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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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728 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Glasgow, United Kingdom
Reviewed 8 May 2016

Stayed here for a week in April and absolutely loved every second! The hotel is in a beautiful setting with fantastic views over the lagoon and the entire hotel is beautiful - especially the pool area which you can overlook while having breakfast, The rooms have everything you could possibly need including a fantastic big bath tub and we loved...

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Helpful?
1Thank ish8tommy
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear ish8tommy It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. As you had mentioned...

Cape Town, South Africa
Reviewed 8 May 2016

Pezula is in a beautiful location, high up on the Heads .. the grounds are well kept and have a slightly tropical feel about them .. you feel like you're in a bit of paradise. The rooms are very spacious and luxurious. The bathroom is the best we have experienced at any high end hotel in South Africa, and up...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank Ryan S
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Ryan S Thank you for posting your review following your recent stay with us. I was pleased to read of your satisfaction and that Conrad Pezula was one of the nicest hotels you have stayed at for a while. Thank you for your note regarding the pool area, I have addressed this issue with the team and further training...

Cape Town Central, South Africa
Reviewed 4 May 2016

Stayed at this hotel for 1 night and would really have wanted to stay longer. The room we were in was spacious and clean with most amenities that you would need. Only complaint is the fridge is useless, however most hotel fridges are like that. Staff was very friendly and really helpful, always trying to assist where possible.

Review collected in partnership with Conrad Hotels & Resorts
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Thank Burny1
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Burny1 Thank you for taking the time to share your Conrad Pezula experience with us here on Trip Advisor. I am delighted to hear that you enjoyed your suite at our picturesque resort. Please rest assured that we have noted your valuable feedback with regards to the fridge and our maintenance team are looking into it where we can...

Johannesburg, South Africa
Reviewed 4 May 2016

We spent 4 days at this hotel with my family . One of the best hotels in South Africa. Very professional and clean and spacious rooms . Breakfast is excellent. I will be coming back again . Don't think twice. This is the pearl in the oyster of knysna

Review collected in partnership with Conrad Hotels & Resorts
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Thank Nabeelmoosa
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Nabeelmoosa Thank you for your 5* review following your recent stay here with us. I am delighted to read of your satisfaction and that Pezula was one of the nicest hotels you have stayed at for a while. I look forward to welcoming you back to us soon. Best regards, Victor Chalfoun General Manager

Cape Town, South Africa
Reviewed 4 May 2016

We had a great stay at Pezula. The Junior Suite was nice and big with 2 kids sharing. The staff were extremely helpful with the kids. Should just improve on the food served a bit. The Noetzie outing offered by the hotel was a really nice experience!

Review collected in partnership with Conrad Hotels & Resorts
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Thank LiezlML
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear LiezlML It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements. We do hope we will have the opportunity to welcome you back on your next holiday. Best regards, Victor Chalfoun General Manager

Johannesburg, South Africa
Reviewed 4 May 2016

This was the third time staying at this property, but this time with my family! Overall, the stay was lovely. However, the service and quality of breakfast food at CafeZ was not the best! Needs some improvement! The highlight of the stay was the Noetzie Beach and picnic set up. The staff were also very friendly and always willing to...

Review collected in partnership with Conrad Hotels & Resorts
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Thank D4395NJedwardm
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear D4395NJedwardm It was a pleasure having you with us again and thank you for choosing to stay at Conrad Pezula. Thank you for your valuable and positive feedback regarding the breakfast which I have shared with my team. It is only through feedback that we continuously make improvements and are able to delight our guests. We look forward to...

Port Elizabeth, South Africa
Reviewed 3 May 2016 via mobile

Very satisfied by all staff. Breakfast was very nice and freshly prepared every morning. Rooms were attended to each day, very happy with our stay. Special thanks to Yolande Pieterse for making us feel at home.

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Thank Hennie S
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Hennie S It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that you enjoyed your your overall experience with us was amazing and I will share your positive and encouraging comments with the team, including Yolanda. We trust that you will visit us again and the...

Sheffield, United Kingdom
Reviewed 2 May 2016

excellent service every need attended to, food excellent. fantastic location and apartments were very good and plenty of room what you would expect from 5 star. would highly recommend excellent golf course as well.

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Thank Lew80
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Lew80 Thank you for choosing to stay at Conrad Pezula and for the 5* review. It is greatly appreciated by myself and my entire team. I am delighted to hear that you enjoyed your overall stay and that you would recommend us to fellow travellers. We would be pleased to welcome you back soon. Best regards, Victor Chalfoun General...

New Delhi, India
Reviewed 30 April 2016

This was a beautiful resort in lush greenery made on hundreds of acres. A great concept of individual suites made in a very resorty style. Very good service too. Great landscaping. An excellent restaurant with great views and good food too.

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Thank Arvind_Meera
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Arvind_Meera Thank you for your 5* review and for choosing to stay at Conrad Pezula. We appreciate the time you have take to share your feedback with us and am delighted to hear that you enjoyed your overall stay with us. Thank you for your numerous compliments regarding our property. The team looks forward to welcoming you back for...

Newcastle, United Kingdom
Reviewed 29 April 2016

The hotel covers a huge area including a golf course and nature reserve with private beach. The accommodation is in apartments which are large and include everything you could wish for. The location is beautiful. Food was excellent and the service was top notch. The only improvement we could think of was better signage from Knysna

Review collected in partnership with this hotel
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Thank ERF18
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear ERF18 Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at Conrad Pezula and would recommend us to other travellers. It is our top priority to ensure that every guest has a memorable experience. Thank you for staying with us and the team and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $251 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are massive, there's little to gain by upgrading to the larger suites.”
 of 5 bubbles richardmG4117LI, 20 Feb 2017 | Read review
“Would recommend ground floor unit as there is a small garden in front”
 of 5 bubbles DavyParis, 16 Jan 2017 | Read review
“loved the rooms we got.”
 of 5 bubbles HINAGANDHI, 21 Dec 2016 | Read review
“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
5 of 5