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The Rex Hotel

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#13 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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The Rex Hotel
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388 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Reviewed 8 November 2016

The hotel was brilliant. We were put up in a luxury studio with a lovely kitchenette. The hotel has an amazing location, just a 5-min walk from the Knysna Waterfront. Cozy rooms with beautiful balconies.

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Helpful?
Thank Riddhi M
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us as well as the comfort of our rooms. We look forward to welcoming you back again. Kind Regards, Masuda

Port Ludlow, Washington
Reviewed 7 November 2016 via mobile

Stayed here 3 nights with our tour group. Our room was basically an apartment with a living room/ kitchen plus bedroom. The breakfast buffet was wonderful. The hotel is located centrally with easy access to the waterfront and to downtown.

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Helpful?
Thank Bill H
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, I am delighted to hear that you enjoyed your stay with us. The Rex Hotel team looks forward to welcoming you back again. Kind Regards, Masuda

Johannesburg, South Africa
Reviewed 2 November 2016

Hi guys, went on a business trip an found the hotel very relaxing. Couple 100 meters from the waterfront so food was not a problem. The room i thought was a bit small but being alone on business was just ideal. Very clean and professional. Would definitely book here again but for a longer time.

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Helpful?
Thank RBK803
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us and taking the time to post a review. We value all comments received. I am happy to hear that you enjoyed your stay at The Rex Hotel and we look forward to welcoming you back again. Kind Regards, Masuda

North Yorkshire, United Kingdom
Reviewed 19 October 2016

Easy to find, not far from the waterfront ( easy walk ) , modern hotel with good, secure free parking. Room ( 2 bed room apartment with cooking + fridge and freezer) was spacious , good room layout. Service was excellent, breakfast was very good. Only down side was the poor WiFi and limited free usage. Would certainly stay in...

Review collected in partnership with this hotel
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Helpful?
Thank mnb10477
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. My apologies for the poor wifi, I can assure you that we are attending to it. We look forward to welcoming you back again. Kind Regards, Masuda

SAINT PAUL
Reviewed 18 October 2016

I had read great reviews about this hotel, but from the outside it doesn't look like much. We were all happy with our rooms and spent time checking each others out. Ours had a kitchen area, dining room with large round table and 5 white suede dining room chairs, a large living room area with sofa, loveseat and many interesting...

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Helpful?
Thank KTSunny
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, The Rex Hotel team would like to thank you for choosing to stay with us and we value your feedback. I am happy to hear that you enjoyed your stay as well as our spacious rooms. We most certainly look forward to welcoming you back to our "home" again. Kind Regards, Masuda

Waterford, Ireland
Reviewed 17 October 2016

I think I'm right in assuming that this hotel was originally built as an Apartment Block and later converted, so the rooms appear to be different sizes and shapes. This means it doesn't look like a hotel, and because the signage is so high on it, it was a little difficult to find. It also resulted in us getting a...

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Helpful?
Thank declanjhayes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am happy to hear that you received a warm welcome from the staff and that you enjoyed our breakfast. We look forward to welcoming you back again. Kind Regards, Masuda

Cape Town, South Africa
Reviewed 16 October 2016 via mobile

Wow, wow, wow! Stunning hotel, absolutely beautiful rooms. The service was impeccable, from the person who picked up when I called to book an extra room to the smiling, helpful ladies at the breakfast room. We didn't have much of a sea view from our suite but it didn't really matter. It was so worth the trip!

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Helpful?
Thank smodack
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. The Rex Hotel team would like to thank you for your comments and cannot wait to welcome you back "home" again. Kind Regards, Masuda

Barberton, South Africa
Reviewed 16 October 2016

We booked on a last minute trip and the rex was our only option, we found a fantastic suprize as their service is impeccable and their hotel is family friendly. Anyone with a small child knows how important that is. The room are very spacious even to run around in. They supplied us with a bed for our baby as...

Review collected in partnership with this hotel
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Helpful?
Thank michaelvK6731AE
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to our "home away from home". Kind Regards, Masuda

Reviewed 11 October 2016 via mobile

We are family of 4. Got 2 bedrooms type. Big room very nice and clean. Tv is too small compare to room size. Breakfast also good. The only complaint is, we stay 3 nights but they never refill the toiletries (shampoo, soap, lotion, etc )

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Helpful?
Thank PhuFahT
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Many thanks for taking the time to post a review. We value all feedback received. My sincere apologies for housekeeping not replenishing the toiletries, as this is a standard service we provide. I can assure you that this matter will be addressed accordingly. We look forward to welcoming you back again. Kind Regards, Masuda

Carlisle, United Kingdom
Reviewed 26 September 2016

The start to our stay at the Rex was not encoraging. Whilst our sat nav brought us to the correct place there isn't any signage to indicate the building is a hotel (actually there is but this is a relatively small unlit sign that faces the main road - not helpful if arriving when dark) the entrance is left and...

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Helpful?
Thank Steve L
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. We appreciate and value your feedback. I have noted your comments and will most certainly look into it. We look forward to welcoming you back again. Kind Regards, Masuda

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 

Additional Information about The Rex Hotel

Address: 8 Gray Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $152 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rex Hotel 4*
Number of rooms: 30
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Hotel Style:
#4 Business Hotel in Knysna
#11 Luxury Hotel in Knysna
#17 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Rex Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms all have the same glass panel with a light problem at night.”
 of 5 bubbles tanya_bergh, 14 Feb 2017 | Read review
“Standard rooms are small and some only have a bath tub (no standing shower).”
 of 5 bubbles DavidCoon, 28 Jan 2017 | Read review
“Ask for sea view or side.”
 of 5 bubbles MB1925, 7 Jan 2017 | Read review
“Room was lovely. ”
 of 5 bubbles 661lesleyc, 7 Dec 2016 | Read review
“There was some small construction work that started surprisingly early, but I know that's only temporary.”
 of 5 bubbles rebeccalS757EX, 25 Nov 2016 | Read review
5 of 5