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Alluvia Wine Estate

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Alluvia Wine Estate
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

A beautiful setting among the mountains. We really enjoyed our stay here and found the setting spectacular! We were warmly welcomed even though we didn't have a reservation and room looked out over the vineyard and the mountains.

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Helpful?
Thank kleynhansaj
Stellenbosch, South Africa
Reviewed 24 April 2016

I am disgusted with the terrible service of the space. There is no communication, no customer service and no help. I am unbelievably frustrated with this place. Do not waste your money! My fiancée and myself have wasted so much time and money trying to enjoy our stay at Alluvia but I am so angry at myself and the space...

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Thank steylmarli
Reviewed 28 January 2016 via mobile

No towels, no milk, no contact number for help (cell), owner's son plays crappy afrikaans music at full blast. Room has nothing good about it. Quality poor all round. Cant find any kind words at this stage.... O ja, green pool. Do yourself a favor and close down your website.

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2Thank Etienne E
Reviewed 26 October 2015

I have never in my life experienced such poor customer service and a complete lack of interest from management staff. On arrival at the farm there was no one available to check us into our room - we spent the better part of 30 minutes wandering around trying to locate someone to assist and making numerous unanswered phone calls When...

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4Thank Loren R
Reviewed 26 August 2015 via mobile

It was very nice accommodation and staff very friendly. I recommend to stay in this estate. It is just few km from great city. The farm very nice and my child like fishing. You can get great time with family or friends in alluvia estate. I like the design of accommodation. I recommend this estate strongly.

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Thank Khalifa A
Munich, Germany
Reviewed 21 February 2015

Upon arrival, wen wanted to enter the estate bz using the intercom. All the numbers except for the mansion were unusable (number 1 for reception was "not assigned"). Finally got someone to answer the intercom. It took another 10 minutes to get someone to open the gates. Drove down to reception. A woman stood there with a sour expression, asking...

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6Thank TofMUC
Cape Town, South Africa
Reviewed 12 November 2014

I have a wedding in the area and tried to make a booking. The lady I spoke to was Vicki...told me she had availability but I should try two other places nearby...???Strange??? When I said I would like to take the accommodation...could she please confirm the deposit amount(sent me the form stating whole amount payable upfront) she did not even...

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4Thank clairebasson
Alluvia2014, Manager at Alluvia Wine Estate, responded to this review

Dear Claire When guests contact us regarding bookings for wedding parties we normally recommend nearby establishments as well, as seen in the email written to you by Vicki mentioning that she only have one other room available, so if you might be looking for other accommodation as well for your guests, the mention of the other guest houses and estates...

Johannesburg, South Africa
Reviewed 29 September 2014

We have timeshare at Alluvia and it is the third time we were there for a week. The state of neglect is still the same as I have reported before.......carpets, curtains, linen need to be replaced. Carpets really dirty for a 'so called' upmarket place. The bad thing is that my camera was stolen out of my room. It is...

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10Thank marianne793
Reviewed 13 September 2014

Had a friend's wedding close by - and stayed here with a few of the extended family. Essentially - nothing was wrong with it - but there is just no reason to write home, It was really nice - just what was needed to stay in Stellenbosch, close to town, but far enough to enjoy the views (AMAZING). Beautiful setting...

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1Thank HitmanH
Harare, Zimbabwe
Reviewed 8 September 2014

We stayed in one of the nice(st) suites. The room had a cosy, nostalgic feel to it. You could really feel the farmhouse / country-ness.Breakfast came in a picnic basket and there were sheep roaming outside.There are lots of activities to do at the estate. The room was a little dusty and irritated my allergies. The bathroom was clean though...

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1Thank frieda6325

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
Things to do
  • Pool
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Set on a working wine estate in the heart of the Stellenbosch Winelands, lies a unique cult wine producer called Alluvia Specialist Winery.Alluvia’s award winning wine estate and its luxury accommodation provides a match made in heaven, which we simply describe as “the vineyard lifestyle”. ... more   less 

Additional Information about Alluvia Wine Estate

Address: Glen Arum Road | Helshoogte Pass, Stellenbosch 8000, South Africa
Region: South Africa > Western Cape > Stellenbosch
Price Range: $67 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alluvia Wine Estate 5*
Number of rooms: 5
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Also Known As:
Alluvia Wine Estate Hotel Stellenbosch
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money here.”
 of 5 bubbles steylmarli, 24 Apr 2016 | Read review
“rather go somehwhere else”
 of 5 bubbles lorenr986, 26 Oct 2015 | Read review
“Don't stay there at all!!!”
 of 5 bubbles TofMUC, 20 Feb 2015 | Read review
“Advertise wi fi but no success.....”
 of 5 bubbles marianne793, 29 Sep 2014 | Read review
“See the room first before you confirm your booking”
 of 5 bubbles frieda6325, 7 Sep 2014 | Read review
5 of 5
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