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01/10/2017 02/10/2017
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    Sante Hotel & Spa

    La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa
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    01/10/2017 02/10/2017
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    Traveller (137)
    Room & Suite (76)
    Pool & Beach (19)
    Cascade Manor
    181 reviews
    #3 of 14 hotels in Paarl
     
    Le Franschhoek Hotel & Spa
    667 reviews
    #9 of 11 hotels in Franschhoek
     
    De Wingerd Wijnland Lodge
    84 reviews
    #4 of 14 hotels in Paarl
     
    Grande Roche Hotel
    493 reviews
    #2 of 14 hotels in Paarl
     
    Overview
    • Excellent30%
    • Very good19%
    • Average21%
    • Poor16%
    • Terrible14%
    Travellers talk about
    “former glory” (3 reviews)
    “bird life” (3 reviews)
    “cold weather” (2 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Cascade Manor
    181 reviews
    #3 of 14 hotels in Paarl
     
    Le Franschhoek Hotel & Spa
    667 reviews
    #9 of 11 hotels in Franschhoek
     
    De Wingerd Wijnland Lodge
    84 reviews
    #4 of 14 hotels in Paarl
     
    Grande Roche Hotel
    493 reviews
    #2 of 14 hotels in Paarl
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (189)
    Traveller rating
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    Time of year
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    1 - 5 of 185 reviews

    Reviewed 1 week ago via mobile

    Went to the Spa for a couples retreat.... it was very poorly organised.... tried to separate the couple's treatment and then got the feeling that this was all a little too much effort to deliver. Ended up being shoved into a group setting that was...More

    Thank Nick C
    Reviewed 31 March 2017

    The only good things were the lovely location and the spacious room. Bear in mind when you read this that this place is supposed to be 5 star! The only lift was out of order. The phone in our room was broken and couldn't be...More

    1  Thank ScouseMad
    Response from Hote1Management, marketing coordinator at Sante Hotel & SpaResponded 3 April 2017

    Dear Guest Thank you for taking the time to write a review and we apologize that the General Manager had never gotten back to you. He will be contacted to ask why this is the case and be made sure to contact you for another...More

    Reviewed 28 March 2017

    Entrance to the hotel is a nightmare. Security process requires your drivers licence and while most will have it, if you do not, you may not get in so easily. Welcome at reception was fine. The lift that was broken in other reviews is still...More

    Thank vivzer
    Response from Hote1Management, Manager at Sante Hotel & SpaResponded 31 March 2017

    Dear Valued guest , thank you for your feedback on your recent stay at Sante Hotel and Spa . We are apologise profusely about the poor reception received at our hotel , we will definitely address this with corrective actions urgently . Again we value...More

    Reviewed 14 March 2017

    I'm copying the complaining email I sent to the hotel and the hotel group - they have not bothered to reply! I am so disappointed to be writing this email as I was looking forward to a perfect honeymoon. A couple of days of relaxing...More

    1  Thank russellvixen
    Response from Hote1Management, Manager at Sante Hotel & SpaResponded 17 March 2017

    Dear Victoria , thank you for your valued feedback , we have communicated this to our National OPS Manager for further action. Kind regards Management & Team Sante Hotel & Spa

    Reviewed 3 March 2017

    So when I booked this hotel - it said there was wifi and on arrival I was informed there is no wifi in the rooms and you have to sit in public areas for access to the internet which was extremely annoying. Additionally, the breakfast...More

    Thank Kalika S
    Response from Hote1Management, Manager at Sante Hotel & SpaResponded 17 March 2017

    Dear Kalika , thank you for your feedback on your recent stay at Sante Hotel and Spa . We apologise profusely about the poor reception received at our hotel , we will definitely address this with corrective measures urgently . Again we value your continued...More

    Cascade Manor
    181 reviews
    #3 of 14 hotels in Paarl
     
    Le Franschhoek Hotel & Spa
    667 reviews
    #9 of 11 hotels in Franschhoek
     
    De Wingerd Wijnland Lodge
    84 reviews
    #4 of 14 hotels in Paarl
     
    Grande Roche Hotel
    493 reviews
    #2 of 14 hotels in Paarl
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$125 - US$208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Paarl
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Agoda, Hotwire, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Sante Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Paarl
    • Also Known As
    • Sante Hotel Paarl ,
    • Sante Hotel, Resort And Spa ,
    • Sante Winelands Hotel
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    Traveller (137)
    Room & Suite (76)
    Pool & Beach (19)
    Dining (13)
    Hotel & Grounds (196)
    Bathroom (8)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Goedemoed Country Inn
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    5.87 km away
     
    Pontac Manor Hotel
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    7.41 km away
     
    De Wingerd Wijnland Lodge
    84 reviews
    6.16 km away
     
    Grande Roche Hotel
    493 reviews
    6.35 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Noble Hill Wine Estate
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    2.52 km away
    Fairview Wine and Cheese
    777 reviews
    3.82 km away
    Le Bonheur Crocodile Farm
    98 reviews
    1.77 km away
    Anura Vineyards
    167 reviews
    4.47 km away
    Questions & Answers
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    Room Tips
    "Pick another hotel!"
    Read review
    "not appropriate if you need WIFI"
    Read review
    "Ask for room overlooking pool as opposed to courtyard."
    Read review
    "Outside suites would be quieter but you have much more bird life."
    Read review
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