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The Rex Hotel

Agoda.comUS$82*
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#14 of 30 Hotels in Knysna
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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407 Reviews from our TripAdvisor Community

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Showing 310: English reviews
New York City, New York
Reviewed 7 April 2016 via mobile

This is a condo hotel and the rooms are comfortable. It has secure parking and is close to the waterfront market. The breakfast is good and will last you until dinner. The people at the front desk are lovely and friendly but are clueless about giving good advice. Requests for dining ideas led us to mediocre Red Lobster level tourist...

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Helpful?
Thank Zarilla
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for your review. We value all comments received. I am surprised to hear that the front desk was unable to assist you with restaurants and attractions in the area, as they have been on educationals and are fully knowledgeable of the surroundings. However I can assure you that training will be done again as we strive...

Cape Town, Western Cape, South Africa
Reviewed 6 April 2016 via mobile

We got a lovely upgrade for our standard room for 1300 jumped a queen room to 1500 for a king. The hotel seems to be brand new and crisp, staff seems very friendly but for the price you pay compared to the room size and facilities it does not seem reasonable at all. Breakfast was very average and had to...

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Helpful?
Thank Jaun-Eileen L
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for your comments. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back again. Kind Regards, Masuda

Bonita Springs, FL
Reviewed 4 April 2016

Rex Hotel is a wonderful two story hotel with large rooms and suites. The room I was given was a very large two bedroom apartment with a fully equipped kitchen. There was a large deck overlooking an area that reminded me of some of the residential areas of Key West. The rooms were kept spotless every day. The location was...

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Helpful?
Thank Frank077
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back, in the not too distant future. Kind Regards, Masuda

Port Elizabeth, South Africa
Reviewed 22 March 2016

We stayed for two nights and enjoyed it very much The room with the balcony was superb. The breakfast was delicious but I missed the smoked salmon/trout. Maybe the reception area can be upgraded and replace the carpet with something more modern.

Review collected in partnership with this hotel
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Helpful?
Thank johanp843
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Many thanks for your feedback. I will most certainly forward your comments onto the owners for consideration. Thank you for staying with us and we look forward to welcoming you back again. Kind Regards, Masuda

Johannesburg, South Africa
Reviewed 19 March 2016

Stayed here for 4 nights in March and was very happy with the hotel. The Rex is stylish and built around a square with interesting shops and two restaurants (The Rose Cafe and The Throbb). There are several other restaurants close to the hotel as well. The hotel breakfast is served at The Rose Cafe, which was buffet style and...

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Helpful?
Thank Douglas A
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Many thanks for sharing your experience on tripadvisor. The Rex Hotel team thanks you for staying with us and value your comments received. Its great to hear that you enjoyed your stay as well as Breakfast. We thank you for your recommendations and look forward to welcoming you back again. Kind Regards, Masuda

Bedford, United Kingdom
Reviewed 16 March 2016

We stayed here for three nights, the hotel is situated near to the waterfront area which has shops and many restaurants, it is also within walking distance of the town. The staff were all very nice and helpful, the room was large and very well looked after. Breakfast was in the café attached to the hotel and was very good.

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Helpful?
Thank Malcolm B
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us. We value all comments received. I am happy to hear that you enjoyed your stay at The Rex Hotel. We look forward to welcoming you back again, on your next trip to the Garden Route. Kind Regards, Masuda

Singapore
Reviewed 29 February 2016

We are very pleased with the service of one of their staff, Lungiswa! She is really helpful and amazing, and helped us to book some activities, such as the Bungy, Tsitsikamma kayak and Lilo. She took the initiative to ask various useful questions to the people at the Bungy / Kayak and Lilo so we knew what to bring or...

Review collected in partnership with this hotel
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Helpful?
Thank wanyilee_2008
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for staying with us. I am delighted to hear that you enjoyed your stay. Lungiswa is definitely an asset to the hotel and we value her as at team member. The Rex Hotel team looks forward to welcoming you back again. Kind Regards, Masuda

Copenhagen, Denmark
Reviewed 24 February 2016

It's really a shame with the bad wifi because the hotel was all in all a good place to stay but wifi is just so very essential when you're driving through a foriegn country (and planning on the go), which quite a lot of tourists in SA do. The room was nice, very big and comfortable. There were a couple...

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Helpful?
Thank Nadja M
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for staying with us. My apologies for the inconvenience caused with regards to the wifi. Unfortunately we have been having a problem with our provider lately, but we are in the process of relooking at the situation. This should be resolved soon. We look forward to welcoming you back again. Kind Regards, Masuda

cape town
Reviewed 22 February 2016

Beautifully furnished large rooms with kitchenette and lounge. Luxury stay. This hotel has always maintained its high standard of quality and never disappoints. Friendly and accommodating staff. So relaxing wish we could stay longer.

Review collected in partnership with this hotel
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Helpful?
Thank futterCapeTown
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, The Rex Hotel team thanks you for staying with us and sharing your experience on tripadvisor. Your comments we value and appreciate. We look forward to welcoming you back again, on your next trip to the Garden Route "hopefully it would be a longer stay at our home away from home". Kind Regards, Masuda

Shrewsbury, United Kingdom
Reviewed 17 February 2016

Stayed for 2 nights in a large one bedded appartment. We were impressed by the size, comfort and cleanliness. A little unnerving though to have one wall (facing the corridor) made of frosted glass!! Reception were friendly and very helpful in organising restaurant bookings for us.

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Helpful?
Thank roger j
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back again. Kind Regards, Masuda

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 

Additional Information about The Rex Hotel

Address: 8 Gray Street, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $135 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rex Hotel 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#4 Business Hotel in Knysna
#12 Luxury Hotel in Knysna
#17 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from The Rex Hotel staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a superior room - standard rooms do not have showers”
The_Don_UK, 23 Apr 2017 | Read review
“Not at the back! Building work going on ”
andyfod, 14 Apr 2017 | Read review
“Don't open the tank water heater space.”
40tomast, 30 Mar 2017 | Read review
“Should have showers in all the rooms”
hems2704, 26 Mar 2017 | Read review
“There are no good rooms all have the same glass panel with a light problem at night.”
tanya_bergh, 14 Feb 2017 | Read review
5 of 5
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US$82* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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