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Windsor Hotel & Apartments

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Traveller (458)
Room & Suite (32)
Dining (16)
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About

#10 of 13 hotels in Hermanus
Location
Cleanliness
Service
Value
Travellers' Choice
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July – November) Independently owned, Hermanus’s oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. SPECIAL NOTICE: The Windsor Hotel is proud to announce the completion of our renovated rooms on the ground floor and the 2nd floor. Renovations for the 1st floor will commence January – September 2018. Please advise all guests travelling the Windsor Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Game room
Billiards
Conference facilities
Meeting rooms
24-hour security
Secured parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Doorperson
Express check-in / check-out
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
1.0 of 5 stars
HOTEL STYLE
Bay View
Classic
Languages Spoken
English, Afrikaans, Xhosa
937Reviews5Q+A100Room tips
Traveller rating
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Culture21217207588 wrote a review Feb 2024
3 contributions
Just watch out The apartment you paid for is NOT the apartment in pictures on the hotel website This was actually confirmed by the manager Apparently they will have a new photo shoot in March 2024 So don't believe what you see on the photos Furthermore is was very nice apartment with beautiful view Walking distance to lots of restaurants
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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goredavid9 wrote a review Feb 2024
1 contribution
We stayed for 4 nights in the self-catering apartment. Splendid view of the bay from the balcony and large sitting area. Comfortable beds - apartment, including kitchen, nicely appointed. Easy walk to all Hermanus attractions.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JoJo wrote a review Dec 2023
Portsmouth, United Kingdom391 contributions170 helpful votes
Had a one night stay whilst hoping to see whales. Had a sea view room. Spacious, comfy bed and great view of the ocean. All staff were friendly, easy check in. Walking distance to the centre. Only minor gripe would be to put 2 not 1 chairs in the room for whale watching! Breakfast tasty, omelette station and good service. Would recommend.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Ocean view room is a must
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 11 Dec 2023
Good afternoon Jojojo100027 Thank you so much for your review. We are delighted to hear you enjoyed your stay with us and found you room (and bed) to be so spacious and comfortable. Thank you also for the lovely comments regarding our staff. We have to agree with you, the location of the hotel and the proximity of the hotel to town and all the amenities in the immediate vicinity is just fantastic. We are very glad to hear you enjoyed the breakfast too. We hope to welcome you back to the Hotel again soon. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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johannesvdb wrote a review Nov 2023
7 contributions4 helpful votes
There were four of us traveling and we had booked a self-catering apartment. The apartment is located in the immediate vicinity of the hotel, overlooking the sea. A garage in the inner courtyard was available to store the vehicle. Each bedroom had its own bathroom. The apartment is very well equipped, modern and clean - for us it left nothing to be desired. We were warmly welcomed at the hotel reception. Check-in and check-out went quickly and smoothly. A hotel employee showed us the way to the apartment and the garage and helped unload the car. In summary: Great apartment and nice staff – we can recommend it.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 11 Dec 2023
Good afternoon Johannes Thank you so much for taking the time to leave us a review. We are elated to hear you enjoyed your time in the apartments, and that you found it to be so well equiped and well located. We are also delighted that your check in went so well, and that our staff were able to assist you so well. We hope to welcome you back to the Hotel again soon. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JohnandTricia wrote a review Nov 2023
Scotland103 contributions185 helpful votes
Stayed here on tour. Great location looking out over the bay and with town centre just behind. Our room faced car park at rear but plenty opportunity to sit looking out at the bay in the public areas, front facing rooms are available. Room itself was a good size and very fresh decor, comfortable bed and shower room. Good breakfast selection.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 11 Dec 2023
Good afternoon John & Tricia Thank you so much for your lovely review and for taking the time to leave it for us. We are delighted to hear you enjoyed your stay with us so much, and that you were able to enjoy the views from our lounges. We are also glad to hear you enoyed the breakfast on offer. We hope to welcome you back to the Hotel again soon. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gina U wrote a review Oct 2023
Clanwilliam, South Africa5 contributions
+1
We feel like family when we visit The Windsor. Staff all very friendly even the ladies who come and clean the rooms daily are so helpful and friendly. We visit every year and never disappointed. Its worth every cent. Thank you Windsor staff for always making us feel welcome.
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Date of stay: January 2023
Value
Location
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Trip type: Travelled with family
Room Tip: The Windsor hotel also offers self catering units which we always book when our family have a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 11 Dec 2023
Good afternoon Meander Thank you so much for your review and for taking the time to let us know how your stay was. We are delighted to hear you enjoyed your time with us, and that once again, you had a wonderful stay with us. We look forward to welcoming you back every year, and we will keep being your 'home away from home'. Have a lovely festive season. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jess wrote a review Oct 2023
