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Aspen Suites Hotel

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1,137 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Tunis
Reviewed 4 days ago NEW

Excellent hotel; very good location in the heart of Buenos Aires, close to 9 july avenue, to Florida street, Colon theater, MALBA museem and Museem of Arts. Friendly staff, comfortable rooms, good breakfast

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Helpful?
Thank Moez B
Seoul, South Korea
Reviewed 2 weeks ago

I couldn't use wifi for three days during my stay. It was big trouble. I complained to front desk, but there was no solution at all. The person in desk was not kind and didn't show cooperative behaviors.

Review collected in partnership with this hotel
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Helpful?
Thank kjonglee
Ottawa, Ontario
Reviewed 6 March 2017

We stayed for 5 days in this apartment hotel. It is close to port, railway station, bus terminal, and renovated old docks. We were able to take local transportation to most places in town and a train to Tigre delta for a day trip. The hotel was hardly two blocks from Galleria Pacifica (place for currency exchange on Florida Street,...

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Helpful?
Thank avtar w
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear avtar w : A warm greeting from the Staff Aspen Suites Hotels. We have read your comments about your experience at our hotel and we appreciate the time you took to send your comments about your stay at our Aspen Suites Hotel and we are glad to know you enjoyed the comfort of our rooms, which are warmly decorated...

Sao Paulo, SP
Reviewed 11 February 2017 via mobile

The room was clean and the bed was really comfortable. They offer cable tv so, every time we got tired we could stay comfortably in the room. Its location is the best thing about this hotel. You can do everything from there. It's close to Florida st, shops, bars, restaurantes and convenience stores. I'd stay at this hotel again.

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Helpful?
Thank Paula F
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear PaF_12: Thank you for visiting Aspen Suites Hotel and for sharing your review. We have read your comments about your experience at our hotel and we appreciate that you have highlighted the professionalism of our staff. Our daily goal is to meet your needs and provide the best experience at Aspen Hotels. As you said, we have a privileged...

Reviewed 26 January 2017

As positive points: - I can say the hotel is located on a very good location and you can walk to visit main touristic points as Florida st, Casa Rosada, Floraris Generica and lots of other points. - The price for the parking lot is very competitive when compared with other parkings on the street. - The breakfast has enough...

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Helpful?
Thank Eromir
Kiev, Ukraine
Reviewed 31 December 2016

Yes, dear Milena in Aspen Suites de la Avenida Esneralda, thanks a lot for all your service!!!! We are from Ukraine and we have asked a lot of questions, during the preparation of our visit. Milena was always very patiente, añways helped us, own Milena we have discover Buenos Aires with a grand pleasure! Many-many thanks!!!

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Helpful?
Thank LyudmilaLaskina
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear Ludmila: Thank you for visiting Aspen Suites Hotel and for sharing your review. We have read your comments about your experience at our hotel and we appreciate that you have highlighted the professionalism of our staff. Our daily goal is to meet your needs and provide the best experience at Aspen Hotels. As you said, we have a privileged...

Los Angeles, California
Reviewed 8 December 2016

Aspen suites was the worse hotel I've ever stayed in. But worse than the room, the customer service is awful. When you walk into the hotel it looks gorgeous, however the desk person there put me in a room all the way in the back and it send that it's separated from the hotel. The room stunk and had mold,...

Review collected in partnership with this hotel
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Helpful?
Thank sapheera
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear sapheera: We regret to read your comments about the attention of our staff. The Hotel's staff is constantly trained to provide excellent service and to meet all the expectations to our visitors. We also regret that our rooms has not been of your liking. We would like to inform you that your comments were sent to the Housekeeping Supervisors...

Chicago
Reviewed 22 November 2016 via mobile

We stayed here for a week. On Saturday night, there was a very loud party in the building next door. Even with earplugs and headphones on, we couldn't sleep. We called the front desk and were told they couldn't do anything about it. We asked if they would ask them to turn the music down or call the police, and...

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Helpful?
Thank janetteChicago
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear janetteChicago: Thank you very much for your comments about your stay in our hotel Apen Suites. Regarding what you mentioned about the service provided by our staff, I would like to inform you that our operational management will give a special follow-up to our service standards, also we will carry out the same procedure in our reception area, to...

Chandler, Arizona
Reviewed 11 November 2016 via mobile

I stayed here overnight a couple times on layovers while traveling in argentina. Both times service was great, rooms comfortable and large. The kitchens looked nice and well stocked. Breakfast was tasty with great breads.

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Helpful?
1Thank sevans152
Aspen H, Guest Services Agent at Aspen Suites Hotel, responded to this review

Dear Sevans152: We appreciate the time you took to send your kind comments about your stay at our Aspen Suites Hotel. We are glad to know you enjoyed the comfort of our hotel. All the rooms are warmly decorated and furnished, equipped with everything needed to make guests feel at home, fully equipped kitchen, kitchenware, Wifi internet service, individual air...

Campinas, SP
Reviewed 18 October 2016

The hotel staff is friendly, helpful and patient, and are the reason why I would recommend anyone even considering renting a room at this place. The location is fine, not too particularly close to the places tourists usually go (except Teatro Colon, I guess), but fine if you don't mind taking a cab/subway, or enjoy some longer walks. The room...

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Helpful?
1Thank ricarleite
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear ricarleite: Thank you for visiting Aspen Suites Hotel and for sharing your review. We regret your remark about our our breakfast and room. We want to offer our guests a truly unique experience according indeed to our standards. The reviews have been elevated to our operational management. As you mentioned, the hotel has a prime location that allows you...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Aspen Suites Hotel is designed especially for longer stays, both for those traveling on business or pleasure. The hotel invites guests to revel in its large spaces: lobby, breakfast room, business center and fitness center. Located in the heart of Buenos Aires, is close to shopping malls, financial, commercial and business districts of the City, with easy access to shopping centers, art galleries, cinemas, theaters and restaurants. It has 150 suites with 1, 2 or 3 rooms, including spacious and comfortable rooms for the disabled. ... more   less 

Additional Information about Aspen Suites Hotel

Address: Esmeralda 933 (C1007ABK), Buenos Aires C1007ABK, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $61 - $683 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aspen Suites Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aspen Hotel Buenos Aires
Hotel Style:
#31 Best Value Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Aspen Suites Hotel staff and other travellers.
27 questions
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Spokane Valley
1 month ago
Denver, Colorado

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Questions? Get answers from Aspen Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the main street were quiet”
avtarw, 5 Mar 2017 | Read review
“Ask about the A/C, in case you have the pre-historic ones it might be difficult to sleep.”
Eromir, 26 Jan 2017 | Read review
“Ask for rooms accessible on the first two elevators OR a room with a view to the street”
ricarleite, 18 Oct 2016 | Read review
“Very pleasant hotel in great location near Calle Florida and Plaza San Martin.”
Mapuche1, 9 Jun 2016 | Read review
“Dont stay in the first floor”
954gabrielav, 1 Jun 2015 | Read review
5 of 5