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The Watergarden Hotel & Spa

Hotels.comUS$52*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$75*
US$52*
US$60*
US$75*
US$52*
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The Watergarden Hotel & Spa
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297 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Chester, United Kingdom
Reviewed 1 week ago

We had booked for 3 nights at the Water Garden, but enjoyed the hotel so much that we stayed for the full week we had in Bali The WaterGarden is very different from the usual holiday accommodation to be found in beach front towns, with large rattan bungalows set individually amidst luxuriant foliage and ponds stocked with fish, There is...

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Helpful?
Thank smw45
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear smw45, We appreciate your feedback about your recent stay and happy to hear that the team was able to create a most memorable stay for you and you enjoyed all our services. Total guest satisfaction is our first priority and thanks to your positive comments that could help us to keep our standards up. All of us are looking...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

I stayed at the Watergarden Hotel for two nights including during the Day of Silence. It was a great place for quiet reflection. A driver picked me up from the airport for $35USD. He had a sign with my name and transport to the hotel was easy. He also drove me to Ubud when I checked out. The property is...

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Helpful?
Thank Akunna U
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Akunna U, We appreciate your feedback about your recent stay. I am glad to hear that you enjoyed our facilities and services delivered to you but I apologise that some aspects of your stay did not meet your expectations. We have table this issue to the related department and hoping this will prevent a similar situation occurring in the...

Melbourne
Reviewed 4 weeks ago

Some of the best massages we have had, so good we went each day we were in Candidasa. My partner likes firm massages and these really hit the spot and hit better each day. All the staff really knew how to get the right spots. I don't like them so firm and the staff were able to get it just...

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Helpful?
Thank Jacalyn Leah M
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Jacalyn Leah M, We appreciate your feedback about your recent experience in our Spa. I am glad and so proud with the team really knew how to get the right spots and you both met your expectations. I will share your kind words to the entire team and Look forward to welcoming you for having another treatments on your...

Perth
Reviewed 16 March 2017 via mobile

What a delight to return to Watergarden after about 5 years. It was an ideal romantic location for our honeymoon. No distraction of a TV. But the hungry Koi filled ponds are very entertaining. The rooms are simply furnished and comfortable. The salt water pool is perfect! The Orchid Spa has replaced the 'two old dears' who skillfully dispensed massages....

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Helpful?
Thank PerthDavidH
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear DavidH, On behalf of the entire team, I would like to thank you for your loyalty towards The Watergarden Hotel and was lovely welcoming you back on your honeymoon. It gives us a great pleasure to read that you had a such wonderful experience once again during your most recent stay with us. The team an I would like...

Legian, Indonesia
Reviewed 15 March 2017 via mobile

Stayed here for 3 nights, and our expectations were very much exceeded! Beautiful location, such super friendly and helpful staff and the accommodation was beautiful. Large pool and restaurant considering there are only a handful of villas. Would most definitely stay here again.

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Helpful?
Thank JohnnyWhirlwind
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Johnny W, Thank you for sharing your valuable experience during your stay at The Watergarden. We highly appreciate your review towards the property and facilities, and the staffs were helpful to you. Our appreciation on your compliments and looking forward to welcoming you to The Watergarden Hotel on your next visit. Our Best Regards, Management and All Staff

Innaloo, Australia
Reviewed 8 March 2017

This restaurant was a really nice surprise as we weren't expecting it to be so good. The surroundings are very inviting with a fish pond and decor very clean and uncluttered. The wait staff were excellent as they are in Bali, seems so natural for them to try and please you. There were four of us for dinner and we...

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Helpful?
Thank webbiz12
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Webbiz 12, Thank you for your wonderful review of our Resort and The Restaurant. We are so pleased to hear that we were able to assist you with all of your needs at the same time We all happy to know that you loved the cuisine too. We also sincerely appreciate your kindness to recommend our Restaurant and we...

Adelaide, Australia
Reviewed 10 February 2017 via mobile

After trying Daniel's and Dewi spas we decided to give the Watergarden Spa a go. The staff were very unhelpful and appeared to reluctantly agree to perform a massage on my hubbie and I. In fact they seemed horrified that we were asking for a massage. Granted it was at 7pm but they stay open till after 8. The room...

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Helpful?
1Thank Pauline K
Candidasa, Indonesia
Reviewed 27 January 2017

really relaxing little hotel, quiet and peaceful settings and a good standard of room, the food in the restrurant is very good and is also a good price compared to some of the other local places, really helpful staff and they are always smiling.

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Helpful?
Thank bollie19681
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Bollie 19681, We appreciate your insight in relation to the beautiful resort grounds, quality of food as well as service from the staff. We are really proud that we have contributed in some small way to making your experience with us a flawless one. Together with Watergarden Team, we look forward to welcoming you back to our resort in...

Reviewed 2 January 2017

Everything about this property was perfect, from the time we set foot into the hotel to the time we checked out. Pros: 1. Amazing hospitality from Kukus and team: we felt like living in a second home 2. Great setting with lots of plants and lovely rooms 3. Good food and great places to see! The beach in front had...

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Helpful?
Thank Asutosh M
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear Asutosh M, Thank you for sharing a short and meaningful review on TripAdvisor. I am so delighted to know that you impressed with the stunning location and services we offer. I truly appreciate the time it takes for our esteemed guests such as yourself to spend a few moments telling us that we are on the right track. Total...

Sierra Vista, Arizona
Reviewed 2 January 2017

Our travel agent made this recommendation for my adult granddaughter and me, and we couldn't be happier with our stay here (12 nights). Not only is the staff welcoming and very personable, but they have gone out of their way to help us. My granddaughter has coordinated all our activities with the receptionists who have made suggestions and sometimes made...

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Helpful?
1Thank LuRue
Watergardenhotelbali, Manager at The Watergarden Hotel & Spa, responded to this review

Dear LuRue, Warm Greeting from The Watergarden Hotel... Thank you very much for taking the time to write your review on TripAdvisor. We are delighted to learn that you have had an enjoyable stay in our resort. We always strive to provide the highest level of product, facilities and yet personalized service, hence to receive comments such as yours is...

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Pool/Beach Area (3)
07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Concierge

Additional Information about The Watergarden Hotel & Spa

Address: Jalan Raya Candidasa, Candidasa, Karangasem 80871, Indonesia
Region: Indonesia > Bali > Karangasem > Candidasa
Price Range: $80 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watergarden Hotel & Spa 3.5*
Number of rooms: 14
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Also Known As:
The Watergarden Hotel & Spa Bali/Candidasa
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Questions & Answers

Here's what travellers have asked, with answers from The Watergarden Hotel & Spa staff and other travellers.
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Questions? Get answers from The Watergarden Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room which is not situated next to the path”
smw45, 18 Apr 2017 | Read review
“All the rooms (rather cottages) are magnificent! Simply love this place and the people here.”
asu2shm, 2 Jan 2017 | Read review
“All rooms are set back in nice gardens away from the only,and main,road.Quiet”
John1358, 18 Nov 2016 | Read review
“All rooms seem to be very quiet.”
359rogerg, 1 Nov 2016 | Read review
“All rooms seem to have the same ambiance, quiet and peaceful.”
Peter566, 31 Oct 2016 | Read review
5 of 5
Hotels.com
US$52* /night
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Prices are for 1 room, 2 adults
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