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Sheraton Buenos Aires Hotel & Convention Center

TripAdvisorUS$135*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$168*
US$135*
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US$168*
US$168*
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Sheraton Buenos Aires Hotel & Convention Center
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1,883 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 690: English reviews
Tooting, London
Reviewed 3 weeks ago

Large hotel in excellent location, opposite Retiro train / bus station, only 3 minutes walk to the Tienda Leon airport shuttle bus, and 5 minutes walk from Florida Street shopping. Large rooms, but slightly jaded (bathroom needed a lick of paint, our curtains needed rehanging etc.) Didn't like any of the concierges who, whilst being relatively helpful, all had real...

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Helpful?
Thank Chutey
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Chutey, Thank you for taking the time to share your recent experience at the Sheraton Buenos Aires Hotel & Convention Center with us. I am very sorry to hear about your experience with our Concierge staff. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. I have already shared...

Saginaw, Michigan
Reviewed 4 weeks ago

Stayed for five nights. The hotel is located in San Martin neighborhood. Walking distance to commute. Helpful friendly multilingual staff. I had no converter/charger and on just one call they provided a whole extension cord. The bed was very comfortable. I had a Ocean view. Bathroom and fixtures were of high quality. Water pressure in the shower was excellent. The...

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Helpful?
Thank Jafferany
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jafferany, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Jensen Beach, Florida
Reviewed 4 weeks ago

Started with an overnight before returning for a further three nights pre South America cruise. Frustrating delays at reception, this after a delayed flight from Atlanta only compounded the misery. Finally into our room at around 16:30, day wasted as we had an early morning flight out to Iguazu Falls. Needed some Pesos on our second three night stay, no...

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Helpful?
Thank scouser1077
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear scouser1077, Thank you for taking the time to share your feedback. I am sorry to hear about your experience with check in, this is not the standard of customer service we are known for. I would like to apologize on behalf of our staff, that this was the experience you had with us. I have documented your comments and...

Alicante, Spain
Reviewed 5 weeks ago via mobile

Negatives: - Area: Not many dinner options in walking distance - Wifi was free in our rate, but it was poor quality, slow and interrupted - The Club (Lounge): was closed 11AM - 2PM and after 9 PM; No bottled water in the lounge; No paper cups for coffee available in the morning (and no self-service coffee in the morning);...

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Helpful?
Thank szynka
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much szynka for your feedback. We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments with our Food&Beverage manager, all the feedback we can get from our guests help us to improve our services....

Kolkata (Calcutta), India
Reviewed 23 April 2017 via mobile

This is the second time since 2007 I have been to this hotel. Though I did not stay here a decade back, but I can still remember I was impressed with its opulence and service. This time I stayed for four nights on the 14th floor(room no 1412). The location is excellent in San Martin overlooking the historic clock tower...

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Helpful?
Thank drlahiri
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear drlahiri, Thank you for staying with us and sharing a review. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should have. We already share your comments with all the departments that were involved, to make an improvement...

Hong Kong, China
Reviewed 17 April 2017

Our recent stay was wonderful from start to finish- from the proverbial 'whoa to go' if you will. The streamlined, renovated Reception area and the Reception staff themselves were fantastic- very calm and soothing after the rigours of our very long and tortuous trip out from Asia. We loved the upgrade to a suite on the 10th Floor - a...

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Helpful?
1Thank Perry B
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Perry B, we are so glad you enjoyed your stay with us. We would love to host you again, and we will ensure that your stay is just as memorable next time. Greetings from Buenos Aires!

Tehran
Reviewed 16 April 2017

My family and me were staying over there for four nights of 22-26 March 2017. Price in compare to the hotel general characteristics was very good. Also the location was fantastic.Although the hotel is old and necessitates renovation but still is not much far from Sheraton standards. About the bad points I would say that concierge introduced us Almacen tango...

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Helpful?
Thank AlirezaTehran
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear AlirezaTehran, thank you very much for your feedback. We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments about the Tango Show with our Concierge. All the feedback we can get from our guests help us...

Reviewed 13 April 2017

Good hotel for a business visit, spacious room, clean, the internet with acceptable speed. Average breakfast for the level of the hotel. The convenience of having the convention center next door. The room was clean and the staff was very friendly.

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Helpful?
Thank Carlos Tuto N
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Carlos Tuto N, thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon in Buenos Aires.

New York City, New York
Reviewed 10 April 2017

Stayed for two separate stints in March and April at this gigantic hotel that is conveniently located (very far from international airport and 20 minutes to domestic), slightly off but close to the touristy center of BA. The check-in lines can be brutally long, you are almost 100% that rooms won't be ready until at least 2-3 pm (the hotel...

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Helpful?
Thank rnarisetti
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear rnarisetti, Thank you for taking the time to share your recent experience at the Sheraton Buenos Aires Hotel & Convention Center with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with...

Reviewed 2 April 2017 via mobile

My room had an excellent view, great location, the hotel and rooms are nice. Very convenient for conventions. However they should have more power outlets in the rooms with different type of connections (near the night stands and desk), if you call they do provide an universal connection immediately but you still had to move it depending if you were...

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Helpful?
1Thank Rafael A
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Rafael A, thanks very much for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services. Thanks very much for your time. Greetins from Buenos Aires!

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11/06/2017 12/06/2017
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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $181 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#77 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
15 questions
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Savannah, Georgia
Denver, Colorado
over a year ago
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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid mosquito bites while waiting in the lobby”
Hridesh, 23 May 2017 | Read review
“Rooms at front have great views but LOTS of street noise”
LucyLu_Texas, 20 May 2017 | Read review
“Good Value”
fernandocA1422WM, 18 May 2017 | Read review
“Views from floor 22 lounge”
QuixotePanza, 16 May 2017 | Read review
“Get higher floors and Ocean view.”
Jafferany, 30 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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