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We went to the hotel with 1 and 5 year old kids. The swimming pool was ok, but the room was a complete disaster. First of all we had to pay 50€/night for extra bed, which turned out to be a sofa-chair that was already...More
Been with friends for an afternoon swim with the kids. Spent 140 € to enter. Tried to order some wine and they had any claiming thah the chief of gastronomy didn't order any. Waited 30 minutes to get a drink. Spent another 100€ on drinks...More
Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 16 August 2017
thank you the review! We will take it into consideration to improve our future service. Allow us to apologize about the inconveniences you had during your visit.
Hotel Aquapark Žusterna
Not happy to say but room was old and didnt smell well, employee on reception wasnt polite and hotel didnt respect agreed terms regarding to rent of conference room. Not able to recommend it either as place for bussines or private purpose. For sure will...More
Thank Valentina B
Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 3 August 2017
thank you for the review! We are sorry to hear about your bad experience, we will look into it to improve our services. Allow us to apologize for the problems during your stay.
We wish you all the best,
We visited the hotel for two nights. At first se were 'greeted' by unfriendly receptionists. They are really one of the worst we've ever met. In general the hotel needs refurbishment. Rooms are clean and OK. But unfortunately we couldn't spend any minutes on the...More
Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 27 July 2017
thank you for the review! We will take it into consideration to improve our service in the future. Allow us to apologize for the inconveniences, we hope you still had a good time. Best regards,
Nice staf, good food and nice place for kids. Nice aquapark (indore and outdoor swimming pool). Nice kids area for play on different automatic kids machines. Lots of parking space. Nice see side place.
US$122 - US$177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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