United Kingdom7 contributions
Ground floor hotel room was small with the car park right outside so had to keep curtains closed. A little overpriced for the room size but fantastic location and views outside of room. Breakfast was good with a wide selection of food. Staff were very friendly and helpful and took bags to rooms for you. They even got a psrked bus to move so we could sit in the lobby and watch for Whales!! Great location and hotel was clean. Also liked the fact the waste bins were paper bag lined rather than plastic, great touch. Also had a nice bath which makes a change from shower only rooms.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 20 Oct 2023
Good morning Global Thank you for your review received. We are so glad you enjoyed your stay with us and found the loation of the hotel to be so amazing. We are also very happy to hear you enjoyed the breakfast on offer, and experienced our friendly staff. Thank you also for commentin on the paper bags in the bins - this is new in our bid to become more eco-friendly. We hope to welcome you back again soon for another lovely stay. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eleonora wrote a review Sept 2023
24 contributions3 helpful votes
That this was our 4th stay at this hotel says it all and we will go again next year😁 You cannot get a better spot to whalewatch. From your room, the dining room and lounges. Big windows giving you lovely views of Windsor bay directly in front of the hotel, where whales love to play and entertain, right across the expanse of Walker Bay to Danger Point lighthouse and the new harbour to your right. And all along the cliff path just across the road from the hotel So many restaurants, coffee shops nearby. Safe and all within walking distance. The hotel is gracious. Beautiful antique furniture dotted everywhere and a lovely collection of black and white photos recording the history of the hotel and Hermanus Rooms are bright, airy. Beds are comfortable, crisp linen and lovely hot showers. Tea, coffee station in room with fresh crunchies replaced everyday. Breakfast is included and is enormously satisfying. Lots of choice Staff are super friendly and nothing's too much for them. We had a glitch with our safe in the height of the storm on Sunday night and I was hesitant to ask for help, they had so much to deal with but someone arrived promptly to sort it out. Anyhow now you know why we just love it there. Thank you to every staff member at the Windsor for making our stay as lovely as always
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 20 Oct 2023
Good morning Gincha Thank you for your lovely review - we are so delighted to receive such wonderful feedback. We are elated to hear you enjoyed such a fantastic stay with us, and even more so that you come back year after year. We look forward to helping you make more memories for the next visit, and every on thereafter! Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ashley C wrote a review Sept 2023
Wakefield, United Kingdom9 contributions
Booked a 2 bedroom apartment but due to refurbishments we were upgraded to a 4 bedroom townhouse which had great facilities, was spotlessly clean and most importantly had the amazing view, we could whale watch from the living room. The room was serviced, did not use any of the hotel facilities as we were so close to everything Hermanus has to offer, the staff we did see at check in and check out were all very helpful..
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 20 Oct 2023
Good afternoon Ash Thank you so much for your lovely review. We are so happy to hear you had such a fantastic stay with us, and that you enjoyed the apartment so much. This was a recent aquisition to our offering, and we are loving the feedback we are getting. We look forward to welcoming you back again for anothre lovely stay. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johnny wrote a review Sept 2023
Radcliffe, United Kingdom7 contributions
Lovely hotel with very friendly & welcoming staff ☺️. The bedrooms are clean with very comfy beds for a great night's sleep after your adventures. I stayed here with my explore adventure group and tour leader / tour guide Walt. I would recommend this hotel to anyone.
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Not applicable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Madeleine Smuts, Marketing at Windsor Hotel & Apartments
Responded 20 Oct 2023
Good afternoon John Thank you so much for your lovely review. We are so delighted to hear you enjoyed your stay with us and found our staff to be so friendly. We look forward to welcoming you back again soon. Kind regards, Madeleine On Behalf of the Windsor Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$110 - S$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor hotel hermanus
LOCATION
South AfricaWestern CapeOverberg DistrictOverstrandHermanus
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WINDSOR HOTEL & APARTMENTS: UPDATED 2024 Reviews, Price Comparison and 502 Photos (Hermanus, South Africa) - Tripadvisor

Frequently Asked Questions about Windsor Hotel & Apartments
Which popular attractions are close to Windsor Hotel & Apartments?
Nearby attractions include Cape Whale Coast (0.2 km), Lembu Gallery & Studio (0.2 km), and Fick's Pool (0.4 km).
What are some of the property amenities at Windsor Hotel & Apartments?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Windsor Hotel & Apartments?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Windsor Hotel & Apartments?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Windsor Hotel & Apartments?
Conveniently located restaurants include Char'd Grill & Wine Bar, The Wine Glass Hermanus, and Cafè 1904 Restaurant.
Does Windsor Hotel & Apartments offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Windsor Hotel & Apartments?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Does Windsor Hotel & Apartments have any great views?
Yes, guests often enjoy the harbour view available here.