We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Phantom Forest Eco-Reserve

Show Prices
#9 of 30 Hotels in Knysna
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Phantom Forest Eco-Reserve
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

342 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Phantom Forest Eco-Reserve
See the most recent reviews
Showing 298: English reviews
Gloucestershire
Reviewed 18 October 2015

Spent one night at Phantom Forest with my sister - what a glorious experience. Beautiful location high in the tree tops. Our room was perfect with a bathtub next to huge windows, so that we could watch the birds whilst bathing. We both had a Boma massage, which added to the bliss. Am incredible 6 course dinner, all vegetables from...

 Report
Helpful?
Thank welingtonboots
East London, South Africa
Reviewed 10 September 2015

The accommodation is superb and very private. Lovely room and bathroom with outdoor patio and stunning view. Big dual shower and lovely big bath. The staff are very helpful and friendly. We enjoyed a delicious 6 course dinner and the breakfast the next day was just as delicious. We took a lovely walk in the forest and went to the...

 Report
Helpful?
Thank esme1956
PhantomForest, Public Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your response and kind words for Phantom Forest! We hope to host you again in the future!

Reviewed 4 September 2015

We stayed at Phantom Forest for 3 nights as part of our honeymoon. The accommodation was beautiful and the staff very friendly and helpful. Unfortunately on the last night of our stay we had to be moved to one of the other cabins after my husband discovered a mouse inside our room. The staff at the reception was very helpful...

 Report
Helpful?
11Thank Celestepcp
Ottawa, Canada
Reviewed 3 September 2015

Wish we had had another night to enjoy but we had only scheduled one night there. Staff, accommodations and food was top of the line. Would definitely stay there again and for more nights. Well worth a visit!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jeff & Tracey B
Sydney, Australia
Reviewed 30 July 2015

Staff are so lovely and welcoming. The service is nothing short of exceptional. I would highly recommend staying here! This is such a great location for a relaxing, romantic trip away. The rooms are spacious, clean and very cosy. A large comfortable bed, gorgeous bathroom with huge bath tub and dual head shower. The Eco reserve is so peaceful. Our...

 Report
Helpful?
Thank Casey H
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thanks Casey for your review on Phantom Forest We look forward to hosting once again you in the future! Regards The Phantom team

College Station, Texas
Reviewed 30 July 2015

We just recently visited the Phantom Forest Eco Reserve and took advantage of their winter warmers promotion during our trip to South Africa. Our total stay was over 2 nights, and when we were leaving, wished that we had booked for longer! The staff are all very friendly and helpful, and the entire property is absolutely stunning. There is a...

 Report
Helpful?
Thank Evan B
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you Evan for your review on Phantom Forest. We look forward to hosting you once again in the future. Regards The Phantom team!

Cape Town, South Africa
Reviewed 17 July 2015

We went for our honeymoon. The place is very romantic and beautiful. The staff are friendly and helpful. The food was also great. If a couple want to be far from all distractions, it is definitely the place. We will definitely go back there again.

 Report
Helpful?
1Thank PAMARU
Mossel Bay, South Africa
Reviewed 1 June 2015

We found the dinner B&B at Phontom Forest to be a unique & pleasant experience. The food quality was excellent & service very good. Apart from a few minor maintenance niggles, like a loose basin mixer on one handwash basin & toilet roll holder near falling off the wall, the room was well presented. The valuables safe is placed in...

Review collected in partnership with this hotel
 Report
Helpful?
3Thank Rob B
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. These problems have been looked into especially the matter of guest gratuities. We look forward to you visiting us in the future. Regards The Phantom team

Johannesburg
Reviewed 24 May 2015

Absolutely stunning chalets nestled in indigenous forest -each far enough from the other for complete privacy. Chalets have all the creature comforts one could wish for. Staff professional and friendly and the highlight must be the 6-course dinner served by the chef and her team. Every course a delight for the eye and palate. Thank you for a really special...

Review collected in partnership with this hotel
 Report
Helpful?
Thank karstenandangelika
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on the Phantom Forest eco-lodge! We hope to host you again in the future. ~ The Phantom team!

London, United Kingdom
Reviewed 10 May 2015

If there's a better hotel anywhere in the world, I'd like to see it. Phantom Forest would be an amazing hotel even without the trees. Incredibly beautiful suites; friendly, helpful staff; delicious food; I'd give this five stars even in the central business district. But it's in a forest. It's hard to put into words quite how much better a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ed R

177 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (165)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (52)
Viewed
View from Room (8)
Viewed
Bathroom (8)
Viewed
Dining (17)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (3)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Knysna
10.9 km away
Conrad Pezula
Conrad Pezula
#7 of 30 in Knysna
769 reviews
4.4 km away
Villa Afrikana Guest Suites
26.6 km away
Tsala Treetop Lodge
Tsala Treetop Lodge
#1 of 2 in Harkerville
515 reviews
Show Prices
Show Prices
Show Prices
4.4 km away
Blackwaters River Lodge
6.5 km away
Turbine Hotel & Spa
Turbine Hotel & Spa
#6 of 30 in Knysna
550 reviews
3.5 km away
The St. James of Knysna
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Internet
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $368 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, HotelQuickly, South African Hotels, Hotels.com and Travelocity so you can book your The Phantom Forest Eco-Reserve reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Phantom Forest Eco-Reserve staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Phantom Forest Eco-Reserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our "upper tree house" room was gorgeous: comfortable, tasteful, with private deck and outdoor jacuzzi bathtub. Great for couples.”
911JohnR911, 31 Mar 2017 | Read review
“We were in the High Camp.”
MerlieLondon, 25 Feb 2017 | Read review
“Check under the bed”
furnaceb, 14 Feb 2017 | Read review
“The Moroccan suites are truly magnificient”
bhavik312, 18 Jan 2017 | Read review
“All of the suites offer perfect seclusion. We stayed in Watsonia which was really the end of the line.”
Anastasia1805, 25 Nov 2016 | Read review
5 of 5