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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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727 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Kannur, India
Reviewed 17 July 2016 via mobile

During my South African tour last month, i stayed at Conrad pezula for 2 nights. Beautiful location and an amazing property worth going around and enjoying the fauna and flora around the hotel. The room was well done, spacious and luxurious. The restaurant was very cozy and the food was great.

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Helpful?
Thank Anil Kumar R
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Anil Kumar R, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best performance. I am pleased to hear that you enjoyed your suite, dining experience, and our wonderful...

New Delhi, India
Reviewed 16 July 2016

We stayed in this resort as a part of group tour consisting of about 30+ people. The property is spread in large scenic area, with lush green slopes and grounds and beautiful views. Rooms were very spacious, clean with top class fittings and decorations. Bed and bathroom linen was clean and high quality. House keeping and other services were up...

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Helpful?
Thank P K
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear P K, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was up to the mark and I will share your positive and encouraging comments with the team. Please rest assured that we take every opportunity to learn from issues...

Cape Town, South Africa
Reviewed 14 July 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank 478colleenh
Conrad P, General Manager at Conrad Pezula, responded to this review

Mumbai, Maharashtra, India
Reviewed 13 July 2016

The hotel is good & the rooms are pretty good. However, their service standard & the vegetarian food was far below par. We asked them for fireplace to be lit by 8.15pm. When we went to the room, we had to call them at 8.30 for the same. The towels were torn on the sides. Both days our dinner had...

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Helpful?
Thank VijayTaparia
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear VijayTaparia Thank you for your review and for choosing to stay at Conrad Pezula. While there were aspects of your stay that you enjoyed, I am disappointed to hear that your experience was not of the excellent standard that we aim to provide. It is only through feedback that we continuously make improvements and reach our best performance. Our...

Constantia, South Africa
Reviewed 13 July 2016

We were very happy with our stay at the hotel. The rooms were chic and modern in decor, spacious and comfortable. We were here for the Knysna Forest Half Marathon, and were very pleased that the hotel had arranged a shuttle service to and from the race. The breakfasts were ample and delicious, and the staff were friendly and attentive....

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Helpful?
Thank DianneG007
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear DianneG007 Thank you for posting your fantastic review of your recent stay here with us. I was immensely pleased to read of your overall satisfaction regarding your stay, and that our team made your stay more pleasurable. We hope your marathon went well. I look forward to welcoming you back to Conrad Pezula. Best regards, Victor Chalfoun General Manager

Dubai, United Arab Emirates
Reviewed 12 July 2016 via mobile

We arrived with our 4 boys on a cold, rainy day completely drenched after hiking in the Tsitsikama forest - the staff at the Conrad were absolutely fabulous from the moment we arrived. We were greeted by the resort manager and staff with broad smiles and warmth who got us and our bags to our gorgeous rooms in no time....

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Helpful?
Thank Muneer M
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Muneer M Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best performance. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team, and special mention to Farzana. It is only through your...

Cape Town Central, South Africa
Reviewed 12 July 2016

As a couple with a young child, this was a perfect hotel. The staff were amazing and helped hold the baby and tended to all of our needs. The service, facilities and food at Cafe Z were definitely 5 stars. We felt like we were at home. We will definitely return for another holiday.

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Helpful?
Thank JKChiliza
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear JKChiliza Thank you for your review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again and...

Cape Town Central, South Africa
Reviewed 11 July 2016

We found the staff at the resort extremely dedicated to the residents comfort and experience. We were always approached asking if we required any assistance with the resort or the Knysna offerings. Breakfast was amazing and the staff are always friendly and helpful. Joey - Ann made our stay special , she is a true asset to the resort

Review collected in partnership with Conrad Hotels & Resorts
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Thank richardbO3228HC
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear richardbO3228HC Thank you for posting your wonderful review. It is evident that the team members, and especially Zoey-Ann made an impression on you and made your stay so much more enjoyable. Thank you for letting us know, we have shared your comments with the team. Reviews like yours are appreciated and in return we would like to mention that...

Reviewed 3 July 2016

We had the most amazing hotel experience. We were a family of 5 thus taking 2 interleading rooms. Not many hotels in this caliber can accommodate a family this size comfortably. Nothing was ever too much for them, all the staff were simly amazing, we were sad to leave. Espetada at Café Z is a must!

Review collected in partnership with Conrad Hotels & Resorts
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Thank 912sheenah
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 912sheenah Thank you for your review and for choosing stay at Conrad Pezula. It was a pleasure having you and your family with us and we are grateful for your feedback. I am delighted that you were happy with your interleading suites. We trust that you will visit us again and the whole team will be glad to welcome...

Reviewed 2 July 2016 via mobile

We stayed at the Pezula from Jan 1 to Jan 5, having booked 5 rooms and having our wedding on site. The view and beach are the only 5 star qualifications that apply. Service is a word the staff does not understand - from housekeeping, restaurant staff, spa services, and catering...massive fail. The issues are to numerous to put here...turn...

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1Thank Dale H
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Dale H, Thank you for the feedback, it is with this valuable insight that we can continue to improve our service delivery. This, as well as previous feedback directly received while on property has been taken most seriously. Best regards Victor Chalfoun General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $248 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are massive, there's little to gain by upgrading to the larger suites.”
 of 5 bubbles richardmG4117LI, 20 Feb 2017 | Read review
“Would recommend ground floor unit as there is a small garden in front”
 of 5 bubbles DavyParis, 16 Jan 2017 | Read review
“loved the rooms we got.”
 of 5 bubbles HINAGANDHI, 21 Dec 2016 | Read review
“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
5 of 5