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The Alexander

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316 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Greater London, United Kingdom
Reviewed 17 March 2016

We stayed at the Alexander for one night in March 2016. This place is an experience, from the welcome drink to the opulent decor, lovely views and streamed music. The attention given to every detail is amazing. Wayne and Travis obviously take great personal pride in every aspect of the offer. We will remember the breakfast for some years to...

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Thank A281JDnicholass
Wayne A, General Manager at The Alexander, responded to this review

Good day, Thank you so much for taking the time to review your stay at The Alexander House, Knysna. We are very happy to learn that you enjoyed your stay with us. When guests take note and appreciate their experience at The Alexander House, Knysna, it fills us all with great humility and pride because, YES, we do take pride...

Leamington Spa, United Kingdom
Reviewed 13 March 2016

Everything during our stay was fantasic, from arrival to departure. The hosts, Travers and Wayne can't do enough for you, and their attention to detail within the "guest house" is incredible, from the decor in the communal areas, to the room's themselves. The breakfast was the best we had during our 10 day stay in South Africa - it almost...

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Thank Adam S
Wayne A, General Manager at The Alexander, responded to this review

Hello Adam, Thank you for taking the time to write a review of your experience at The Alexander house, Knysna. It is always a good feeling to read somebodies experience and although we all strive to ensure that all our guests have a wonderful experience it is always nice to read about it on TripAdvisor. We certainly enjoyed hosting you...

Retie, Belgium
Reviewed 11 March 2016

Very friendly staff and always helpful, for example to find a good restaurant. Beautifull location, nice views. Very good breakfast : lots of choice and all fresh. Nice and clean room, a little too much decoration though, but that's all about taste....

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Thank Jan N
Wayne A, General Manager at The Alexander, responded to this review

Dear Jan, Thank you for taking some time out of your day to review your stay at The Alexander House, Knysna. We certainly enjoyed hosting you and look forward to welcoming you back in the future.

Perth, Australia
Reviewed 28 February 2016

From the amount we arrived we were welcomed with open arms by our host Travis. He promptly poured us a glass of wine and gave us all the information we needed in regards to the house. We stayed in the Pearl room and it was worth the extra few rand per night. The oversized deck with a fantastic view of...

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Thank KTouchstone
Wayne A, General Manager at The Alexander, responded to this review

Thank you for taking the time to relay your experience at The Alexander House, Knysna. We are so happy to read that you enjoyed your stay and our service and certainly look forward to being of service to you in the future.

Buckingham, United Kingdom
Reviewed 27 February 2016

Nothing could have prepared us for what lay behind the innocuous gate. When we were buzzed in to this fabulous guest house, the welcome and warmth took our breath away. Every last detail is thought of. Our only problem was that it spoilt us for the next hotel and we thought we had left best til last! You will never...

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Thank anthonyu991
Wayne A, General Manager at The Alexander, responded to this review

Thank you Anthony for taking the time to review your stay at The Alexander House, Knysna. We are very happy to read that you enjoyed your stay and we certainly look forward to being of service to you in the future. It is reviews like yours that make our jobs so much more rewarding and for that we are truly...

Karlsruhe, Germany
Reviewed 27 February 2016

loveliest Place.... the Heart and Soul is Travers and Wayne makes the best eggs ever.... Beautiful view .... Swimmingpool and jacuzzi on the Terrasse to relax...and a beautiful silence the whole day...Holiday in Paradise...

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Thank Kerstin-Wolfgang
Wayne A, General Manager at The Alexander, responded to this review

Dear Wolfgang and Kerstin, Thank you for your kind words and for taking the time to review your stay at The Alexander House, Knysna. We enjoyed hosting you during your stay and look forward to welcoming you back someday soon and to being of service to you ones again in the near future.

Starnberg, Germany
Reviewed 15 February 2016

Extreme good location. Service very helpful with very good advises. Breakfast can't be better, in particular the fruit salad every morning. The complimentary transport service to town to have dinner is very good, helpfull and very safe. The only downside of this guesthouse, if any, was that all times there were some smoke candles in the public room and entrance,...

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Thank Ulrich H
Wayne A, General Manager at The Alexander, responded to this review

Thank you Ulrich, We appreciate your review and thank you for taking the time to review your stay at The Alexander House, Knysna. While we do understand that some people do not enjoy the smell of Incense, which we burn on the middle level of the house, we have been well informed that people enjoy the smell of cigarette smoke...

Ile-de-France, France
Reviewed 11 February 2016

The Heads just above Knysna offers ocean views that are not to be surpassed. The Alexander House is unique in this world with artistic and antique decorations. Our suite had an enormous terrace with our own Jacuzzi and we were in heaven. Thanks to Wayne the owner and a special thanks to the wonderful Trevor who was so efficient, full...

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Thank Lucille and Dan... h
Wayne A, General Manager at The Alexander, responded to this review

Thank you dear Lucille for your kind words and for taking the time to share your experience at The Alexander House, Knysna. It was such a pleasure to have hosted you and Daniel at The Alexander House and truly enjoyed your company. We look forward to the opportunity to be of service to you in the future and wish you...

Frankfort, South Africa
Reviewed 6 February 2016

Best stay ever. Stunning view from the deck. Travis very friendly - all the staff very clued up. Highly recommended! I hope my husband will surprise me again with a stay at The Alexander! Thank You! Hope to see you again!

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Thank leone116
Wayne A, General Manager at The Alexander, responded to this review

Thank you for sharing your experience at The Alexander House, Knysna. We certainly enjoyed being of service to you and look forward to welcoming you back someday soon.

Sydney, Australia
Reviewed 26 January 2016

Beautifully situated in the Knysna heads. We were disappointed to be unable to run a hot bath after almost 30 hours of flying, as the guests in another room had used the hot water! What the heck, this is unacceptable. The TV is old school, certainly no nice large flat screen and almost all the channels we tried to watch,...

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1Thank Sharlene G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Perched in a prime position on the spectacular Knynsa Heads with panoramic views of the Indian Ocean from the middle and top decks of the house, The Alexander takes style, ambiance and personal service to new heights. Each of our six suites and rooms has been individually created using lavish furnishings, decorations and objects d’art to provide guests with a uniquely sensual environment for relaxation and recreation. From the moment you are offered a complimentary welcome drink on arrival you can expect to be pampered. ... more   less 

Additional Information about The Alexander

Address: 30 Glen View Road | Pilot's View, The Heads, Knysna, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $190 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Alexander 5*
Number of rooms: 6
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Also Known As:
Alexander Hotel Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Alexander staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here then The Royal honeymoon suite is the one to go for. Private decked are with a hot tub”
milleroz146, 21 Mar 2017 | Read review
“The Pilot's View Penthouse Suite was definitely worth paying the extra for. The private terrace, the room and bathroom were all stunning.”
NicolaK276, 2 Feb 2017 | Read review
“Every room is different - some have a exellent view”
HanniR, 27 Dec 2016 | Read review
“All rooms are luxurious but the Royal Honeymoon Suite was over-the-top!”
  • Oyster Room
  • View from the bed in the Royal Honeymoon Suite
  • View from the common area lounge and/or the Royal Honeymoon Suite above.
  • Private deck of the Royal Honeymoon Suite
  • Bathroom of the Oyster Room
FrizzyFrosty, 20 Nov 2016 | Read review
“Get an upper floor. Don't turn on the fireplace without a window open (and watch the wind off of the Indian Ocean with the window open).”
, 12 Oct 2016 | Read review
5 of 5