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It is incredible that a hotel of this level doesn't have irons in the rooms and even worse that they want to get more money charging irony by the laundry service. Terrible!
Additionally, the service at the main restaurant is really bad.More
2 Thank luisgmic
Response from Andrea M, Public Relations Manager at Emperador Hotel Buenos AiresResponded 26 April 2017
After many accidents of burnt carpet in the guest rooms and burnt bed covers, Hotel decided for safety reasons, do not offer irons for th use of guest in the room directly due to these accidents. Intead, we offer, if it is just...More
We had to wait for a few hours until our room was available. The wi-fi was fast but we had to wait to use it until we were allocated a room. Our room was low down but was at the back of the hotel overlooking...More
We stayed here twice - 2 nights before a trip to Antarctica and then 3 days after the trip.
Location: central within walking distance of recoleta. It is located on a busy road so if you are noise sensitive ask for a room on the...More
1 Thank HeatherMegaMauriFan
Response from Andrea M, Public Relations Manager at Emperador Hotel Buenos AiresResponded 31 March 2017
Dear Mrs Heather,
Thank you so much for your comments, the positive ones and also and specially for the ones on which we will work to improve. Constructive guests comments are the best way to detect problems and work to correct them. We do listen...More
We stayed here for a full week. The room was very good as was the bathroom. There was free wifi for two items. The hotel has a beautiful back garden viewed from the dining room. The staff were always very helpful. A very varied selection...More
Response from Andrea M, Public Relations Manager at Emperador Hotel Buenos AiresResponded 29 March 2017
We thank you for all your very positive comments. They are the best motivation to continue on this work to offer the best service to all our guests.
Appreciate it and hope to welcome again very soon.
Please do not stay here - sleep on the streets if you must but avoid this place.
I normally use the 4 seasons in BA and will always do so in the future - but this place is a joke, and an expensive one.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$138 - US$254 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Business Hotel in Buenos Aires
#38 Luxury Hotel in Buenos Aires
#50 Romantic Hotel in Buenos Aires
#52 Family Hotel in Buenos Aires
Family Rooms ,
Accessible rooms ,
Number of rooms
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Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with
ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.