful. The way I get greeted on arrival makes me feel welcomed at all times. The card greetings when I enter my room puts a smile on my face each time. Although the rooms are small, it...

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Helpful?
Thank _allisongov
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear allisongov Thank you for taking the time to review our quaint hotel on TripAdvisor.We are thrilled to hear you love our hotel and enjoyed our stay. Our TEAM are very happy to hear your comments. Thank you for your feedback and we look forward to welcoming you back soon again.

Reviewed 19 January 2017 via mobile

A beautiful small hotel which catered beautifully to our needs. Well situated. Lovely room and very comfortable bed. Staff are very friendly and welcoming. I would recommend this hotel whether for pleasure or business.

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Thank Tina S
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Mrs Scott Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua on TripAdvisor. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. Reviews such as yours, lift our TEAN's spirit and make us strive to exceed expectations even further, so thank you for this....

Reviewed 8 January 2017 via mobile

Room was very neat, clean and not old fashioned. Good TV size. Good bathroom size. Very good Air-conditioning! Very large double bed....king plus! Located very centrally and close to all the good restaurants, shops etc. Staff were friendly and helpful. Very nice personalized welcome card in room. Will definitely stay with them again.

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Helpful?
Thank Reynhardt P
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Reynhardt P Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. As our VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is feedback like yours, that lifts...

Johannesburg
Reviewed 3 January 2017 via mobile

Large family, stayed in 5 rooms, clean, adequate, comfortable for 1 night stopover, walls are quite thin so you do hear noise from passage and other rooms, but we were quite tired from a whole day on the road so slept well.

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Helpful?
Thank safiyyah
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear safiyyah, Thank you for sharing your experience at the Protea Hotel George Outeniqua. As a valued customer, we appreciate your feedback and are delighted to hear that you had a good nights rest. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

George, South Africa
Reviewed 1 January 2017

When I phoned to book, the telelphonist did not take my number. their credit card payment system did not work (my cards work). they charge extra for parking. when I brought this to their attention, the policy was defended and no apology made. excuse was too small a space for all the guests..., the parking was full. so, what would've...

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Helpful?
Thank ETIENNE VAN R
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear ETIENNE VAN R, Thank you for taking the time to give us feedback in regards to your recent stay at the Protea Hotel George Outeniqua. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for manner in which...

Durban, South Africa
Reviewed 31 December 2016

I found staying at this hotel very difficult because of the noise level in the mornings from around 6 am. Staying in room 103 the noise made by the staff preparing the breakfast buffet woke us up every morning during our stay. If I ever stay at this hotel again I will insist on a room as far away from...

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Helpful?
Thank langley122016
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Thank you for taking the time to share your recent experience at the Protea Hotel George Outeniqua with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for...

Kimberley, South Africa
Reviewed 20 December 2016

The staff was helpful indeed very friendly and the rooms are clean and the hotel is living by their "STAR RATING" On a negative note is no "PEACE OF MIND" It's very NOISY till late nights and very early hours in the mornings, so you can't say you want to"SLEEP EARLY" or maybe say you want to "SLEEP TILL LATE"...

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Helpful?
Thank zwelidanile
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Zwelidanile, Thank you for taking the time to share your recent experience at the Protea Hotel George Outeniqua with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to...

Melksham, United Kingdom
Reviewed 16 November 2016

This is a small but very pleasant hotel set well back from the road. I asked for and received a top floor quiet room. I had a very comfortable king sized bed. The room was immaculately clean. It was a disappointment that the bar was not manned and had no customers in the early evening so I ventured out to...

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Helpful?
Thank Radford007
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Radford007, Thank you for sharing your experience at the Protea Hotel George Outeniqua through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue...

Cape Town, South Africa
Reviewed 4 November 2016

We received a warm welcome by the friendly, helpful staff on arrival and we experienced the same level of service up to our departure. I loved the personal touch of the hand-written card in my room welcoming me to the hotel, as well as the lovely snack-pack for my convenience and drink vouchers. The room was clean, neat and I...

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Helpful?
Thank Nadia M
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Amazing Hospitality Thank you for sharing your experience at the Protea Hotel "by Marriott George Outeniqua. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Barrington, Rhode Island
Reviewed 24 October 2016

Small hotel - staff were very friendly and helpful. Room clean and comfortable. Biggest challenge was WIFI - it kept cutting out. They sent someone up to help fix it, but shortly after he left I had the same problem again. Finally gave up trying to use WIFI. They offered to help me try again in the morning when I...

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Helpful?
Thank 4sights
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Sir Thank you for sharing your experience on TripAdvisor. We appreciate your feedback and are delighted to hear that you had a good stay. We apologise for the WiFi service and have immediately addressed this issue to ensure. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Protea Hotel by Marriott George Outeniqua - located in "The Urban Hub" of George. Protea Hotel by Marriott George Outeniqua is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money. ... more   less 

Additional Information about Protea Hotel by Marriott George Outeniqua

Address: 123 York Street, George 6529, South Africa (Formerly Protea Hotel Outeniqua George)
Region: South Africa > Western Cape > George
Price Range: $78 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott George Outeniqua 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott George Outeniqua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much of a view from my room. Not sure whether there are front, street-view rooms.”
 of 5 bubbles linda_kapp, 16 Mar 2017 | Read review
“Take rooms furthest away from dining room”
 of 5 bubbles , 21 Feb 2017 | Read review
“Adequate stay”
 of 5 bubbles _allisongov, 19 Jan 2017 | Read review
“avoid down stairs”
 of 5 bubbles etiennevanr, 1 Jan 2017 | Read review
“Stay away from the rooms close to the kitchen and entrance.”
 of 5 bubbles langley122016, 31 Dec 2016 | Read review
5 of 5