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Holiday Inn Express Marana

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Holiday Inn Express Marana
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118 Reviews from our TripAdvisor Community

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Showing 113: English reviews
McKinleyville, California, United States
Reviewed 29 April 2016

We have stayed at this hotel several times and are yet to be disappointed. We spent two nights in a King room and had ample room. We do not like having to go through the lobby to get to the swimming pool. They have a "happy hour" that I am sure is attractive to the many "service workers" that patronize...

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Helpful?
Thank HarryNJohnon
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review. I understand how it can be a little awkward having to walk through the lobby in your bathing suits to get to the pool. We offer "happy hour" to all our guests, Tuesday thru Thursday. It is a nice perk after a long day of travels to have a nice...

Murrieta
Reviewed 21 April 2016

We made reservations early for a planned business trip for my husband and we decided to make it a spring break vacation and take our kids. I had called a few days before our trip to make sure the pool was heated and they assured me it was heated to 85 degrees. When we arrived, the kids were so excited...

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Helpful?
Thank rosemarier312
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

We deeply apologize for the pool not being at a satisfactory temperature. We realize that this may have caused you and your family a level of dissatisfaction with the pool not being able to be fixed in a timely manner. As far as the other Holiday Inn Express we apologize that they were not able to provide similar accommodations. We...

Phoenix, Arizona
Reviewed 25 March 2016

The front desk attendant was not helpful or willing to do much for me (Platinum member) after realizing that they had given me a smoking room. The work out facility did not have any clean towels. The room was dingy.

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Helpful?
Thank joefreandly
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for your review. Please accept our apology for the miscommunication with the type of room reserved. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We are changing all our smoking rooms to nonsmoking and updating our fitness center. We hope that you will...

Big Spring, Texas
Reviewed 29 February 2016 via mobile

Rude - ridiculous - Will never stay at this hotel again! From the front desk to breakfast staff & even housekeeping - all across the board - just awful customer service! Questions were met work snippy attitudes and comments, Etc. When my reservation was messed up it was stressed that I was lucky they weren't charging ME for THEIR mistake!!

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Helpful?
Thank lugotx
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

We appreciate your candid review and take these comments seriously. All of our service team members value every guest. If you would like to discuss this further please feel free to call me directly 520-572-4777.

Sturgeon Bay, Wisconsin
Reviewed 8 February 2016

Nice hotel conveniently located next to the interstate with a McDonalds across the street. The facility is a little dated but similar to other expresses. Front staff was very knowledgeable with the area with must see attractions.

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Helpful?
Thank hunt6l
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review on our hotel. We value your feedback. We are located near many restaurants and shopping. There is a great family park within walking distance from the hotel. We appreciate your loyalty to our brand.

Phoenix, Arizona
Reviewed 11 January 2016 via mobile

Holiday Inn Express is our hotel of choice when we know what area of town we want to stay and using a discount hotel program may not put us in that area. We have stayed at this hotel before. Our room was actually pretty nice - had a desk, 2 chairs, refrigerator and microwave. It also had a full length...

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1Thank EHPhxAZ
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for your review. Please accept our apologies for the issues you encountered during breakfast. The hotel is actively working to improve the function of the breakfast area. We would appreciate the opportunity to serve your lodging needs in the future.

Reviewed 8 January 2016 via mobile

I travel to Tucson monthly for work and this is the hotel I stay at in most instances. The quality of the hotel and the hotel staff meet and exceed expectations. Another reason I stay here is the quality of the beds. I almost sleep better here than at my bed back home! Also I don't write reviews quite often,...

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Helpful?
Thank Dwestmeyer10
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you very much Dwestmeyer for your review. We are happy to hear that while you are traveling you are able to get a good night's rest. As always we look forward to your return visit. Take Care!

Reviewed 28 December 2015 via mobile

As you walk it seems kind of dingy. Our front desk was super nice and helpful. Stayed in a king suite the other standard room smell old and musty. The heater did not work and it smelled of dust. The suite has s big spacious clean room with two tvs. One in bedroom and one in living area. Microwave, refrigerator...

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Helpful?
Thank Glorya L
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review. I am happy to hear that one of my team members was able to correct the maintenance issue and relocate you. Being in sunny Tucson the heaters are rarely used, but our maintenance technician has checked all heaters. I am glad to hear the breakfast was good and you enjoyed...

washington DC
Reviewed 23 December 2015

This road-side hotel was perfect for my quick overnight trip to Tucson. It was affordable, clean, spacious, and the free breakfast hit the spot. I love hotels with free wifi, strong water pressure, and of course, clean and safe. The front desk was very friendly.

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Helpful?
Thank cimartin
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

We are pleased to hear that you enjoyed your overnight stay with us. We are a jump, hop and skip away from the I-10. Not to mention walking distance from varies restaurants and grocery stores. It is our hope that you chose us again when visiting Tucson again. Safe journey.

Scottsdale, Arizona
Reviewed 11 December 2015

Great location from which to visit Sonoran Desert Museum, Saguaro National Park and Biosphere 2. Just off Interstate 10, and good restaurants are within easy walking distance of the hotel. Free breakfast, internet and happy hour.

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Helpful?
Thank Robert C
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Robert, Thank you for taking the time to write such a lovely review. Our hotel is conveniently located to many of Tucson's popular attractions. We are also minutes from Downtown and the University of Arizona. On your next visit we can share with you some other interesting places to visit. We look forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel at Marana, Arizona! Our hotel has 83 rooms on three floors, interior corridors and elevator service. We offer suites with whirlpool. We have an outdoor pool and fitness center to add to your stay. The hotel offers a complimentary continental breakfast for our guests each morning. There are restaurants within walking distance. Our meeting space will accommodate up to 40 people for your business meeting or social function. ... more   less 

Additional Information about Holiday Inn Express Marana

Address: 8373 Cracker Barrel Road, Marana, AZ 85743
Region: United States > Arizona > Marana
Price Range: $146 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Marana 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Marana Hotel Marana
Holiday Inn Marana
Marana Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Marana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of building, top floor probably best bet. Too much light from parking lot.”
 of 5 bubbles jennifernJ4081PH, 17 Feb 2017 | Read review
“I never noticed noise level, it was quiet and we were on the front facing the road. It is close to interstate.”
 of 5 bubbles SandyK06, 3 Oct 2016 | Read review
“Easy access I10 near stores/restaurants”
 of 5 bubbles kathyj256, 4 Jul 2016 | Read review
“shot in the dark”
 of 5 bubbles HarryNJohnon, 28 Apr 2016 | Read review
“Do Not Stay here!”
 of 5 bubbles rosemarier312, 20 Apr 2016 | Read review
5 of 5