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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,721 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 636: English reviews
Paris, France
Reviewed 5 October 2016

When I directed to the front-desk to do my check-in and asked the personnel regarding the hotel occupancy, they informed me that the hotel was only at 60% occupancy. Hence, I was hoping to get a nice room - especially since my partner, with whom I was to share the room, has been a SPG Platinum for over 10 years....

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Helpful?
Thank Gaston A
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Mr. Gaston A, thanks very much for your review. Let me please explain you the polices for our Starwood Preferred Guest Program. The benefits that our Platinum, Gold and Preferred guest have, are not transferable. That's explain why the front desk agents could not give you an upgrade until your colleague arrive. I apologize for the misunderstood.

Orlando, Florida
Reviewed 1 October 2016

The Hotel is perfectly nice and beautiful. The views from the rooms are breathtaking and a great way to get a scope of the city. The hotel staff is also very friendly. I stayed here for a business trip and it is also super conveniently located, close to restaurants and shops and very walk-able. I've already stayed here twice and...

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Helpful?
2Thank fsunanda
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear fsunanda thanks very much for the comments you have left at Trip Advisor. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand.

Reviewed 29 September 2016

First of all, There are no English channels on TV! And Stuff will always approach you in Spanish even if they know that you speak Any language but not Spanish. Taking all of the above in to consideration Would be able to Recommend this hotel for local people ONLY!

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1Thank Anya M
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Anya M, thanks very much for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services.

New York City, New York
Reviewed 29 September 2016

Its conveniently located in the downtown area, walking distance to the mall, great restaurants nearby. It was a short drive to the harbor, you could chose to walk as well. We were upgraded to a suite so the view from our room was very nice

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2Thank shikha s
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Crawley, United Kingdom
Reviewed 28 September 2016

*The service received from the staff in this property was excellent. * The room was of a large size and fully furnished. *Location was excellent as its within walking distance from the Railway Station which has a market outside it. * The only two complaints I have about this property; There are no coffee/tea making facilities in the room. And...

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Helpful?
Thank littlebenny1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear littlebenny1, thanks very much for all of your comments. We really appreciate them. We look forward to welcoming you as our guest again.

Istanbul, Turkey
Reviewed 28 September 2016

The location of the hotel is good. I was there for a congress and the congress was in the convention centre. The rooms are old. My room was looking over the main square and the clock tower. There was a lot of traffic noise in the room, as well as the bell of the clock every hour in the night....

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Helpful?
Thank Earibal
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Earibal, your feedback makes all the difference in our service to ensure that our hotels are always headed in the right direction. Thank you for the opportunity to better serve our guests as we continually strive for excellence.

Ottawa, Canada
Reviewed 25 September 2016 via mobile

We checked in to our club room on the 22nd floor in the middle of the night after a long couple of days of travel. The room appeared clean however our breathing was laboured during the night and when we awoke in the morning we looked at the air vent in the room where the heating/air conditioning is released into...

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Helpful?
1Thank Theresa B
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for taking the time Theresa B. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should have....

Santiago, Chile
Reviewed 24 September 2016

I believe this is an ideal hotel for business: Rooms are spacious, clean and comfortable (make sure you ask for the nonsmoking rooms, though) and you also have access to superb facilities such as an indoor pool, gym and sauna to relax at the end of the day Breakfast, although standard these , it is quite good and The only...

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Helpful?
Thank Tomás B
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Tomás B , we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

London, United Kingdom
Reviewed 23 September 2016

We were upgraded to a club lounge room, which gave us access to the lounge (drinks and snacks for free from 2pm onwards) and we were also given free breakfast. Hence our check-in experience was great! As SPG Gold member, internet was free. In the lounge, Gaby proved to be a great help -- especially when we could not locate...

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Helpful?
Thank 1Anu1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear 1Anu1, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Shanghai, China
Reviewed 19 September 2016

I spent at the hotel for one night, service good and staff friendly. It is a modern hotel, though not luxury. Priced at reasonable range, it is the ideal one for business travelers.. It is also not far away from AEP airport... I would highly recommend and stay here again...

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Helpful?
Thank Guangyu C
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $214 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Buenos Aires Sheraton
Hotel Style:
#30 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#71 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#96 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
9 questions
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Denver, Colorado
over a year ago
Sparks, Nevada

See all questions (9)

Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms 2120 and 2119. They are immediately under the Executive Lounge on the 22nd floor. Noisy.”
 of 5 bubbles DFWSteve, 6 Dec 2016 | Read review
“If you need early check-in make sure the booking staff do understand and note down your request.”
 of 5 bubbles Saman_W, 1 Dec 2016 | Read review
“Ask for a non smoking floor”
 of 5 bubbles X8515BCmichaelp, 28 Nov 2016 | Read review
“Ask for Club Lounge level renovated rooms and city view with the clock.”
 of 5 bubbles John-Josee2016, 18 Nov 2016 | Read review
“Ask for renovated room - Stay away from the old rooms!”
 of 5 bubbles FelipeVicari, 17 Nov 2016 | Read review
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