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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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728 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Johannesburg, South Africa
Reviewed 21 December 2016

If you looking for a luxury resort on the Garden Route, where service is excellent, your dinning experience always highly satisfying and you are guaranteed of a peaceful sleep in comfort. Then dont look further than the Conrad Pezula, these guys know how to provide you with impeccable service.

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank 160reubenm
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 160reubenm, Thank you for your wonderful review and for choosing stay at Conrad Pezula again. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us...

SHEPPERTON
Reviewed 19 December 2016 via mobile

We have just returned from a magical 6 night stay at the Conrad pezula ,having been to SA many times this is by far the best place we have stayed,Victor your staff are a credit to you nothing is too much trouble and they are still striving to achieve more,the new pool area is great,the rooms facilities and breakfast are...

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Helpful?
Thank DUFTY057
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear DUFTY057, Thank you for taking the time to post your wonderful review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Conrad Pezula. It is our top priority to ensure that every guest has a memorable experience. I am extremely proud that your overall experience with us was great and I will share...

London, United Kingdom
Reviewed 15 December 2016 via mobile

Pezula you have blown me away! From the moment we have been spoilt from the kind staff at every point in the hotel (especially the pool staff!). Running around after us, nothing is too much. The rooms are fabulous and the decor very impressive! We will be back!!

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Helpful?
Thank 186338Princess
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 186338Princess, Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you...

London
Reviewed 15 December 2016

My family and I were treated with such kindness and personal attention we commented it was perhaps our most enjoyable hotel stay of our life. There was a very sincere attempt made by the staff to make us feel like old friends and family returning home. The night manager Farzana was continually exceeding her level of attentiveness and took many...

Review collected in partnership with Conrad Hotels & Resorts
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Thank patricksQ2068ET
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear patricksQ2068ET, Thank you for your wonderful review and for choosing stay at Conrad Pezula again. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us...

Lausanne, Switzerland
Reviewed 10 December 2016

We did not stay at the hotel but used the spa after a round of golf and that was a terrible disappointment. Its tired and doesnt look very clean. Average welcome. Dark carpet in the changing rooms. No attention to details. Treatment rooms are average. My therapist was talking to me like a machine and did nothing to make me...

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3Thank VBNR
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear VBNR, Thank you for taking the time to review your recent vidit on TripAdvisor, your feedback is important to us. It disheartens me to read that you were not entirely satisfied with your experience and would like to take this opportunity to apologize for any inconveniences you may have encountered during your visit. Travel safe and we hope to...

Cape Town, South Africa
Reviewed 27 November 2016

highlights: Notzie private beach and picnic; staff professionalism and friendliness; beautiful, clean and spacious guestrooms. lowlights: limited breakfast (more of a 3.5 star than a 5 star breakfast)

Review collected in partnership with Conrad Hotels & Resorts
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Thank Loyiso_SA
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Loyiso_SA, Thank you for taking the time to share your Conrad Pezula experience with us here on Trip Advisor. I am delighted to hear that you enjoyed your suite at our picturesque resort. Please rest assured that we have noted your valuable feedback which we will use to further train our team and make improvements. We do hope we...

Cape Town, South Africa
Reviewed 24 November 2016

Excellent hotel. Fantastic location on the Heads on the golf estate, the peace and quiet around the hotel was awesome. Hotel is located in close proximity to Pletenberg Bay, and Wilderness. Service in the hotel was great. The room was a fantastic size. We will definitely return to this hotel in the future.

Review collected in partnership with Conrad Hotels & Resorts
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Thank 719laurenceg
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 719laurenceg Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. As you had mentioned we are a great location to all the major attractions whilst also maintaining the quietness other hotels lack. Thank you again for the five star review and I...

Reviewed 24 November 2016 via mobile

Beautiful hotel in every way, and the staff are unbelievable, so kind , courteous and gracious. A real 5 star experience. I would highly recommend this hotel. You cannot go wrong. Room is enormous with everything you could possibly wish for .

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Thank dee l
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear dee l, Thank you for taking the time to post a review on TripAdvisor. I am delighted to read that you had an enjoyable time at the Conrad Pezula and would highly recommend us to other travellers. It is our top priority to ensure that every guest has a memorable experience. We trust that you will visit us again...

Jacksonville, Florida
Reviewed 19 November 2016

Great hotel and services. The location is perfect with awesome grounds and views. the service was on point. the golf course looks very good but it was raining during our stay. Maybe next time. Close proximity to town for shopping and eating.

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank Remi B
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Remi B, Thank you for posting your lovely review. I was over the moon to read of your experience and that your room and interaction with the team was great. Our location does indeed boast many on and offsite activities for all ages to enjoy. I look forward to your next visit, and hopefully there will be clement weather...

Hong Kong, China
Reviewed 19 November 2016

Great hotel with equally top facilities and service. Admittedly this all comes at a price, but the old adage that you get what you pay for is true here. Rooms were large and well appointed. Service was attentive and always helpful. Breakfast was plentiful and well presented. There was a spa for those who want to treat themselves and a...

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Helpful?
Thank cjlimm
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear cjlimm, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am extremely proud that your overall experience was great. We hope that you will visit us again and the whole team will be glad to welcome you back for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $248 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Travelocity and Agoda so you can book your Conrad Pezula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Spa Hotel in Knysna
#1 Business Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are massive, there's little to gain by upgrading to the larger suites.”
 of 5 bubbles richardmG4117LI, 20 Feb 2017 | Read review
“Would recommend ground floor unit as there is a small garden in front”
 of 5 bubbles DavyParis, 16 Jan 2017 | Read review
“loved the rooms we got.”
 of 5 bubbles HINAGANDHI, 21 Dec 2016 | Read review
“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
5 of 5