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Isabelle Royale Hotel

Orbitz.comUS$19*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$20*
US$19*
US$20*
US$20*
US$19*
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Isabelle Royale Hotel
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139 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Chaweng, Thailand
Reviewed 1 week ago

Free airport pickup Fast check in Valet service Spacious room Satisfying Internet speed Free breakfast Can have late checkout Quietness Please have thicker curtains to block the light from Windows Free bottles of water Helpful reception staff

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Helpful?
Thank samuivisitor
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

Mukilteo, Washington
Reviewed 1 week ago

Visible hair on bathroom floor. Its gross. I had to upgrade room from loft to standard, no elevator to the loft. Creepy hallways as well. I shared breakfast with foreigners and they were laughing over what was served. But the front desk lady is very nice and helpful.

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Helpful?
Thank ml_kingman
Sales I, Front Office Manager at Isabelle Royale Hotel, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We work hard to offer good food, clean room, and friendly service hence will investigate the concerns you have raised. Once again, we apologize for these inconveniences.

Dortmund
Reviewed 1 week ago

The hotel is not in a good place to life. The room is too expensive for what you get. Staff is not really friendly and helpful if you have a question. They like to surf in the Internet or playing with smartphone instead of helping their guests.

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Helpful?
Thank S7173ZGkevinh
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience with the staff during your stay with us, rest assure that I personally investigated this matter hence proper counseling was done to the staff and added customer service training is in progress. Once again, we apologize for this inconvenience.

İstanbul
Reviewed 2 weeks ago

Not fit for persons with average or above the average height. ants and fly-like small insects in the room. But it is easily accessible from the airport, via complimentrary airport shuttle services. Friendly staff.

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Helpful?
Thank Salim K
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I greatly appreciate your comments about aspects of the room, cleanliness is something I take very seriously, rest assure that I will take extra measures to get this right in the future.

Greater Wellington, New Zealand
Reviewed 3 weeks ago

Apart from the noise throughout the night from people and roosters, the hotel was good value for money. Good internet connection and friendly and accomodating staff. Hotel is close to shops. If you're wanting a good night's sleep, you will need to wear ear plugs to block out the noise from the air conditioning unit and the street noise.

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Helpful?
Thank Justine H
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your review. I'm sorry to hear you had a bad night's sleep because of the noise from outside. We are looking into a solution on how we can address this noise aside from having ear plugs. We apologize once again for this inconvenience.

Reviewed 3 weeks ago via mobile

Handy to Airport and a simple but clean room provided. Air conditioning worked well which was great. Stopped for 1 night and no complaints. Staff helpful and showed me to the room. All up a simple place with no frills but who needs that

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Helpful?
Thank Jordan S
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Manila, Philippines
Reviewed 4 weeks ago

but it is easily accessed by uber or grab. the staff are helpful and polite. the breakfast however needs some improvement. overall it was a pleasant stay. it was my seconf time staying in isabelleroyale and will definitely book here again

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Helpful?
Thank ruruhunny
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Singapore
Reviewed 21 March 2017

Front desk staff must show glamour to their faces the moment guest enter to the door (your receptionist faces are very blunt- maybe you can send them to training so that they can improve their services especially their body languages and gestures).

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Helpful?
Thank veejay2017
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience with our staff during your recent stay in our hotel, rest assure I will be personally giving them a refresher course. My sicere apologies on this matter.

Toronto, Ontario
Reviewed 14 March 2017

The bedrooms and bathroom was clean. Airconditioned which helps with the warm weather. Walking distance to small shops and outdoor market. Also 15 minutes to the airport. Quite convenient for travelers.

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Helpful?
Thank santiago_rowena
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Newcastle, Australia
Reviewed 13 March 2017

Good value budget accommodation for overnight or transit with free airport pick up. this is our second stay and we stayed in the "Loft" style room this time which was cute but not practical because the air conditioner is set in the wall under the loft bed which means that you sleep in the hotter air. The Deluxe room was...

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Helpful?
Thank russell C
Sales I, Manager at Isabelle Royale Hotel, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced, we are truly sorry for the inconvenience. Rest assure that we will take this matter seriously and update our services/facilities...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Airport Transportation
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Isabelle Royale Hotels wants to provide clean and comfortable rooms that are also easily accessible and affordable. We believe that staying at quality accommodations do not need to be expensive, and that the best of the basics are what smart travellers look for. We envision an affordable and hassle-free travel experience that everyone can enjoy. ... more   less 

Additional Information about Isabelle Royale Hotel

Address: E. Rodriguez Ave | Moonwalk, Paranaque, Luzon 1709, Philippines (Formerly Isabelle Royale Paranaque)
Region: Philippines > Luzon > Metro Manila > Paranaque
Price Range: $26 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isabelle Royale Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Isabelle Garden Hotel Paranaque
Isabelle Garden Hotel And Suites
Isabelle Royale Hotel Metro Manila/Paranaque, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Isabelle Royale Hotel staff and other travellers.
5 questions
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Toronto, Ohio
over a year ago

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Questions? Get answers from Isabelle Royale Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good price for good comfort. ”
samuivisitor, 17 Apr 2017 | Read review
“I do not remember.”
996salimk, 10 Apr 2017 | Read review
“Bring ear plugs!”
, 5 Apr 2017 | Read review
“Don't take the "Loft" style”
russellC832, 12 Mar 2017 | Read review
“Change a/c”
TopherFausto, 16 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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