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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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749 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Belfast, United Kingdom
Reviewed yesterday NEW

Very nice hotel and golf resort in a superb location with good views. Staff friendly and rooms good. However service very poor at breakfast and poorest selection of all hotels we stayed in on the Cape. We had a very disappointing meal in the restaurant caused by poor service.

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Helpful?
Thank David W
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We managed to stay here twice, both before and after a short Safari. The weather in February was wonderful - warm and sunny with a cooling breeze. We had stayed at this excellent hotel a few years ago so we had high expectations. Our rooms were upgraded at check in during both stays and this provided wonderful accommodation. We had...

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Helpful?
Thank Billy B
About Hotel's Favourite Review
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Billy B, Thank you for taking the time to review your recent stay on TripAdvisor, your feedback is important to us. It is our top priority to ensure that every guest has a pleasurable and memorable experience and I am delighted to read that you had an enjoyable time at the Conrad Pezula and would highly recommend us to...

Reviewed 6 days ago NEW

The hotel is situated in Knysna on the top of a cliff overlooking the Noetzie beach with absolutely stunning views. the beach at Noetzie is clean and is almost a pvt beach to the guests of the Conrad. the hotel service and rooms are amazing the food menu needs to be looked at as it is not to great

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank RicashaRiaz
Ahmedabad, India
Reviewed 2 weeks ago

One of the best places we stayed during our trip to SA. Overlooking the extensive Golf course , the view is just Fantastic. Rooms are located at various levels. Making your way up to the reception, by a battery operated car , or by walking was so much FUN. The fireplace in all rooms, was warm and romantic.

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Thank nisha17082015
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear nisha17082015, Thank you for your review and for choosing to stay at Conrad Pezula. We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

Reviewed 2 weeks ago via mobile

Beautiful suite .. two rooms living and bedroom .. their presidential suite. They claim they upgraded us from the grand suite but when you ask they say they are the same .. so you wonder what's going on . Beautiful property circled around with the golf course.. So we ask for the best room with the view of the golf...

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Helpful?
Thank Amidave
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Amidave, Thank you for taking the time to review your recent stay on TripAdvisor, your feedback is important to us. It disheartens me to read that you were not entirely satisfied with your experience and I would like to take this opportunity to apologize for any inconveniences you may have encountered during your stay. We do hope we will...

Windsor, United Kingdom
Reviewed 2 weeks ago

I decided to return to the CONRAD in Knysna over the Christmas period and stayed 4 nights with 3 rooms. I have reviewed this hotel previously however, seldom does anticipation ever meet expectation on the second occasion. Conrad surpassed my original reviews. So what makes the difference! The views remain spectacular, the rooms beautiful and the beach on Christmas Day...

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Helpful?
Thank garypilchowski
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear garypilchowski, Thank you for posting your lovely review. I was over the moon to read of your experience and that your room and interaction with the team was amazing. Thank you also for your wonderful comments regarding your stay and for adding another star. Reviews like yours are appreciated and in return we would like to mention that we...

Oudtshoorn, South Africa
Reviewed 2 weeks ago

My husband and I went for our anniversary and it was very special. What a view! Our room overlooked the lagoon, vegetation and the mountains. We felt safe at all times. I enjoyed the fact that the staff made an effort to cater for our needs and went the extra mile - the name Farzana comes to mind. We received...

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Helpful?
Thank Special_Couple
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Special_Couple, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was great and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

Trieste, Italy
Reviewed 2 weeks ago

Easy to find 5 star luxury accomodation to be comfortable, but apart from the wonderful rooms we had, I found the service exceptional and the setting wonderful. Being virtually on Knutsie beach, one of the bst seen, makes it special.

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Thank lazluc
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear lazluc, Thank you for your lovely review and for choosing to stay at Conrad Pezula. We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

Torquay, United Kingdom
Reviewed 3 weeks ago

This is primarily a golf resort but I didn't play so am only reviewing it as a hotel. Initial impressions were excellent with a warm and efficient welcome, but overall it didn't live up to our expectations of a luxury property. Huge and comfortable room spoilt by non-working air con. Air circulating but not being cooled. Reported this to the...

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Thank Andrew893
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Andrew893, Thank you for taking the time to share your feedback with us. Please rest assured that we have noted your comments and will use your valuable feedback to make improvements. It is only through feedback that we can continuously improve. We do hope we have the opportunity to welcome you back and restore your confidence in us. Best...

Reviewed 3 weeks ago

The hotel was great. We had a suite, which made the stay perfect. The rooms were clean and the aircondition worked very well. We spent some time at the gym and everything worked ok. We liked also the outdoor pool. The golf was also in walking distance. The hotel had a private beach and there was a free shuttle for...

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Helpful?
Thank TSN63
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear TSN63, Thank you for your review and for choosing to stay at Conrad Pezula. We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $274 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were good”
 of 5 bubbles C3096OIdavidw, 27 Mar 2017 | Read review
“Don't choose the basement ones. At level one is Ok.”
 of 5 bubbles nisha17082015, 14 Mar 2017 | Read review
“Lagoon views are stunning”
 of 5 bubbles garypilchowski, 13 Mar 2017 | Read review
“The KIng Superior Suite no.7 (were we stayed) had a great view. Other good choices are suites no: 8, 21 and 22.”
  • What a nice surprise when we returned from supper!
 of 5 bubbles Special_Couple, 13 Mar 2017 | Read review
“Some ground floor rooms have no real view apart from a little bit of garden.”
 of 5 bubbles Andrew893, 6 Mar 2017 | Read review
5 of 5